Communication with the staff was good, we were kept up to date with when the car would be taken in and its progress while being repaired. The finished repair is absolutely 100% completed and there is... Voir plus
L'entreprise a répondu
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Communication with the staff was good, we were kept up to date with when the car would be taken in and its progress while being repaired. The finished repair is absolutely 100% completed and there is... Voir plus
L'entreprise a répondu
Car was being repaired through insurance due to accident. Excellent and friendly service from reception to managerial staff. Car was in garage for 8 days and I was kept informed throughout the proce... Voir plus
L'entreprise a répondu
Office staff friendly. Service ok but communcation by phone & on tracker could have been better and more accurate. Efficency & organistation of parts & repairs could be improved. Cancelled first date... Voir plus
L'entreprise a répondu
Repair done excellent result kept informed throughout the repair with estimated date of completion. Complete a day early so really pleased to get our car back looking like new
L'entreprise a répondu
Écrit par l'entreprise
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Écrit par l'entreprise

Mugiemoss Road, Bucksburn, AB21 9NP, Aberdeen, Royaume-Uni
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Prompt assessment of the damage, to then getting it booked in and fixed. Good service throughout the process.

Réponse de Fix Auto UK - Fix Auto Aberdeen
Communication with the staff was good, we were kept up to date with when the car would be taken in and its progress while being repaired. The finished repair is absolutely 100% completed and there is no way anyone could tell it had been repaired! Very happy indeed with the result.

Réponse de Fix Auto UK - Fix Auto Aberdeen

Réponse de Fix Auto UK - Fix Auto Aberdeen
Car was being repaired through insurance due to accident. Excellent and friendly service from reception to managerial staff. Car was in garage for 8 days and I was kept informed throughout the process. Reception staff were very friendly and helpful. On collecting car I was very happy as you would not know my car had been damaged. Great job to all involved. I would highly recommend.

Réponse de Fix Auto UK - Fix Auto Aberdeen
I rebooked the car in to get the Air Conditioning re-done and Donna was excellent. She got the car taken in quickly and all work was completed in a single day

Réponse de Fix Auto UK - Fix Auto Aberdeen
Repair done excellent result kept informed throughout the repair with estimated date of completion. Complete a day early so really pleased to get our car back looking like new

Réponse de Fix Auto UK - Fix Auto Aberdeen
**** FIX AUTO ABERDEEN ***
I would not recommend this body shop to anyone. My car was repaired here through an insurance claim after an accident, and more than six months later I am still dealing with ongoing problems caused by their poor workmanship.
The paint has already started peeling off, the parking sensors do not work properly, the front bumper is misaligned, and the bonnet they fitted appears to be a low-quality replacement with broken clips. Every month I am given another appointment to fix the issues, but the repairs are never completed properly. One problem gets fixed and then another appears shortly afterwards.
The entire experience has been frustrating, stressful, and highly unprofessional. A reputable accident repair centre should return a vehicle in proper condition, not keep customers coming back repeatedly for the same unresolved issues.
Communication has been poor, quality control seems non-existent, and I have completely lost confidence in their workmanship. After six months of repeated visits and failed repairs, I am still left with a vehicle that is not repaired to an acceptable standard.
If you are considering using this company, I would strongly advise you to think carefully and seek a second opinion before trusting them with your vehicle.
To be honest they are very clearly running after scamming the insurance company for more money for no proper reason and made up stories .
SCAMMERS !!!

Réponse de Fix Auto UK - Fix Auto Aberdeen
Repair work quality is good and completion date was maintained. One improvement definitely needed to keep ample amount of courtesy car otherwise it was a very long delay in getting booking date.

Réponse de Fix Auto UK - Fix Auto Aberdeen
The service was brilliant, very happy, with my car 10 out of 10 staff second to none..

Réponse de Fix Auto UK - Fix Auto Aberdeen
High quality friendly service. Very professional. Regular updates when repairs were slightly delayed due to parts availability. Highly recommend.

Réponse de Fix Auto UK - Fix Auto Aberdeen
Excellent customer service at drop off, pick up and amazing work on the car.
Kept up to date almost daily.
Cannot fault.

Réponse de Fix Auto UK - Fix Auto Aberdeen

Réponse de Fix Auto UK - Fix Auto Aberdeen
Fix Auto Aberdeen kept me informed of the status of the repair, and the car was ready for collection 3 days earlier than expected which was good. The repairs were excellent. Initially one of the directional indicators didn't work properly upon collection but this was rectified within a few minutes. Happy to recommend this company.

Réponse de Fix Auto UK - Fix Auto Aberdeen
Car was in for a minor scratches and initially informed that the expected time of car return would be 7-10 days but car wasnt ready for collection until 28 days later. This was a combination of waiting on parts (approx 1 week) and then being put in a queue in the workshop. Although the ladies in reception were pleasant and helpful when contacted, there was no detail of the actual work undertaken or further explanation on the excessive time taken for the work to be completed.

Réponse de Fix Auto UK - Fix Auto Aberdeen
Repair work that was carried out was of a good standard. Time the car was in the garage for a small repair ( 15days) seemed excessive. Despite informing them of our holiday dates they were unhelpful informing us of completion of the work scope and only gave us 40 minutes to collect the car before they closed.

Réponse de Fix Auto UK - Fix Auto Aberdeen
Excellent job quality workmanship would absolutely recommend

Réponse de Fix Auto UK - Fix Auto Aberdeen
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