Everyone we spoke to/ meet Were very polite, nice, considerate.. The pickup/delivery men were great, good banter.
L'entreprise a répondu
Unit 1, Charlton Mead Lane, EN11 0DJ Hoddesdon, Hertfordshire, GB
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Everyone we spoke to/ meet Were very polite, nice, considerate.. The pickup/delivery men were great, good banter.
L'entreprise a répondu
My car was taken here via insurance company. The support that every single person I crossed paths with was exceptional - nothing was too much to ask, and I felt informed and updated constantly through... Voir plus
L'entreprise a répondu
Firstly, I was very pleased that FixAuto worked to return my car at lunchtime on 24th Dec. As I was going away 31st dec and they were shut from lunchtime 24th to 5th Jan. Unfortunately there are 3 f... Voir plus
Just wanted to thank all the team at Fixauto Hoddesdon for the fantastic repair that has been carried out on my Audi.The admin team kept me informed of progress of the repairs all the way through.The... Voir plus
L'entreprise a répondu
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Écrit par l'entreprise

Unit 1, Charlton Mead Lane, EN11 0DJ, Hoddesdon, Hertfordshire, Royaume-Uni
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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The man from Fix Auto picked up our car for repair and was very nice and said we will get our car within 7 days and we did. Very professional. Got our car back nice and clean too

Réponse de Fix Auto UK - Fix Auto Hoddesdon
Really lovely people that make everything as stress free as possible. They do an incredible job and do their best to get the work done in the time frame stated.

Réponse de Fix Auto UK - Fix Auto Hoddesdon
My car was taken to the Hoddesdon garage through insurance and they returned my car without completely fixing it. Their communication and customer service is so disgustingly appalling it's embarrassing. Caused me so much unnecessary hassle, stress and frustion they aren't even worth 1 star. My car was driven despite me specifically asking for it NOT be, and was in disbelief at the £20 fuel which was contributed (despite 3 minimum 20mile journeys). They have NOT returned my last phone call or willing to give any explanation/ contact to me.

Réponse de Fix Auto UK - Fix Auto Hoddesdon
First time I’ve dealt with Fix Auto and it has been brilliant from start to finish. Excellent communication from Rob all the way through the process and Mark and Ian who took my car away and brought it back were very friendly and helpful. A seamless process from my side so well done to all the team!

Réponse de Fix Auto UK - Fix Auto Hoddesdon
Excellent communication and highly recommended.
thank you

Réponse de Fix Auto UK - Fix Auto Hoddesdon
Absolutely great service from start to finish the staff are so helpful and capable

Réponse de Fix Auto UK - Fix Auto Hoddesdon

Réponse de Fix Auto UK - Fix Auto Hoddesdon
Absolutely incredible, the whole process was smooth. I can’t thank them enough my car arrived back looking perfect. So happy!

Réponse de Fix Auto UK - Fix Auto Hoddesdon
They collected my car when they said they would and delivered it back when the work was completed. Nice friendly staff. Kept me informed on the phone if progress during repairs.

Réponse de Fix Auto UK - Fix Auto Hoddesdon
My Ecosport was in for an insurance repair. From initial call, vehicle collection and return, the whole process was seamless. The staff were polite and professional and the repair carried out to a high standard. I was particularly impressed with their online web Repair Tracker section, which kept me informed of the ongoing progress of my car. The car was returned spotless. Overall I was extremely happy with the whole operation. Thoroughly delighted. Many thanks to the whole team.
Doug

Réponse de Fix Auto UK - Fix Auto Hoddesdon
My car was in for repair, through my insurance
I can’t tell you how brilliant Fix Autos were from start to finish
Lovely helpful staff, courtesy car delivered and my car returned within the best time
Can not recommend them highly enough

Réponse de Fix Auto UK - Fix Auto Hoddesdon
Fantastic service throughout, prompt and efficient, very helpful and professional. 5*

Réponse de Fix Auto UK - Fix Auto Hoddesdon
From start to finish they kept me informed and when I got my car back it was spotless and the repair was simply superb and I could not be happier. Shame I had to send the hire car back as this was amazing lol. Will defo recommend this company and if needed will use again

Réponse de Fix Auto UK - Fix Auto Hoddesdon
Fantastic customer experience from start to finish. Had an issue from a car hire company, and these guys managed to secure a curtesy car so I could still be mobile and get my car fixed . Big shout out to Rob in reception 🙌 a true gent and all staff very friendly . I'll be back with the Victoria sponge!,

Réponse de Fix Auto UK - Fix Auto Hoddesdon

Réponse de Fix Auto UK - Fix Auto Hoddesdon
Fantastic, excellent customer service, excellent communication, went over and above board to help me. Car perfect on return, even valeted it inside and out, would recommend.

Réponse de Fix Auto UK - Fix Auto Hoddesdon
GREAT STAFF!
Experienced Great customer service from Rob & Kerry always happy to help everyone!
Specially the man who sits in the corner of the office in the estimating department Andy!
Hope you all have a great day!

Réponse de Fix Auto UK - Fix Auto Hoddesdon
My car got sent to Fix Auto for repair through my insurers and I couldn't have been happier with their service.
Initially it was going to take a week for the repairs to be completed, but I had my car delivered back to me within 24 hours, cleaned inside & out.
Everyone I spoke to was super friendly and helpful - especially Rob!
Will definitely be using Fix Auto again - thank you!

Réponse de Fix Auto UK - Fix Auto Hoddesdon

Réponse de Fix Auto UK - Fix Auto Hoddesdon
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