The courtesy car was delivered and collected from my home when my vehicle was picked up/dropped off. This made it really easy for me. The driver was prompt, friendly and courteous. The office staf... Voir plus
L'entreprise a répondu
35-37 Hanbury Road, Widford Ind Est, CM13AE Chelmsford, Essex, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The courtesy car was delivered and collected from my home when my vehicle was picked up/dropped off. This made it really easy for me. The driver was prompt, friendly and courteous. The office staf... Voir plus
L'entreprise a répondu
First visit to Fix Auto. I went in with an issue, which the chap looked at, worked out the simple fix I’d been too dim to notice myself, and he just fixed it by grabbing a couple of nuts and screwing... Voir plus
L'entreprise a répondu
The staff were everything a customer could want when dealing with a difficult situation. Friendly and thoughtful, always making sure they were doing everything they could to make things as easy for us... Voir plus
L'entreprise a répondu
they took the car on 28/11/22 said about a week, we didn't get the car back until the 9/1/23 and were quoted £1,250.00 excess then charged us £1,400.00 They did the job well but now we can't get... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Écrit par l'entreprise

35-37 Hanbury Road, Widford Ind Est, CM13AE, Chelmsford, Essex, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
After my accident, my car was undriveable so it was Collected on an early Sunday Morning, it took 3 week to be fit to drive again, but I had a rental for 3 weeks to keep me mobile, my Grandland X was returned in pristine condition and cleaned inside and out, so thank you Auto Fix
I'm a happy customer 👍🏼

Réponse de Fix Auto UK - Fix Auto Chelmsford
Great service and workmanship,a company that goes the extra mile for there customers.

Réponse de Fix Auto UK - Fix Auto Chelmsford
My car was collected and repaired perfectly. Delivered back to me cleaned and valeted. I just wished I taken a courtesy car but otherwise no complaints.

Réponse de Fix Auto UK - Fix Auto Chelmsford
Not sure about this company.. Opted to have the courtesy car delivered to and returned from home. On Waze there are various routes to their premises the shorter 13 miles the longest 25 - when the car was returned it had done 62 miles since pickup. The explanation was that it was a 51 mile round trip with 11 miles to test the car. It’s plausible but unlikely, wouldn’t do it this way again … Quality of the repair Ok though
Went beyond the call of duty to help me with a misunderstanding on courteous car.
Very thoughtful and considerate.
Excellent repair job and returned immaculately clean

Réponse de Fix Auto UK - Fix Auto Chelmsford
I was extremely happy with their service. Very flexible fitting in the job, fitting in with my work. When I collected my car. Really looked after me. Their customer service over and beyond expectations.
Repairs were excellent too.
Would thoroughly recommend.

Réponse de Fix Auto UK - Fix Auto Chelmsford
Professional, high quality garage.
Thank you for the great service provided.

Réponse de Fix Auto UK - Fix Auto Chelmsford
These guys did a great job on my wife’s Q5. Great communication and prices.
Thank you

Réponse de Fix Auto UK - Fix Auto Chelmsford
Hi quality service from collection to return of my car high quality workmanship

Réponse de Fix Auto UK - Fix Auto Chelmsford
Fix Auto were very helpful during a stressful experience. My car was badly damaged, but the repair work was excellent. I received my car back in brilliant condition. They were happy to be flexible and deliver it to my work place. Which I am very grateful for. Would use again for any bodywork repairs.

Réponse de Fix Auto UK - Fix Auto Chelmsford
Excellent service. Kept up to date throughout. Ladies in the office were really helpful.

Réponse de Fix Auto UK - Fix Auto Chelmsford
Car was picked up and returned on time - work completed/ car very clean

Réponse de Fix Auto UK - Fix Auto Chelmsford
They are very helpful, very kind they help with transport while the car isn’t done

Réponse de Fix Auto UK - Fix Auto Chelmsford
Excellent service.
Car was collected and a courtesy car was delivered as promised. My car was delivered back and the repairs were completed as I required.

Réponse de Fix Auto UK - Fix Auto Chelmsford
Right from the moment I brought my car in for repair until it was dropped off at my house finished, I could have not asked for a better service. Everyone was polite and helpful. Very impressed.
Thank you

Réponse de Fix Auto UK - Fix Auto Chelmsford
I love my BMW 4 Series M Sport so when it was damaged by a cyclist when it was parked when I was not there really upset me. But Fix Auto took my car and made it better than when I had it before. Excellent service and staff are very nice and really look after you. Thank you for a great service.

Réponse de Fix Auto UK - Fix Auto Chelmsford
Friendly and efficient service with pick up and drop off at my home.

Réponse de Fix Auto UK - Fix Auto Chelmsford
Whilst it took a while to get my car booked in, once it was the service was first class. My car was collected from my house on time, the work was of an excellent standard and the car returned to me 3 days later. Unfortunately one of the letters from the name badge, that had fallen off in the accident, had not been re attached but that was a minor matter that I could rectify myself. I would have no hesitation recommending Fix Auto Chelmsford

Réponse de Fix Auto UK - Fix Auto Chelmsford
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.