From start to finish, communication excellent, the gentleman who picked up and dropped off my car was very pleasant. The work was completed quickly and to my satisfaction. Would use again.
Établissement
Changer d'établissementUnits 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU Brackley, Northamptonshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Pleasant, efficient staff both on the phone and the ones who picked up my van and brought it back. They worked within my deadline, which I am grateful for. The damage was repaired and the side door sl... Voir plus
Everyone I spoke to was extremely courteous and helpful. The work done was excellent, the car was even returned cleaned and looking like a new car! The loss of one star was because when I was quoted... Voir plus
L'entreprise a répondu
This is the second time I have had to use Fix Auto in a short space of time. Again their bodywork repair work has been excellent, you can't tell there had been any damage to speak of. Their speed o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Garage automobile
- Prestataire de transport automobile privé
Écrit par l'entreprise
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Écrit par l'entreprise
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Coordonnées de contact
Units 1 & 2 Buckingham Court, Buckingham Road, NN13 7EU, Brackley, Northamptonshire, Royaume-Uni
- 01280 822671
4,8
Excellent
755 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First Class Experience, From a First Class Company
Every step of the way, Josh kept me in the loop with what stage my vehicles repair was at, explaining everything thoroughly, and even sending me diagrams.
Highly recommend Fix Auto UK, for all your vehicle body repair needs!
14 janvier 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Mo,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team and Josh.
Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham
Friendly and Efficient
We would recommend Fix Auto. The service was friendly and efficient, and they did a great job on the repair. Communication was excellent - we received regular updates via phonecalls and text messages.
24 janvier 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Good Afternoon,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham
The whole team were so helpful and…
The whole team were so helpful and attentive! Every single person I spoke to either on the phone or in person were so helpful, friendly and informative! I received text updates of the status of my car, a courtesy car whilst mine was in the body shop and a really good turnaround time! The car was returned in immaculate condition, the driver was so lovely and it even came back with seat covers and floor protectors! Thank you so much to the whole team
6 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Dear Kelly,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe is our primary goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs. All comments are relayed to staff connected with work undertaken, including collection / delivery.
Best regards,
Sharon, Fix Auto Buckingham
Fantastic service from Fixauto…
Fantastic service from Fixauto Buckingham, big thanks to Paul & all the lads in the workshop.
Would highly recommend this company
7 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Darren
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Great communications with updates and…
Great communications with updates and everyone was very friendly when they spoke to me. Service was good and done quickly even during the Xmas busy period
16 janvier 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Zoe,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham
Would have been five stars except they…
Would have been five stars except they didn't update me when they said they would and i had to return to Fix auto because when they did the wheel alignment it left the steering wheel misaligned, so very near a perfect experience, a rare thing these days and as i have been in accident repair for over forty years the quality of the body repair really was first class.
15 janvier 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Good Morning Graham
Thank you for taking the time to review our services and we apologise for our delays in updating during the process of repairs.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time and relayed them to those that dealt with your repair.
We can ensure you that we pride ourselves in excellent customer and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto Buckingham
Car as new again
Not seen the repairs yet but the wife says the car looks as good as the day we bought it. Weekly texts to keep you informed of progress is brilliant and their estimated time to fix was accurate to the day. Cannot recommend them highly enough if you are unfortunate enough to require their services. Thank you very much.
4 février 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Excellent service and quality repair
Excellent service and quality repair. Regular communication received to advise on repair process and completion date. Courtesy car made available through period of works. The repair finish and the paintwork was excellent.
21 janvier 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Ali
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Whole front end ripped of my 14 year old Fiat Uno
Whole front end of my 17 year old daughters 14 year old Fiat Punto was ripped off. Would of been an insurance write off.
Went for quote mor in hope.
Was a very competitive quote.
They were happy for me to source cheap 2nd hand parts.
Could not believe how well they fitted the old parts.
An amazing job, great price.
6 janvier 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Dear Summer
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met all your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Fix auto recovered my car and and did…
Fix auto recovered my car and and did all the work required to a high standard, they kept me up to date on the timeline via text as promised. Would definitely recommend!’
22 janvier 2025
Réponse de Fix Auto UK - Fix Auto Buckingham
Dear Jacqui,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met all your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Did a great job in communicating with…communication top notch
Did a great job in communicating with me all the way through, with updates on my car and I really appreciate that 👌
29 janvier 2025
Réponse de Fix Auto UK - Fix Auto Buckingham
Dear Anita
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham
Great Customer Service !!!!
Fix Auto in Brackley recently repaired the front grille and spoiler on my TTS.
I have to say that the service has been first class. Everybody who I have encountered has been polite, friendly and courteous. The quality of work has been exceptional too. I have no hesitation in recommending this team!!!
22 janvier 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Dear Paul,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
The car wax fix at good standard
The car wax fix at good standard, în acceptabile time.nice staff to talk to.
Will be good to pay more attention when the client request something to be pass over,otherwise very satified
24 janvier 2025
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Mirela,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a good experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham
Awful Delivery Team
I had my vehicle repaired at Fix Auto Buckingham. While the repair service was acceptable, the delivery team returned the car in a condition that looked like it had been through a mud race. Extremely poor service—I’m very disappointed!
23 janvier 2025
Réponse de Fix Auto UK - Fix Auto Buckingham
Good Morning,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that unfortunately due to weather / road conditions we were unable to meet the high standards we strive for at delivery stage.
We can ensure you that we pride ourselves in excellent customer service and hope that in the future we are able to offer our customers a better delivery experience.
Thanks
Fix Auto Buckingham
They made the whole process so easy and…
They made the whole process so easy and kept us update throughout the repairs. They returned the vehicle to us and it was like new.
Would absolutely recommend these for any repairs.
22 janvier 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Good Morning,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards,
Sharon, Fix Auto Buckingham
Brilliant body works done and…
Brilliant body works done and communication is excellent and finishing and delivering time/date was spot on and even ahead of schedule.
Thanks for the good job done.
keep it up.
15 janvier 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Anthony,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham
Insurance Repair
Efficient, kept me updated, repair is good. No issues, would highly recommend.
15 janvier 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Tim,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham
Fix auto were fabulous
Fix auto were fabulous. They dealt with everything, frequently updated us on the repair, and massively helped us considering our insurance supplier were so despicably horrendous trying to write off our car. So massive thank you to Staff at Fix Auto who were all excellent. Thank you to Sharon, Kelly, Paul and Lauren and the engineer who helped us. Amazing company!
14 janvier 2025
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Craig
Thank you for your kind words and 5-star review. We’re thrilled to hear that you were happy with the communication and repairs. We strive to keep our customers informed throughout the repair process. Excellent customer service is always our goal, and we are glad we met your expectations.
Best Regards
Sharon, Fix Auto Buckingham
Good service from FixAuto
Received my car back from repair and pleased with the work done. It’s taken a while as insurance job and Xmas and New Year intervened but staff were good at keeping me informed of progress and always helpful.
9 janvier 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Dorothy,
Thank you for taking the time to review our services on Trustpilot.
Your comments will be fed back to our team.
Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham
Shellys a standout colleague
Shelly was very helpful sorting out my car after my accident. Very helpful and amazing throughout.
15 janvier 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Buckingham
Hi Matthew
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Buckingham and will ensure your comments are fed back to our team.
Thanks again and have a great day!
Kindest Regards
Sharon, Fix Auto Buckingham
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