Phil from Fix Auto in Northwich turned a very negative experience (being crashed into) into an extremely positive one! I can’t thank him enough. His customer service skills are impeccable and he kept... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 Old Block Plant, CW9 6DE Wincham Lane, Northwich, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I’d give 10 stars if I could! My car went into Fix auto after an accident, and spent 8 weeks with them! I did not have to lift a finger from start to finish. Liaising with enterprise and constant... Voir plus
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If I could more than 5 stars I absolutely would, they truly deserve it! Ultimate first class service, communication with a warm and friendly atmosphere, the whole experience was truly outstanding. M... Voir plus
L'entreprise a répondu
Insurance repair after a rear end shunt. Regular and comprehensive updates about repairs, friendly, genuine concerns about getting it right. Advised me on a separate job that could have taken a large... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Garage automobile
- Prestataire de transport automobile privé
Écrit par l'entreprise
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Écrit par l'entreprise
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Coordonnées de contact
Unit 4 Old Block Plant, CW9 6DE, Wincham Lane, Northwich, Royaume-Uni
- 01606 33 10 20
5,0
Excellent
223 avis
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Great service from start to finish
Very professional and concise from start to finish,
29 mai 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
From start to finish one of the best…
From start to finish one of the best companies I’ve worked with. I was stressed after the accident which was my fault, yet Phil and Steve kept me informed about everything and my 14 year old car was returned like brand new
A credit to the car repair industry.
30 avril 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Thank you very much for leaving us a 5* review Kevin.
We appreciate you sharing your experience. We're happy to hear that our team kept you informed and returned your car in excellent condition.
It's great to know you were satisfied with our service. Thank you!
Fix Auto Mid Cheshire
Outstanding Customer Service
Phil from Fix Auto in Northwich turned a very negative experience (being crashed into) into an extremely positive one! I can’t thank him enough. His customer service skills are impeccable and he kept me updated throughout the whole repairs process. He put me at ease through my very first hire car experience, and told me exactly what to expect. Nothing was too much trouble. My car is back looking better than new! Really grateful for Phil and the team. I will be recommending this company far and wide 😊
16 avril 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Thank you very much Becks for this amazing 5* review! An absolute joy to read!
We are so pleased that you were very happy with our service and you felt at ease after being crashed into.
I will pass on your comments to Phil - he will be thrilled.
Thanks again.
Fix Auto Mid Cheshire
I’d give 10 stars if I could
I’d give 10 stars if I could!
My car went into Fix auto after an accident, and spent 8 weeks with them!
I did not have to lift a finger from start to finish. Liaising with enterprise and constant commutation made the stressful situation, completely stress free.
I was kept up to date every step of the way and reassured after delays due to parts not being available. Communication was exceptional and Steve and Phil both made the process very easy and stress free. I would recommend this garage 10 times over.
24 mars 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
We appreciate your amazing review!
We're happy to hear that our communication and service made the repair process stress-free for you.
It's great to know we exceeded your expectations, and we thank you for your recommendation.
Your comments will be passed to Steve and Phil, they will be thrilled.
Thanks again.
Fix Auto Mid Cheshire
Above and Beyond
It’s difficult to put into words, but they were extremely helpful and obliging and couldn’t do enough to assist with the repairs on my car whilst also liaising with the hire car company. Phil was my contact throughout and took care of everything despite an unexpected stay in hospital.
10 février 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for leaving this 5* review.
We're very pleased to hear that we could assist with your car repairs and liaising with the hire car company.
WE will be sure to show Phil this lovely review.
We appreciate your kind words and are grateful for your feedback.
Thanks again,
Fix Auto Mid Cheshire
A great experience
They were incredibly quick with the repairs and kept me updated the whole way throughout it and finished ahead of schedule. The team, especially Steve that I dealt with, are very patient and answered any questions I had.
2 mars 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
We appreciate you taking the time to leave us a 5* review.
We're happy to hear that you were pleased with how quickly the repairs were completed and that you were kept updated throughout the process.
Thanks again,
Fix Auto Mid Cheshire
Amazing service from Steve and Phil
Amazing service from Steve and Phil. My car looks brand new I am so happy thanks so much
20 février 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for leaving us a 5* review.
We appreciate you taking the time to leave this for us.
We're so happy to hear that you feel your car looks brand new.
Thanks again,
Fix Auto Mid Cheshire
Phil and the team were professional and…
Phil and the team were professional and friendly from the start. They carried out the work to a very high standard and kept me informed throughout. I would definitely recommend them to anyone. If in doubt and need a repair, call in and see them.
19 février 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Thank you very much for this 5* review Michael. We appreciate your positive feedback!
We're so glad to hear that our team was professional and friendly, and that you were informed throughout the repair process. Thank you for your recommendation.
Fix Auto Mid Cheshire
Amazing service from start to finish
Amazing service from start to finish, Steve has been incredible providing constant updates and answering my 100 different question, nothing was ever too much trouble.
The car looks better than I could of imagined.
Thanks again 😊
19 février 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for leaving us this 5* review.
We appreciate your amazing feedback!
We're so glad that you received incredible service and constant updates. It's great to hear that the car's appearance exceeded your expectations.
Thanks again for your review!
Fix Auto Mid Cheshire
Excellent services
Excellent services, updated throughout all stages of the repair. Thanks to the team and special thanks to Steve & Phil.
14 février 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Thank you for leaving us a 5* review.
We appreciate you taking the time to share your positive experience! We're happy to hear you received excellent service and were well-informed during the repair process.
Thanks again,
Fix Auto Mid Cheshire
Brilliant service
Brilliant service, great communication and went out of the way to help in every way.
The repair to bodywork was excellent as well.
Definitely recommend.
12 février 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Thank you very much for leaving this 5* review.
We appreciate you recommending our services! We're happy to hear that you had a positive experience and that our team went above and beyond to help.
Thanks again,
Fix Auto Mid Cheshire
6 Stars
6 Stars 🌟
What a Guy , genuine and honest throughout the whole operation with my motor , making the process so simple and stress free.
Always giving me updates every few days and putting my mind at ease.
Very easy to talk to and trust was established very quickly with how honest he was.
Highly recommend Phil , his company and the service they provided.
Thank you for everything Phil it was very appreciated pal.
13 février 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Wow — this absolutely made our day! 🌟
Thank you so much for such an incredible review. Hearing that the whole process felt simple and stress-free is exactly what we aim for, so it means a lot to know we delivered on that for you.
Keeping you updated and making sure you felt confident every step of the way is just how we believe business should be done — open, honest, and straightforward. Trust is everything, and we’re genuinely grateful that you felt that from the start.
Phil will be over the moon reading this! We truly appreciate the recommendation and your kind words about the company and service. It was an absolute pleasure helping you, and you’re always welcome back anytime -hopefully you don't need us as there is no damage t your car/van.
Thanks again for your support — it really does mean the world to us 🙌
Fix Auto Mid Cheshire
Amazing professional service from start…
Amazing professional service from start to finish ⭐⭐⭐⭐⭐
12 février 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Thank you very much your 5* review Sarah.
An absolute pleasure to deal with you throughout the repair.
Thanks again.
Fix Auto Mid Cheshire
Superbly professional
Fix Auto have been, hands down, the best garage I've ever dealt with. Superbly professional and they went over and above in terms of communication and keeping me up to date every step of the way. They gave me great confidence and I wouldn't hesitate to recommend them.
11 février 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
We appreciate your kind words!
We are so glad to hear that you had such a positive experience with our team and that our communication met your expectations.
Thank you for recommending us!
Thanks again for this 5* review.
Fix Auto Mid Cheshire
Another first class job by Fix Auto…
Another first class job by Fix Auto Northwich. Full marks for skill, attention to detail, courtesy and service. I hope I won’t need them again but wouldn’t go anywhere else.
5 février 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
We're happy to hear that you had a positive experience with our service. We appreciate your kind words regarding our team's skill, attention to detail, and courtesy.
Thank you for your recommendation!
Fix Auto Mid Cheshire
Helpful and do a brilliant job
Very easy to arrange - everything
Were more than helpful working within my schedule
Kept me informed on where repairs were up to & even warned me not to drive over as the weather was really bad
Everyone was friendly and helpful
Best repair company I’ve been to and work was done to a very high standard
Great team
B
26 janvier 2026
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for leaving this 5* review Debbie.
We appreciate you taking the time to share your positive experience. We're happy to hear that we were able to accommodate your schedule and keep you informed throughout the repair process. It's great to know you found our team helpful and the repair work to a high standard.
It really was an absolute pleasure to deal with you throughout the process. You certainly put a smile on many faces here!
Thanks again.
Fix Auto Mid Cheshire
Incredible experience
Wow is all I can say.My experience dealing with Fix Auto UK has been incredible. The communication from day one to collecting my car has been brilliant. I have been kept up to speed every step of the way.Today I returned my hire car and Steve arrived with my shiny car. It was absolutely immaculate and looked like it had just been driven off the production line. I cannot fault a single thing in the whole experience of dealing with this company. I would highly recommend them.
9 janvier 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Thank you for your wonderful 5* review Jo.
We're happy to hear that your experience was incredible! It's wonderful to know that our communication and service met your expectations, and that you were pleased with the result.
Thank you for recommending us!
Fix Auto Mid Cheshire
Fantastic personal service with regular…
Fantastic personal service with regular updates on progress. Highly recommend this local service - although I hope I never need them again😂
9 janvier 2026
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Thank you very much for your 5* review Chris.
We're very happy to hear that you received fantastic, personal service and regular updates. We appreciate your recommendation.
It was an absolute pleasure to deal with you throughout the repair process.
Thanks again,
Fix Auto Mid Cheshire
Cant recommend the workers (phil and…
Cant recommend the workers (phil and steve) enough. They kept me updated with every step during my car process and repairs. Never met more friendly and professional people. They are a credit to the company and have made this process smooth sailing. Thanks so much!
19 décembre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
We appreciate your fantastic feedback!
We're happy to hear that you found our team members friendly and professional, and that they kept you informed throughout the repair process. We're glad we made the experience smooth for you.
Thanks again,
Fix Auto Mid Cheshire
If I could give 10 stars I would!
⭐⭐⭐⭐⭐ ⭐️⭐️⭐️⭐️
Efficient, trustworthy and excellent communication throughout. I was kept fully updated exactly when they said they would update me, which really helped build confidence. They managed my expectations clearly around timescales for the repair and everything happened as explained.
I have never needed to have my car repaired following an accident before, so I was quite nervous about the whole process, but the team at Fix Auto UK - Mid Cheshire reassured me every step of the way. A very professional and supportive service I would recommend them without hesitation.
19 décembre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Mid Cheshire
Thank you so much for leaving us a 5star review.
We're very happy to hear that you had a positive experience with our service. It's great to know that our communication and clear explanations helped ease your concerns during your car repair. Thank you for recommending us!
Thanks again,
Fix Auto Mid Cheshire
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