⁹Insurance job thanks to the myopic driver who reversed into my rear passenger door. My insurers got on to Fix Auto the same day and they rang me that afternoon and arranged an assessment.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU Penzance, Cornwall, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I contacted the Penzance branch local to me, took the car in to show them the damage and received a quote from Mark the next morning, as promised. My car was booked in promptly after I accepted... Voir plus
L'entreprise a répondu
Communication from Joel was exceptional from the day it was booked I until the day it was completed. He kept me informed of what was happening as the car needed to attend the main dealer. This was b... Voir plus
L'entreprise a répondu
Arranged through my insurance company. Fast efficient and excellent communication throughout the repair. Had extra work done in addition to the insurance job which was twice the price of other loc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Garage automobile
- Prestataire de transport automobile privé
À propos de Fix Auto UK - Fix Auto Penzance
Écrit par l'entreprise
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Écrit par l'entreprise
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Coordonnées de contact
Unit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU, Penzance, Cornwall, Royaume-Uni
- 01736 741004
4,9
Excellent
415 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Superb service!
Great communication from the initial phone call until completion of work.
My car was hit by another and the staff were very reassuring, put my mind at rest and kept me up to date with the work involved
The car looked fantastic when finished!
13 octobre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Penzance
FIONA ,
We're so glad our team provided reassuring communication and kept you updated after your car was hit. It's wonderful to hear your car looked fantastic!
Joel Cameron, Fix Auto UK
Would recommend. Staff were helpful,polite and…
Staff were helpful,polite and informative, my car looked amazing when I picked it up,no sign of the damage from the crash.
I have used them before a long time ago and the results were amazing then,would definitely use them again.
20 octobre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Penzance
Trudy Adams,
We appreciate your kind words! It's great to know our staff was helpful and that you were pleased with the repair to your car. We're delighted you would use us again.
Fix Auto Pz
Excellent service all the way through…
Excellent service all the way through thank you
17 octobre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Penzance
GAVIN JAMES MARTIN,
We are so glad to hear you received excellent service throughout your experience with us. Thank you for your positive feedback!
Fix Auto Pz
Used Fix Auto Penzance for a repair.
Used Fix Auto Penzance for a repair.
Very professional, friendly and sorted it all out without any hassle.
Thank you very much.
17 octobre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Penzance
K Hatton,
We're happy to hear that your repair experience with us was professional and friendly. We appreciate you taking the time to share your positive feedback!
Fix Auto Pz
Excellent work on my Q3
Very professional company that completed an insurance repair on my Audi Q3. I found the staff very friendly and their work is excellent. You would not know it had be touched, first class in my book, would highly recommend.
8 octobre 2025
Réponse de Fix Auto UK - Fix Auto Penzance
Jamie Pilcher,
We appreciate you taking the time to leave us such a fantastic review! We're happy to hear that you were pleased with our team's friendly service and the quality of the repair work. Thank you for the recommendation!
Fix Auto Pz
Only repaired what was listed in the photographs
Only repaired one wheel arch despite both arches being damaged following the accident, only reason given was that only one arch was shown in the photos.
I trusted them to make a professional repair of both the seen and unseen damage, why didn’t the workshop contact me or the insurance company to discuss? I’m now left wondering what else has been overlooked because it “wasn’t in the photographs” is there damage under or tucked away on my vehicle that has just been left?
I’ve had to contact my insurance company, make a complaint and rearrange what should have been done in the first place.
26 septembre 2025
Réponse de Fix Auto UK - Fix Auto Penzance
Thank you for taking the time to leave us a review.
We apologise that both wheel arch mouldings were not repaired under your claim. Unfortunately, the description given to us by your insurance company did not include the both arches. Nor did it mention that you had decided to glue the damage arch back on yourself.
Had we been given this additional detail we would have included this in the quote given to your insurance company for approval.
As discussed when you collected your vehicle, all you need to do is contact your insurance company, make them aware of the issue and they will re-instruct us so we can submit to their engineers.
We can assure you no other damage relating to what was reported to us has been missed and we offer a lifetime guarantee on all our work.
Sometimes working off images is not always the best method and that is why we asked all customers to bring their vehicle in for a physical inspection. We appreciate this is not always convenient.
We are currently waiting for an updated damage description from your insurance company and we will make this priority as soon as it has been received.
Great job done better than new
Great job done better than new, perfect workmanship.
Thoroughly recommend .
5 septembre 2025
Réponse de Fix Auto UK - Fix Auto Penzance
Mark Teeder,
We're happy to hear that you're pleased with our work and the quality we provided! Thank you for your recommendation; we appreciate it.
Fix Auto Pz
Réponse de Fix Auto UK - Fix Auto Penzance
Rachel ,
We're happy to hear that your repair was stress-free, and you were pleased with our team's work. Thank you for your feedback!
Fix Auto Pz
Réponse de Fix Auto UK - Fix Auto Penzance
Warren Scott,
We're so happy to hear you found our service convenient and our team polite. Thank you for the positive feedback on our work!
Fix Auto Pz
Réponse de Fix Auto UK - Fix Auto Penzance
Mr Joseph Mason,
We appreciate you taking the time to leave us a five-star review; we are so glad you were happy with our excellent service and work.
Fix Auto Pz
Very friendly.and professional and did…
Very friendly.and professional and did and excellent job on repairing my car. Would highly recommend
27 août 2025
Réponse de Fix Auto UK - Fix Auto Penzance
Customer,
We're happy to hear that you had a positive experience with our team! We appreciate your recommendation and are glad we could repair your car to your satisfaction.
Fix Auto Pz
Fantastic work
Polite , helpful , professional.
The repair carried out was fantastic and our car was gleaming inside and out when we collected it. Thank you Fix Auto Penzance.
22 août 2025
Réponse de Fix Auto UK - Fix Auto Penzance
L,
We're happy to hear that you found our team helpful and professional. It's great to know the repair was fantastic and your car was gleaming. Thank you for your positive feedback!
Fix Auto Pz
Really great service
Really great service
Couldnt have asked for more. Car looks great, staff were polite and helpful. We used the Penzance team and couldnt reccomend enough
14 août 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Penzance
Claire Southern,
We appreciate your positive feedback! We're happy to hear that our Penzance team provided great service and that you are pleased with the result. Thank you!
Fix Auto Pz
Our car was damaged when we were away…
Our car was damaged when we were away from the car the other person accepted liability and we were instructed by solicitors to take our car to Fix Auto Penzance - they were excellent in every way and offered a reliable and speedy service I would definitely recommend them
6 août 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Penzance
elaine gilling,
We're happy to hear that your experience with us was excellent. We appreciate your recommendation and are glad we could offer a reliable and speedy service after your car was damaged. Thank you!
Fix Auto Pz
Good communication,efficient high…
Good communication,efficient high standards of repair
30 juillet 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Penzance
Wendy ,
We're happy to hear that you were pleased with our efficient communication and high standards of repair. Thank you for your positive feedback!
Fix Auto Pz
Réponse de Fix Auto UK - Fix Auto Penzance
Ant,
We appreciate you recommending our service and are so glad that you had a great experience. Thanks for the 5-star review!
Fix Auto Pz
Vehicle repair
Excellent service and communication from beginning to end. First class customer service and first class repair to our vehicle.
14 juillet 2025
Réponse de Fix Auto UK - Fix Auto Penzance
Amanda Norona,
We appreciate you taking the time to leave us this fantastic review! We're so glad to hear you received excellent service and a first-class repair to your vehicle.
Fix Auto Pz
Did the job quickly
27 juin 2025
Réponse de Fix Auto UK - Fix Auto Penzance
richard hosking,
We are happy our service met your needs with speed. Thanks for the positive feedback!
Fix Auto Pz
People Friendly Company Excellent Work & service
They were excellent in every way that you could ask. (My car was damaged when I was out of it and the person responsible accepted liability.)
As an old person trying to navigate through the system of Insurance claim, car hire etc, I was understandably stressed. They cared for me & my treasured car by going the extra mile for me in every single aspect and getting the work done at an impressive speed.
They are all great people at the Penzance Branch. The quality of the repair was superb.
Linda Crouch
17 juin 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Penzance
Linda Crouch,
We're happy to hear that our team provided excellent care during a stressful time. It's great to know we could support you with your insurance claim and car hire, ensuring your car's repair was completed swiftly and to a high standard. Thank you for your positive feedback.
Fix Auto Pz
Fix auto Penzance did a superb job with…
Fix auto Penzance did a superb job with my VW van recently when I had some front end damage.very efficient.
11 juin 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Penzance
jack hawkins,
We're happy to hear that you had a positive experience with your VW van repair. We appreciate your feedback regarding our efficient service. Thank you!
Fix Auto Pz
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.