Due to the accident my car had to be repaired. Insurance company pointed Fix Auto as approved repair centre. Staff from Fix auto contacted me organised pick up the car and kept me informed on repair p... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Due to the accident my car had to be repaired. Insurance company pointed Fix Auto as approved repair centre. Staff from Fix auto contacted me organised pick up the car and kept me informed on repair p... Voir plus
L'entreprise a répondu
Excellent service, kept me informed throughout my repair. Car came back to me good as new and the staff are all friendly and helpful. Totally recommend.
After having a non fault accident I was nervous about having to deal with my car repair however from the minute Fix Auto Rochester took my car the whole process has been quick, seamless and stress fre... Voir plus
L'entreprise a répondu
The work was quick and well done. Would have given 5 stars but only gave 4 because my preference for a replacement vehicle was automatic, but was only given a manual. However I'm very pleased with... Voir plus
L'entreprise a répondu
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Écrit par l'entreprise

Main Road, Chattenden, ME3 8LL, Rochester, Kent, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Highly recommend this company for repairs. Professional from the start with booking in estimate for bodywork repairs. Car pick up,they kept me informed throughout the whole process. When the car was delivered back to me the car was like new again.

Réponse de Fix Auto UK - Fix Auto Rochester
Had my VW repaired by Fix Auto a local company who cared. Did a great job but I had to go back because the parking censors were not working.The guys were great , fixed it there and then (three men 1.5hrs) nothing to much trouble, would recommend without hesitation.

Réponse de Fix Auto UK - Fix Auto Rochester
Excellent service, always kept me updated with progress and went over and beyond.
Highly recommend this garage, if you can get your car in here, you’ve done well and your car will be looked after!

Réponse de Fix Auto UK - Fix Auto Rochester
Friendly staff. Picked up car from home and provided a courtesy car. Repairs done quicker than expected and car valeted for no extra cost. What's not to like.

Réponse de Fix Auto UK - Fix Auto Rochester
My car came back to me like it was when I purchased it new. Thank you

Réponse de Fix Auto UK - Fix Auto Rochester
Great service.
Staff very professional.
Faultless caring service.overwhelmed.
Thankyou.

Réponse de Fix Auto UK - Fix Auto Rochester
Im very pleased with thire work. The work done on time .

Réponse de Fix Auto UK - Fix Auto Rochester
I was kept informed daily.
The parts were ordered before the car was called in.
I would have had the car back within 2 weeks. But we had to wait a week for a damaged replacement part to arrive in the country. The staff were very courteous and professional.

Réponse de Fix Auto UK - Fix Auto Rochester
Done an existent repair on my vehicle kept me well informed along the process as well

Réponse de Fix Auto UK - Fix Auto Rochester
Very quick response, was contacted within 20 minutes of calling my insurance company after an accident. Timely repairs and accomodated collecting the car from the car rental place (Had a choice for home collection or rental). Speedy, friendly service where nothing was any problem. The car repair has been done to a very high standard and am pleased with the result

Réponse de Fix Auto UK - Fix Auto Rochester
I very rarely give a Company an Excellent rating but my experience with FixRochester bucks the trend. Excellent in all respects - office staff, updating information, drivers - all superb.

Réponse de Fix Auto UK - Fix Auto Rochester
Accommodated my availability at receiving and returning my car and delivered an excellent job

Réponse de Fix Auto UK - Fix Auto Rochester
Love my car and was heartbroken when I was involved in a small crash. Fix Auto was my insurers repair company. I took my car in to be assessed for repair and Ollie went over the crash area in great detail even picking out something I had missed. I was kept informed by text as to what stage the repair was at. Collection and delivery was carried out with care and attention. You cannot tell where the repairs have been made. Looks like new, so pleased.

Réponse de Fix Auto UK - Fix Auto Rochester

Réponse de Fix Auto UK - Fix Auto Rochester
The communication regarding the progression of the car repair was exceptional. From collection to drop off very well organised.
The car looks amazing the repairs and colour match outstanding. And a lovely clean car on return.

Réponse de Fix Auto UK - Fix Auto Rochester
Friendly and helpful. Kept me up to date with what was going on. Car now as good as new. Parking is a bit difficult as they are so popular

Réponse de Fix Auto UK - Fix Auto Rochester
Excellent customer service on site, and an immaculate repair on my car.

Réponse de Fix Auto UK - Fix Auto Rochester
I thought the service was first class from communication to the repair of my car ,I found the whole experience easy and straightforward. All people involved with the process from contacting me and repairing car was top rate .

Réponse de Fix Auto UK - Fix Auto Rochester
The team were very helpful and responsive, professional and approachable during a stressful time after my car was involved in an accident. Would highly recommend their services!

Réponse de Fix Auto UK - Fix Auto Rochester
Constant updates and regular phone calls confirming I was happy and asking if I needed to ask any questions.

Réponse de Fix Auto UK - Fix Auto Rochester
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.