Fix Auto UK - Fix Auto Penzance Avis 385

TrustScore 5 sur 5

4,9

Unit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU Penzance, Cornwall, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

These guys were really really helpful. They managed to make the price so the insurance didn’t write off my car, they came to collect my car from home and had it fixed and sorted in super quick time w... Voir plus

Noté 5 sur 5 étoiles

My husbands car has recently been repaired by our local fix auto in Crowlas. We were kept informed of procedure from start to finish as it was an insurance claim. Very pleased with the service & repai... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have to say a massive thank you to the guys at Fix Auto Penzance. My car went in with two parts of my vehicle needing repairs and it’s been returned looking like it’s straight out of the Mazda sho... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The company had my car for more than a week for what I perceived as a relatively minor repair. Plus I asked them to quote for a new wing mirror that wasn’t included in the job. They quoted me £800. Ho... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Atelier de réparation automobile
  2. Atelier de carrosserie automobile
  3. Service de débosselage automobile
  4. Garage automobile
  5. Prestataire de transport automobile privé

Écrit par l'entreprise

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Écrit par l'entreprise

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Coordonnées de contact

  • Unit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU, Penzance, Cornwall, Royaume-Uni

  • 01736 741004

4,9

Excellent

TrustScore 5 sur 5

385 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service, Jordan was super helpful. Didn’t have to wait around at drop or pick up and my car came back to me fixed and immaculately clean. Very happy

23 avril 2025
Avis spontané
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

Thank you for your kind words. We're thrilled to hear you had a positive experience and that Jordan was so helpful. We strive to provide excellent service and are delighted that you were happy with the repair and the cleanliness of your car.

Noté 5 sur 5 étoiles

Friendly service and outstanding…

Friendly service and outstanding repair. Needed a little extra time due to parts shortage, but I was kept informed on progress. Happy to recommend Fix Auto Penzance.

10 avril 2025
Avis spontané
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

Thank you for your kind review. We appreciate you taking the time to share your positive experience. We're glad you found our service friendly and that the repairs were completed to your satisfaction. We understand that parts shortages can be frustrating, and we appreciate your understanding regarding the delay.

Noté 5 sur 5 étoiles

Fantastic work and staff

I had fantastic service from Fix Auto Penzance. Jordan was so helpful and patient as I couldn’t decide on the colour to have my alloys done in. Stuart was also very helpful and helped with the final decision. They were done so perfectly and my car looks so nice. Thank you!
Such lovely staff there too, everyone was so friendly and helpful.

17 avril 2025
Avis spontané
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

Thank you for your kind review. We are delighted to hear that you had a positive experience with us. We are proud of our team's commitment to providing excellent customer service and we are glad that you found our staff to be helpful and friendly. We appreciate your kind words and we look forward to serving you again in the future.

Noté 5 sur 5 étoiles

First Class

First Class - Fix Auto Penzance. Friendly, reliable and great value for money. My family used them on two occasions to repair our Ford Ranger which had front end damage and again another repair to the rear tail lift.
They were just great and had the benefit of a courtesy car both visits. If you need bodyshop repair these guys are the ones to use.....You wont be disappointed!

17 avril 2025
Avis spontané
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

Thank you for your kind words. We are thrilled to hear that you had such a positive experience with our team. We appreciate you taking the time to share your feedback and we're glad to hear that you found our service to be friendly, reliable, and great value for money. We're also happy to hear that you were able to take advantage of our courtesy car service. We strive to provide our customers with the best possible service and we are delighted that you were satisfied with the repairs.

Noté 4 sur 5 étoiles

Great service thank you Jordan you made…

Great service thank you Jordan you made my Tuesday 😂

15 avril 2025
Avis spontané
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

We're so glad you had a great experience! We appreciate your kind words about Jordan. We're always striving to provide excellent customer service.

Noté 5 sur 5 étoiles

Amazing service and staff

I honestly can't recommend Fix Auto highly enough! What a genuinely lovely team, so kind, professional, and dedicated. Not only did they go above and beyond with the repairs (even fixing an extra issue I hadn’t noticed, completely free of charge!), but they also gave me a lift home when I dropped off my car and offered to pick me back up once she would be ready. Truly amazing service with such a human touch. Thank you so much!!! It is my first car, and I will make sure to come back to you should it have any more issues!

11 avril 2025
Avis spontané
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

We are so pleased to hear about your positive experience with our team. It sounds like they truly went above and beyond to ensure your satisfaction. We are proud to have such dedicated and caring staff who strive to provide exceptional service.

We appreciate you choosing us for your first car repairs and are thrilled that you are happy with the results. We look forward to assisting you with any future needs.

Noté 5 sur 5 étoiles

A very positive experience..great…

A very positive experience..great communication both over the phone and face to face.
The cosmetic work on the car was completed very quickly to a very high standard.
The car was then cleaned inside and out to an equal level of quality which was not expected but a great bonus to me.
I arranged to have the vehicle picked up and driven back which saved me having a hire car and this process too was impeccable.
I shall definitely be using Fix Auto again as this kind of service is hard to come by in recent times.
Thank you so much for your help and expertise.

26 mars 2025
Avis spontané
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that you were happy with the service you received, including the excellent communication, high-quality cosmetic work, and the unexpected but welcome cleaning. We strive to provide exceptional customer service and are delighted that you found our team to be helpful and efficient. We appreciate your kind words about our pick-up and delivery service, and we're glad that it saved you the hassle of a rental car. We look forward to assisting you with any future needs.

Noté 5 sur 5 étoiles

Fast and efficient service from the…

Fast and efficient service from the team. Communication was good, with texts and calls. Repair looks as good as new.

27 mars 2025
Avis spontané
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

Thank you for your kind words! We're so glad to hear that you were happy with our service. We appreciate your feedback and are pleased you were satisfied with the repair work.

Noté 5 sur 5 étoiles

Used Fix Auto PZ many times in the…

Used Fix Auto PZ many times in the past.
Easy to get a quote and a book in date for the repair.
Excelent workmanship, repair quality.

14 mars 2025
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

Thank you for your kind review. We appreciate your continued business and are glad to hear that you have consistently had positive experiences with our services. We strive to provide our customers with a seamless and high-quality repair experience, and we are pleased that we have met your expectations.

Noté 5 sur 5 étoiles

Really positive.

Really positive.
Excellent service and follow up.

1 mars 2025
Avis spontané
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

Thank you for your kind words and 5-star rating! We're so glad to hear you were happy with the service and follow-up. We appreciate your feedback and will share it with the team.

Noté 5 sur 5 étoiles

They made it so easy from collecting my…

They made it so easy from collecting my car from home, fixing it making sure it was done to a high standard. Cleaned the car and returned the car to my home.
Very pleased.

11 mars 2025
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you were satisfied with our service, from the convenient pick-up and drop-off to the quality of the repairs. We strive to provide our customers with the best possible experience, and your feedback motivates us to continue doing so.

Noté 5 sur 5 étoiles

Great communication and friendly…

Great communication and friendly service. Repairs were undertaken to my vehicle following a collision and I was kept well informed and updated on progress. Quick service and my car looks fantastic, it was returned clean and shiny, looking like new. Thank you so much.

17 mars 2025
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

Thank you for your kind review. We're delighted to hear that you were happy with the communication, service, and repair work. We appreciate your feedback and will share it with our team. We're glad that your car looks fantastic and was returned clean and shiny. We look forward to serving you again in the future.

Noté 5 sur 5 étoiles

They were very helpful to book my car…

They were very helpful to book my car in, and also when we had to rearrange everything for another date.

12 mars 2025
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

We appreciate your kind words. We strive to provide excellent customer service and are glad to hear that you found our team helpful in booking your car and accommodating your schedule change.

Noté 5 sur 5 étoiles

A good place to get your car bodywork done

On taking my car in to Fix Auto for bodywork repair, I went to the reception area where I was politely welcomed, told when the work on my car would be completed by and then given the necessary forms to sign for the loan car and to agree to the repair work.
I was given an automatic car to use, as agreed and was quickly on my way.
Three days later I had a call to let me know that the work was completed and my car was ready to collect.
The repair is excellent and the car was valleted throughout.
I would happily recommend Fix Auto to anyone.

6 mars 2025
Avis spontané
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

We appreciate your kind words and are thrilled to hear about your positive experience with our services. It's wonderful to know that you were well taken care of from the moment you arrived, and that you were happy with the quality of the repair work and the valet service. We strive to provide excellent customer service and are delighted that we met your expectations.

Noté 5 sur 5 étoiles

I can’t recommend Fix Auto Penzance…

I can’t recommend Fix Auto Penzance highly enough! From start to finish, the service was impeccable. The team was professional, friendly, and clearly very knowledgeable. They kept me informed throughout the entire repair process, which made everything stress-free and seamless.

The quality of the work was outstanding—my car looks as good as new, and the attention to detail was second to none. They even went the extra mile by cleaning and polishing my car before returning it, which was a lovely touch!

The customer service was top-notch. Every staff member I interacted with was courteous and went out of their way to ensure I was happy. They handled all the paperwork with my insurer quickly and efficiently, saving me a lot of time and hassle.

If you’re looking for a reliable and trustworthy auto repair service, look no further than Fix Auto. They truly exceeded my expectations. A massive thank you to the entire team!

9 janvier 2025
Avis spontané
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

We're thrilled to hear about your exceptional experience at our location! It's wonderful to know that our team's professionalism, friendliness, and expertise made the repair process stress-free for you. We truly appreciate you taking the time to share such positive feedback regarding the quality of the work and the attention to detail shown. We strive to provide the best possible service, and your comments are a testament to our team's dedication.

We're particularly delighted that you noticed the extra effort made in cleaning and polishing your car. Small touches like that are important to us, and it's rewarding to know they were appreciated. Your kind words about our customer service and efficient handling of insurance paperwork mean a great deal. We value your business and are so glad we could exceed your expectations. Thank you again for your incredible review!

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish, they collected my car from home, kept me updated throughout the process, dealt with my insurance and returned in pristine condition many thanks to all concerned!

13 décembre 2024
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

Thank you for your kind words and 5-star rating. We're delighted to hear that you were happy with our service and that your car was returned in pristine condition. We appreciate your feedback.

Noté 5 sur 5 étoiles

car repair

I’ve just had my car repaired at fix auto penance due to an accident and I would just like to say what a fantastic service I got. They collected my car and delivered it back repaired fully valeted and washed.

17 décembre 2024
Avis spontané
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

We're delighted to hear you had such a positive experience with our service. We appreciate your kind words and will share your feedback with our team.

Noté 5 sur 5 étoiles

A smooth experience

After I contacted my car insurers Fix Auto rang me promptly and collected the car within the hour. Hand over of the car was reassuringly efficient and the staff were very professional.
I was kept updated about progress of the repair and the car was delivered back.
The repair is impressive, and the car was valeted. It looks as good as new.

25 novembre 2024
Avis spontané
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

Thank you for your kind words. We're delighted to hear you had such a positive experience. We appreciate your feedback and will share it with the team.

Noté 5 sur 5 étoiles

Repair was done quickly it was lovely…

Repair was done quickly it was lovely to have my van back and was looking good again I think th job was a good one 👍

13 décembre 2024
Logo de Fix Auto UK - Fix Auto Penzance

Réponse de Fix Auto UK - Fix Auto Penzance

We're so glad to hear that you were happy with the repair and that your van is looking good again. We appreciate your positive feedback and are happy to hear you had a good experience.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus