Great support from Andrea at the reception desk. Always available to give an update and contacted me directly when the status of my repair changed. The repair did take quite some time but the work was... Voir plus
Établissement
Changer d'établissementUnits 2&3 Thamesview Industrial Estate, Newtown Road, RG9 1HG Henley on Thames, Oxon, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Fix Auto UK, Henley is an excellent company. Communication was extremely good from start to finish, with personal calls and text. The staff were very friendly, polite and professional. They fitted... Voir plus
Car repair was really first class. No issues. The only comment I would make is that the communication could have been better. First week of repair good, kept me updated, but second week nothing. I d... Voir plus
L'entreprise a répondu
I recently had my car repaired there i found the service i received was absolutely brilliant from start to finish. The moment i dropped my car off the great service started the gentleman i met was ve... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Garage automobile
- Prestataire de transport automobile privé
À propos de Fix Auto UK - Fix Auto Henley-on-Thames
Écrit par l'entreprise
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Écrit par l'entreprise
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Coordonnées de contact
Units 2&3 Thamesview Industrial Estate, Newtown Road, RG9 1HG, Henley on Thames, Oxon, Royaume-Uni
- 01491 574705
4,2
Bien
48 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Car repair
Everything first class,from first phone call to dropping off the car when fixed,thank you for a 1st class service
29 juillet 2022
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Thank you so much for taking the time to leave a 5* review, your feedback is really important to us and we are so pleased to hear about your positive experience with Fix Auto Henley on Thames.
I will be sure to pass on your comments to the team.
Thanks again
Gary
Highly Recommend!
Highly Recommend!!
I had my car crashed into by someone.
As it was the first car I owned I was rather upset.
I took it to the Henley branch to look at the damage and immediately knew what needed to be fixed and explained how it was going to be done. Clearly very experienced. The people especially Dave and Andy were amazing.They kept me in the loop and updated me and had very good communication.
Got my car back a couple days ago and it looks newer than before.
I am so so grateful.
3 juillet 2022
Avis spontané
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Thank you so much for taking the time to leave a 5* review, your feedback is really important to us and we are so pleased to hear about your positive experience with Fix Auto Henley on Thames.
I will be sure to pass on your comments to the team.
Thanks again
Gary
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Thank you so much for taking the time to leave a 5* review, your feedback is really important to us and we are so pleased to hear about your positive experience with Fix Auto Henley on Thames.
I will be sure to pass on your comments to Dave and the rest of the team.
Thanks again
Gary
The care team especially Dave are…
The care team especially Dave are brilliant however after picking up my vehicle tape was left all around and only got cleaned where repaired however the repair job was brilliant and good as new brilliant service just lack of final execution.
13 avril 2022
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Hi Sean
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Fix Auto Henley on Thames and I will ensure your comments are fed back to our team.
Thanks again and have a great day!
Best Customer Experience For Years
Fantastic communication: frequent, clear and through multiple channels. Prompt and responsive service provided by people who seem to genuinely care about their customers. My best customer experience (in any industry) for several years. Highly recommended.
8 février 2022
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Thank you so much for taking the time to leave a 5* review, your feedback is really important to us and we are so pleased to hear about your positive experience with Fix Auto Henley on Thames.
I will be sure to pass on your comments to the team.
Thanks again
Gary
Some accident repair work
Some accident repair work. Efficient, good customer service, polite and courteous drivers. Good paint finish. Would use again.
2 février 2022
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Thank you so much for taking the time to leave a 5* review, your feedback is really important to us and we are so pleased to hear about your positive experience with Fix Auto Henley on Thames.
I will be sure to pass on your comments to the team.
Thanks again
Gary
Very High Standard of Work
I was put in touch with Fix Auto Uk by my insurers for bodywork repairs to my car after an accident. They responded quickly by phone and text and a date was set for a courtesy car and for my car to be collected for repair. On the day, the car was collected on time and the courtesy car was adequate and perfectly clean. I was a little surprised that I was not kept in touch with progress or given an estimated completion date. I had to call for this. My request was dealt with efficiently and in a friendly manner. The car was returned at the precise time that I expected it. The repair had been carried out to a very high standard and the car looked perfect.
31 janvier 2022
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Hi Katherine,
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Henley and I will ensure your comments are fed back to our team.
Thanks again and have a great day!
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Thank you so much for taking the time to leave a 5* review, your feedback is really important to us and we are so pleased to hear about your positive experience with Fix Auto Henley on Thames.
I will be sure to pass on your comments to the team.
Thanks again
Gary
Easy to communicate with
Easy to communicate with. Honest about expected repair times over the Christmas and New year break. Willing to work with me around my busy schedule.
25 janvier 2022
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Thank you so much for taking the time to leave a 5* review, your feedback is really important to us and we are so pleased to hear about your positive experience with Fix Auto Henley on Thames.
I will be sure to pass on your comments to the team.
Thanks again
Gary
You have done an amazing job on my Ford…
You have done an amazing job on my Ford Mondeo, really looks almost New. When I had that accident I thought it was a right off but thanks to your expertise I am back on the road again with pride. I will recommend you to anyone. Thank you ever so much, I am so happy with what you have done even my family in the UK and abroad I have sent them pictures and they are full of praises of what an Amazing job you have done.
14 janvier 2022
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Thank you so much for taking the time to leave a 5* review, your feedback is really important to us and we are so pleased to hear about your positive experience with Fix Auto Henley on Thames.
I will be sure to pass on your comments to the team.
Thanks again
Gary
Excellent service
28 décembre 2021
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Thank you so much for taking the time to leave a 5* review, your feedback is really important to us and we are so pleased to hear about your positive experience with Fix Auto Henley on Thames.
I will be sure to pass on your comments to the team.
Thanks again
Gary
Excellent service
23 décembre 2021
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Dear Leila,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards,
Gary Morris Fix Auto Henley on Thames
Great service and excellent work highly…
Great service and excellent work highly recommend
1 décembre 2021
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Dear Jacqueline,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is and is safe our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards,
Gary Morris Fix Auto Henley on Thames
Great service very friendly great job…
Great service very friendly great job would definitely recommend this company
10 novembre 2021
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Hi Martin
Thank you for taking the time to review our services on Trustpilot.
We're glad to hear you had a great experience at Henley and I will ensure your comments are fed back to our team.
Thanks again and have a great day!
Excellent great service 👍
2 novembre 2021
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Dear Ash,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Gary Morris Fix Auto Henley on Thames
Great people do great things
Great people do great things. My car was with Fix Auto at Henley for nearly two months and every week I got an update. The day I picked the car the staff were so friendly we even spoke about unrelated which you do not get when you walk into may businesses.
Great synergy keep it up.
28 octobre 2021
Avis spontané
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Dear Customer
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Gary Morris
Car Accident Repairs
I would just like to thank Dave and the staff at Fix Auto Henley on Thames. They were very helpful and kept me up to date with everything that was going on with the repairs to my car. Everything was done through my insurance company but I would certainly recommend them.
Haway the lads.
27 octobre 2021
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Gary Morris Fix Auto Henley
worlds shittest service took over…
worlds shittest service took over 6months to fix a minor bumper issue and when on the phone was speaking to me like i am a piece of crap. Awfull service never use this company waste of time and treat you like scum. phone the wrong person constantly and then act like that's your fault.
What about the way everyone in your company spoke to me and alsway kept contacting the wrong person. and you never gave us any warning about the van
14 octobre 2021
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Good Afternoon Keval,
Whilst we always appreciate feedback on this occasion we’d like to highlight a few aspects that caused the delays. Firstly, we had used multiple measures available to us to source a bumper of which, due to delays with parts availability (something that is effecting the whole nation), took longer than we had hoped.
We would like to address that fact that we happily supplied a courtesy van whilst we had your vehicle, however we received multiple fines during this period of which we then had to remove the vehicle from yourself. We hope you understand that these fines and damage to the courtesy van isn’t conducive for us.
If you have any other areas you’d like to address please contact us.
Thanks
Fix Auto Henley on Thames
Fix auto have been amazing they went…
Fix auto have been amazing they went beyond to help me with a few issues I had with my insurance company agreeing to carry out some work!
Fix auto took the stress away and kept me informed all the way along.
Thank you
23 septembre 2021
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
thanks for your review, will pass on to the team
Good service
Had no problems dealing with Fix Autos. I was kept in touch throughout the time it took to repair my car, and am very happy with the repair
10 septembre 2021
Réponse de Fix Auto UK - Fix Auto Henley-on-Thames
Dear Christopher,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Gary Morris Fix Auto Henley
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