Fix Auto UK - Fix Auto Mid Devon Avis 424

Preferred garage of my insurance company. They collected, repaired and returned my car following an accident. Excellent customer service - I was kept regularly updated with progress. Having never used them before now I would happily use them again and recommend. Thank you.

Constant communication from company was excellant. Car repair is perfect.

Fabulous service from beginning to the end and regular updates throughout. Thank you so much.

We are pleased with the quality of the work to our vehicle and the repair is excellent. The car was collected and 10 days or so later, delivered to our door, valeted inside and out. The staff were friendly and helpful and we have no hesitation in recommending Fix Auto Mid Devon for vehicle repairs.

From start to finish I was treated in a very friendly and professional way. Being allowed to have a hire car was a bonus for me and the cost was minimal, which makes a change from other businesses I have dealt with. The repair to my car was excellent.

Very good service with them from picking up to delivering the car and the work dun was excellent

I am delighted with the quality of the work to my vehicle and the repair is
immaculate. All undertaken in under a week and the car delivered to my door. I found the staff friendly and helpful and have no hesitation in recommending Fix Auto Mid Devon for vehicle repairs.

At a not great time, due to the damage to my car, Fix Auto looked after me really well.
When they had received the go ahead from my insurance company they ordered the parts and liaised with me over collection and supply of a courtesay can. I was kept up to date regarding the progress and able to agree a time and date for the return of my car.

Fix Auto was the company chosen by my insurance company to replace a damaged rear window on my motorhome. Once the replacement was sourced,the repair was quick. Updates were excellent. The overall service was great and the vehicle was delivered back to my home was massive help.

Excellent service from Start to finish. I had a courtesy car. They kept me up to date with what would happen. My car was fixed quickly and brought back to my house within 10 days

Couldn't have wished for better service, good communication, very quickly sorted my car, made a perfect job..

Good communication, nice courtesy car, polite staff, good repair work. Of course now need to wait to find out how much they quoted to insurance, they would not tell me. I know already how much this repair would have cost if I had done it privately, so any big difference would change my review to terrible. The problem with authorised repairers is that usually they charge more than they would in independent work, and of course insurance passes this on to customers. Overall though up to now a very good service

The service was exceptional from start to finish. They picked up my car and left a courtesy car for me and returned my car when the job was complete. They kept me updated throughout the process and made a stressful situation a lot easier.

Having been in an incident that was not my fault, Fix Auto Mid Devon were the garage the insurance company used for my repairs.
They have been outstanding. Repairs were assessed quickly and communication concerning what was required and booking in was excellent.
The car was expected to be off road for a couple weeks but the repairs were done in a week, the work carried out looks to be of an excellent standard and I can’t tell an incident had even occurred.
The arrangements to have my vehicle collected and returned to me were very easy to sort and I don’t think there’s anything that could have been done to improve the service as it was perfect. People I spoke to on the phone and in person were very friendly and couldn’t have helped more.

Fix Auto carried out repairs to my black alloy wheels. I had damaged them quite badly but this was no problem for the team at Fix Auto.

No surprises, no fuss, great comms and completed when they said it would be. I dropped the car off with them and they dropped it back to me.

I would thoroughly recommend them to anyone.

Lack of promised communication. Had to wait for over a week for first communication after collecting my car. But that was at the point it was nearly finished. Not after assessing what needed to be done. Was expecting a list of what had been done to the car with the receipt for the excess I had paid. But there was no further information attached, other than the receipt. Also a couple of new scratches on panel next to the one repaired. Car was supposed to be valeted inside and out. Was never touched inside. Outside could have been cleaned better.

Friendly but professional service. I was rather shaken up after the accident which to be honest was my fault but they were so understanding and kind. At each stage of the repair I got an update.

From first contact to delivery of my car after the repair the service I received from FixAuto was superb. I recieved updates and progress reports through the repair process, great communication and friendly efficient service from everyone I came into contact with. My car was returned spotlessly clean and topped up with fuel too. Just amazing ' extra mile' service all the way. Thanks to Linda Innes, Dan, Andrew and the rest of the team.

Clear procedures, good communication

The people at fix auto were so helpful and kind. I had someone back into my car and the people here were wonderful throughout the whole process. They let me know very quickly how much it might be, they got the work done in the exact time they said and even let me pick it up late as I was on holiday. They made sure everything was ok with the car, the fix is perfect and they did it for under the quoted price. They were so kind and kept me informed the whole time, as a young woman going to get your car fixed can be intimidating but the people at fix auto were so helpful and reassuring.