Fix Auto UK - Fix Auto Forest Hill Avis 39

TrustScore 4.5 sur 5

4,6

Unit 5B, Connaught Business Centre, Malham Road, SE23 1AH Forest Hill, London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently had my car repaired at Fix Auto Forest Hill and had a great experience. The team replaced my front bumper, sprayed and colour-matched the new bumper perfectly, and also replaced one of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everyone that I encountered or spoke to on the phone was so pleasant,informative and accommodating. The car was washed before I collected it...an inside valet would have been nice though, like Rang... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The telephone staff were helpful and confident, although there were some waiting issues before being connected. Questions were always comprehensively and clearly answered. Was a little confusing tryin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a scratch and small dent repaired, and the paint blending turned out great. The repair was completed within the estimated timeframe, and the staff kept me updated throughout the process. the qua... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Atelier de réparation automobile
  2. Atelier de carrosserie automobile
  3. Service de débosselage automobile
  4. Garage automobile
  5. Prestataire de transport automobile privé

Écrit par l'entreprise

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Écrit par l'entreprise

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Coordonnées de contact

  • Unit 5B, Connaught Business Centre, Malham Road, SE23 1AH, Forest Hill, London, Royaume-Uni

  • 020 8699 3488

4,6

Excellent

TrustScore 4.5 sur 5

39 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great repair super helpful staff

Repair was perfect - the team on the phone and when picking up from site couldn’t have been more helpful. Spot on.

1 mai 2026
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Réponse de Fix Auto UK - Fix Auto Forest Hill

Adam,

We're happy to hear that the repair met your expectations! It's great to know our team was helpful during the process. Thank you for your positive feedback.

JS Coachworks

Noté 5 sur 5 étoiles

I recently had my car repaired at Fix…

I recently had my car repaired at Fix Auto Forest Hill and had a great experience. The team replaced my front bumper, sprayed and colour-matched the new bumper perfectly, and also replaced one of the wheels.

The quality of the work was excellent — the paint finish looks flawless and the car looks as good as new. Everything was completed professionally and the staff were helpful and easy to deal with throughout the process.

I really appreciated the care they took with the repairs and would definitely recommend Fix Auto Forest Hill to anyone needing bodywork or accident repairs.

5 mars 2026
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Réponse de Fix Auto UK - Fix Auto Forest Hill

Richard,

We're happy to hear that you had such a great experience with your car repairs. It's wonderful to know the bumper replacement, paint finish, and wheel replacement met your expectations. We appreciate your recommendation and are pleased that our staff were helpful throughout the process.

reception, Fix Auto UK

Noté 5 sur 5 étoiles

I had a scratch and small dent…

I had a scratch and small dent repaired, and the paint blending turned out great. The repair was completed within the estimated timeframe, and the staff kept me updated throughout the process. the quality of the finish made it worth it. I would definitely use them again.

16 février 2026
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Réponse de Fix Auto UK - Fix Auto Forest Hill

Alejandro Pinales,

We appreciate you taking the time to leave us a review! We're happy to hear that the paint blending was great and that the repair was completed on time. We're glad you were kept updated and that you were satisfied with the result.

JS Coachworks

Noté 5 sur 5 étoiles

Quality fix

Fully satisfied with the finished product

23 décembre 2025
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Réponse de Fix Auto UK - Fix Auto Forest Hill

Cosmas,

We're happy to hear that you are fully satisfied with the finished product! Thank you for your positive feedback.

JS Coachworks

Noté 5 sur 5 étoiles

Great communication through out the…

Great communication through out the whole process.

Easy to deal with.

9 décembre 2025
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Réponse de Fix Auto UK - Fix Auto Forest Hill

Tiago Vasconcelos,

We're glad you found it easy to deal with us and that our communication met your expectations. Thank you for your positive feedback!

JS Coachworks

Noté 5 sur 5 étoiles

Very good experience

Very efficient booking in. Friendly and helpful staff. Kept me informed about progress. A very good job was carried out within the timetable I was given.

13 novembre 2025
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Réponse de Fix Auto UK - Fix Auto Forest Hill

Mr Michael Quicke,

We're happy to hear that you found our booking process efficient and our staff friendly. We appreciate you highlighting our communication and timely service. Thank you!

JS Coachworks

Noté 5 sur 5 étoiles

Great guys

Great guys. Perfect repair.

26 septembre 2025
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Réponse de Fix Auto UK - Fix Auto Forest Hill

Chris Patterson,

We're glad you had a perfect repair experience with our team. Thank you for your positive feedback; it means a lot to us.

JS Coachworks

Noté 5 sur 5 étoiles

Impeccable service delivered

Impeccable service delivered

12 septembre 2025
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Réponse de Fix Auto UK - Fix Auto Forest Hill

We're glad you had a perfect repair experience with our team. Thank you for your positive feedback; it means a lot to us.

JS Coachworks

Noté 5 sur 5 étoiles

Great service from start to end…

Great service from start to end repaired the car back nicely the battery was dying in my car key. It would’ve been nice if they replace the battery but what can we do? Overall it was a really good repair job. The cloud was clean.

28 août 2025
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Réponse de Fix Auto UK - Fix Auto Forest Hill

Nadine,

We're happy to hear that you had a great service experience and that the car was repaired nicely. We appreciate your feedback regarding the car key battery and will review this for future repairs. Thank you!

JS Coachworks

Noté 5 sur 5 étoiles

The people are friendly,polite and do a professional job.professional

Everyone that I encountered or spoke to on the phone was so pleasant,informative and accommodating.
The car was washed before I collected it...an inside valet would have been nice though, like Range Rover do!..
J S coachworks did a lovely job and were professional and friendly throughout.very pleased.

21 août 2025
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Réponse de Fix Auto UK - Fix Auto Forest Hill

Gina Lingham,

We appreciate your positive feedback and are happy to hear that you were pleased with our team's service. We acknowledge your suggestion regarding the valet. We thank you for taking the time to share your experience.

JS Coachworks

Noté 5 sur 5 étoiles

So impressed with the service.

From the moment I spoke to Ashleigh on reception, I knew that this was a professional outfit. Paul Risden oversaw the booking and met the promised deadline. Paul the driver was charming and chatty and ensured that we were 100% happy with the repair. Bearing in mind the vehicle was in an accident it was a joy to deal with these people. Thank you so much!!!

8 août 2025
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Réponse de Fix Auto UK - Fix Auto Forest Hill

Mike,

We appreciate you taking the time to leave us a review! We're happy to hear that you found our team professional and helpful, and that you were pleased with the repair and service. Thank you for your positive feedback!

JS Coachworks

Noté 5 sur 5 étoiles

Good service and information on the…

Good service and information on the progress of the work. Very polite customer service.

24 juillet 2025
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Réponse de Fix Auto UK - Fix Auto Forest Hill

Vitor,

We appreciate you taking the time to leave us a review! We're so glad to hear you were happy with our service and updates.

JS Coachworks

Noté 4 sur 5 étoiles

Professional

Overall Good
Emailed re - delay in repairs
Courtesy car given as planned at home

15 mai 2025
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Réponse de Fix Auto UK - Fix Auto Forest Hill

Bonilla Nayar,

We appreciate your feedback. We regret any repair delays but are glad the courtesy car arrangement worked out as planned for you.

JS Coachworks

Noté 4 sur 5 étoiles

Ollie and the team . Always so helpful

Ollie and the team, were are very helpful. It did take several weeks to get my car back. Orlando, delivered the car afterwards was extremely kind and helpful.

2 mai 2025
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Réponse de Fix Auto UK - Fix Auto Forest Hill

We appreciate your kind words about Ollie and the team. We understand that waiting for your car can be frustrating, and we strive to complete repairs as efficiently as possible. We're glad Orlando was able to provide a positive experience when delivering your vehicle.

Noté 5 sur 5 étoiles

Great service and quality finish.

Great service and quality finish.

17 avril 2025
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Réponse de Fix Auto UK - Fix Auto Forest Hill

Thank you for your kind words and 5-star rating! We are thrilled to hear that you were happy with our service and the quality of our work. We strive to provide excellent service and results for all our customers, and your feedback is greatly appreciated.

Noté 1 sur 5 étoiles

E Class Coupe - Insurance - Returned Car Back with Indicator lamps both not working. No quality Assurance

Returned the car back, unfinished QA job. Headlights indicator didn’t work. What had previously worked on one side, stop working completely for both.

POOR! Vehicle was on the lot for 5 weeks and returned not even passing quality checks.

2 avril 2025
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Réponse de Fix Auto UK - Fix Auto Forest Hill

We understand your frustration with the condition of the vehicle upon its return. We strive to ensure all vehicles undergo thorough quality checks before they are made available. We will investigate this matter further to understand what happened and prevent similar situations from occurring in the future.

Noté 5 sur 5 étoiles

The telephone staff were helpful

The telephone staff were helpful and confident, although there were some waiting issues before being connected. Questions were always comprehensively and clearly answered. Was a little confusing trying to find the VIN nuber? But we got there. It was a pleasant experiance on the whole. Thank you.

17 mars 2025
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Réponse de Fix Auto UK - Fix Auto Forest Hill

Thank you for your feedback. We appreciate you taking the time to share your experience. We are glad to hear that you found our telephone staff helpful and that your questions were answered comprehensively. We understand that waiting times can be frustrating, and we are always working to improve our service. We will take your feedback into account as we continue to strive for excellence.

Noté 5 sur 5 étoiles

Amazing job and thank you for your…

Amazing job and thank you for your service

17 mars 2025
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Réponse de Fix Auto UK - Fix Auto Forest Hill

Thank you for your amazing feedback! We're so glad you're happy with our work and service. It was a pleasure helping you, and we're here if you ever need us again!

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