Fix Auto UK - Fix Auto Loughborough Avis 434

TrustScore 4.5 sur 5

4,7

9a Messenger Close, LE11 5SR Loughborough, Leicestershire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was kept well informed on the process and progress of my car repair by the staff utilising numerous forms of communication. All the staffs approach was friendly and professional. The repair... Voir plus

Noté 5 sur 5 étoiles

I recently had my car damage fixed by Fix Auto at Loughborough. They came and picked up my car and delivered it back to me. Graham and Louise did this and were so lovely. Such a joy to have excelle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really great service from Fix Auto Loughborough. Good communication before I took the car to them, organising the drop off time and the courtesy car. Very professional and efficient staff at receptio... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After having an accident in my vauxhall Crossland, Loughborough auto fix kept us informed all the time. Unfortunately it took 7 months for a couple of the parts to become available but we either got a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Atelier de réparation automobile
  2. Atelier de carrosserie automobile
  3. Service de débosselage automobile
  4. Garage automobile
  5. Prestataire de transport automobile privé

Écrit par l'entreprise

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Écrit par l'entreprise

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Coordonnées de contact

  • 9a Messenger Close, LE11 5SR, Loughborough, Leicestershire, Royaume-Uni

  • 01509 631838

4,7

Excellent

TrustScore 4.5 sur 5

434 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Staff were always polite

Staff were always polite, friendly and very helpful. Repairs were carried out to high standard. i am very satisfied with the repairs, I’m very pleased I requested Fix Auto Loughborough to carry out the work.

22 mai 2026
Noté 5 sur 5 étoiles

Great service

I was kept well informed on the process and progress of my car repair by the staff utilising numerous forms of communication.

All the staffs approach was friendly and professional.

The repair itself was completed in quick time and to a good standard.

20 mai 2026
Noté 5 sur 5 étoiles

Excellent Customer Service from Fix Auto Loughborough

I recently had my car damage fixed by Fix Auto at Loughborough. They came and picked up my car and delivered it back to me. Graham and Louise did this and were so lovely. Such a joy to have excellent customer service. The repair is great also. All involved need to be commended for the way they kept in touch with me, organising the repair and the logistics of moving the vehicle between home and the repair workshop. Thank you all for such a positive experience.

8 mai 2026
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Loughborough

We appreciate your positive feedback! It's great to hear you received excellent customer service and are pleased with the repair. We're happy we could provide such a positive experience with the vehicle pick-up and delivery.

accounts.loughborough, Fix Auto UK

Noté 5 sur 5 étoiles

Speedy Prompt repairs professionally…

Speedy Prompt repairs professionally completed.

29 avril 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

QUILL INTERNATIONAL GROUP LTD,

We appreciate you taking the time to leave us a five-star review. We are so glad to hear that you were happy with our prompt and professional repairs.

accounts.loughborough, Fix Auto UK

Noté 4 sur 5 étoiles

Quick service...had a couple of…

Quick service...had a couple of confusions with whether my car had been seen initially but once my car was estimated the work was quick, communication was fabulous!

24 avril 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

Charlotte,

We appreciate your review and are happy to hear our communication and work speed met your expectations.

accounts.loughborough, Fix Auto UK

Noté 5 sur 5 étoiles

Good communication

Good communication, vehicle repaired within a reasonable time and car cleaned before handover.

21 avril 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

Freddie,

We appreciate your positive feedback and are happy to hear that you were informed during the repair and that your car was cleaned before collection.

accounts.loughborough, Fix Auto UK

Noté 5 sur 5 étoiles

Really great service from Fix Auto…

Really great service from Fix Auto Loughborough. Good communication before I took the car to them, organising the drop off time and the courtesy car. Very professional and efficient staff at reception. The repair is to a very good standard and was completed earlier than I thought it would be. Overall, very pleased with the service.

10 avril 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

Matthew,

We appreciate you sharing your experience with us. We're happy to hear that you were pleased with our communication, the efficiency of our staff, and the quality and speed of the repair. Thank you!

accounts.loughborough, Fix Auto UK

Noté 5 sur 5 étoiles

Service was very good

Service was very good. Work was very good. Communication was very good.

7 avril 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

Isabel Johnson,

We appreciate you taking the time to leave us this fantastic review. We are happy to hear you were pleased with our service, work, and communication.

accounts.loughborough, Fix Auto UK

Noté 5 sur 5 étoiles

Great company

Great company. Did a good job repairing my car and quickly as well.
All the staff were great including the girls on customer service who were really friendly and approachable.

17 mars 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

Teresa,

We appreciate you taking the time to leave us a 5-star review! We're happy to hear that we did a good job repairing your car quickly. Our team will be delighted with your kind words.

accounts.loughborough, Fix Auto UK

Noté 5 sur 5 étoiles

Really good communication and friendly

Really good communication
flexible
quick
car provided

17 mars 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

Rosy El-Jaber,

We're glad you found our service flexible and quick, and that a car was provided. Thank you for your positive feedback; we appreciate it.

accounts.loughborough, Fix Auto UK

Noté 5 sur 5 étoiles

Everything was great

Everything was great, friendly and efficient service.

25 février 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

Jay,

We appreciate your positive feedback and are so glad you were happy with our friendly and efficient service. Thank you.

accounts.loughborough, Fix Auto UK

Noté 5 sur 5 étoiles

Kept me informed through the process

Kept me informed through the process. Easy to upload photos and collected and delivered my car as well. They said would need it for 2 days but was done on the same day!

27 février 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

Rajesh Jobanputra,

We're happy to hear that you were informed during the process and found it easy to upload photos. We're glad we could collect, deliver, and complete the work on your car quickly! Thanks for your feedback.

accounts.loughborough, Fix Auto UK

Noté 5 sur 5 étoiles

From the beginning to the end faultless…

From the beginning to the end faultless great service easy to contact great communication at every stage
Fab job would highly recommend

20 février 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

Robert Clarke,

We appreciate your positive feedback! We're so glad to hear you received great service with easy contact and communication at every stage, resulting in a fabulous job.

accounts.loughborough, Fix Auto UK

Noté 5 sur 5 étoiles

Brilliant company did a fantastic job…

Brilliant company did a fantastic job and my car was lovely and clean inside when received it back which was a lovely surprise
Very friendly people on the phone and in person collected my car and returned to me were very accommodating avoiding times I had school runs would highly recommend

13 février 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

Jessica Howard,

We appreciate you taking the time to leave us such a complimentary review! We're happy to hear that you were pleased with the work we did and that our team was able to accommodate your schedule.

accounts.loughborough, Fix Auto UK

Noté 5 sur 5 étoiles

Incredible

Brilliant fantastic job thank you car looks new !! It's amazing

12 février 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

Mrs Angela Harrison,

We appreciate your fantastic review! We're so happy to hear that you feel your car looks brand new; it's amazing!

accounts.loughborough, Fix Auto UK

Noté 2 sur 5 étoiles

Reasonable but not great, seems rushed.

Picked car up and brought it back. Courtesy car was manual when I did request automatic, compared to the size of our car which is needed a 7 seater, we were given the smallest car possible. Car repair took 2 days and it came back repaired but have noticed a few issues such as part of the front trim is not clipped into place and will not stay in place. The bonnet doesn’t line up like the other side. When payment was took for excess no receipt was given, it should have been brought with them but they failed to do so.

6 février 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

Good Morning Mr Randle,

We appreciate you bringing these issues to our attention. We're sorry the courtesy car wasn't suitable for your needs. Unfortunately this is specified to us by your insurance company and any amendments to the policy would need to be done directly with them. We'll investigate the missing receipt and provide you with a copy for your records. We shall be in touch today in relation to the alignment issue you've highlighted.

Thank you for your feedback.

accounts.loughborough, Fix Auto UK

Noté 5 sur 5 étoiles

This company excels while still…

This company excels while still operating efficiently. Their processes are smooth, their team is knowledgeable, and there’s a clear commitment to quality rather than shortcuts. They’re also doing a great job of listening—feedback doesn’t disappear into a void, it’s acknowledged and reflected in how they work. That balance of professionalism and approachability is hard to get right, and they’re doing it well.

6 février 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

Mohinder Kaur Sev,

We're happy to hear that our efficient operations, knowledgeable team, and commitment to quality resonate with you. It's great to know our responsiveness to feedback and balanced approach are appreciated. Thank you for your positive feedback!

accounts.loughborough, Fix Auto UK

Noté 5 sur 5 étoiles

Was absolutely great service and quick…

Was absolutely great service and quick at repairs was done before time stated I would highly recommend

3 février 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

Mrs J Danville,

We're happy to hear that you had a great service experience! We appreciate your recommendation and thank you for your positive feedback and time.

accounts.loughborough, Fix Auto UK

Noté 5 sur 5 étoiles

Work completed with satisfaction

Work completed with satisfaction

27 janvier 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

Dr Usman Damo,

We appreciate your review and are happy to hear that you were satisfied with the completed work.

accounts.loughborough, Fix Auto UK

Noté 5 sur 5 étoiles

Fantastic service from the team at Fix…

Fantastic service from the team at Fix Auto Loughborough. Everyone was helpful and professional, the repair was done the same day, and the pick-up and delivery were spot on for timing. Made the whole process easy and stress-free — would definitely recommend.

30 janvier 2026
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Réponse de Fix Auto UK - Fix Auto Loughborough

Matt,

We appreciate your fantastic review! We're so glad to hear that our team was helpful and professional, and that the repair and delivery met your expectations. Thank you for your recommendation!

accounts.loughborough, Fix Auto UK

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