Fix Auto UK - Fix Auto Sandhurst Avis 204

TrustScore 5 sur 5

4,8

10a Vulcan Way, GU47 9BD Sandhurst, Berkshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m pleased to say that it was the best service I ever had, organization also from logistical point of view. Staff and customer service on a high level, great communication and informing me on every s... Voir plus

Noté 5 sur 5 étoiles

I was provided with thorough details of the work required and the procurement of items that could cause a possible delay to the forecast completion date. Luckily this did not occur and my car was... Voir plus

Noté 5 sur 5 étoiles

I had some repair work done on my car after a small frontal bump and I have to say the service was excellent. The staff were friendly and knowledgeable, a loan car was provided throughout the repair,... Voir plus

Noté 4 sur 5 étoiles

Once I made contact the service was excellent. Collection and delivery to home. Spoke with damage assessor for information on how the damage would be fixed. Communication from all staff was great. It... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Atelier de réparation automobile
  2. Atelier de carrosserie automobile
  3. Service de débosselage automobile
  4. Garage automobile
  5. Prestataire de transport automobile privé

Écrit par l'entreprise

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Écrit par l'entreprise

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Coordonnées de contact

  • 10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, Royaume-Uni

  • 01252 861153

4,8

Excellent

TrustScore 5 sur 5

204 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Happy …

I think the service is great as my car repair was done in a timely manner. Timing of repair was good, I would highly recommend, staff are helpful and friendly, nothing too much trouble.

1 juillet 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Afternoon James
We're happy to hear that your vehicle repairs was completed promptly. We appreciate your recommendation and are glad our helpful and friendly staff made your experience positive.
Many Thanks
Fix Auto Sandhurst

Noté 5 sur 5 étoiles

Good service great communication and…

Good service great communication and quality of work was top notch.

3 juillet 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Mike
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with our communication and service.
Many Thanks
Nina

Noté 5 sur 5 étoiles

Customer care

27 juin 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Khezr
Thank you for the 5 star review. We aim to provide a professional service and focus on customer care.
Many Thanks
Nina

Noté 5 sur 5 étoiles

Couldnt have been smoother

Couldnt have been smoother, or a better finish.

Penny was exceptional - attentive, caring, and really understood my priorities! She deserves a pay rise

4 juillet 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Stirling
We're happy to hear that your experience was so seamless and satisfying! We appreciate your kind words about the attentive and caring service you received, and we value your feedback.
Many Thanks
Nina

Noté 4 sur 5 étoiles

Had vehicle repaired post accident…

Had vehicle repaired post accident through a TP insurer, swift, and car is as good as new. Would have liked to have been updated on progress at least once though as a courtesy.

24 juin 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Morning Leanne
We're happy to hear that your vehicle is as good as new following the accident repair. We appreciate your feedback and will aim to improve our communication.
Many Thanks
Nina

Noté 5 sur 5 étoiles

Excellency.

Excellent service and workmanship.

23 juin 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Evening Janie
We appreciate you taking the time to leave us this fantastic review! We are so glad to hear you were happy with our service and work.
Many Thanks
Nina

Noté 4 sur 5 étoiles

Feedback

The customer service by (Penny?) Was great. Helpful and reliable. Quick communication once i chose their services.
My car stayed longer than expected but I had good comms and a swift return when it was ready.
The finished jobs looks great, good as new.

24 juin 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Vikki
We appreciate your positive feedback and are happy to hear that you found our service helpful and reliable. We are glad you were pleased with the communication and the quality of the work.
Many Thanks
Nina

Noté 5 sur 5 étoiles

great service..

great service..
good job

18 juin 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Mr Chapp
We appreciate you taking the time to leave us a 5-star review; we are so glad you were happy with our service.
Many Thanks
Nina

Noté 5 sur 5 étoiles

Fix Auto UK were very helpful and the…

Fix Auto UK were very helpful and the repairs to my car were faultless

6 juin 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Morning Dianne
We're happy to hear that our services were helpful, and we appreciate your positive feedback regarding the repairs to your car.
Many Thanks
Nina

Noté 5 sur 5 étoiles

Belated review from Jan 2024

re: Fix Auto Sandhurst

Firstly not great that this is a belated review, but I thought I had submitted one shortly after, but clearly not. Noticed when I was not able to find it when I passed the business name to somebody looking for recommendations.

My car was in for an Admiral insurance repair back in Jan 2024. The team were very busy at the time, but they very kindly squeezed me in, which I greatly appreciated. I saw the fantastic reviews on here, and they were the obvious choice.

The car was repaired as quickly as parts could be sourced. The suspension, tracking and wheel repairs were faultless. The body work was well done, and despite some further paint polishing of the bonnet being required (on my request after looking at the car under better light), the team were happy to work with me on this.

The car when I picked it up was cleaned and valeted.

While the car was in for repair the team were super helpful and kept me up to date. They were highly knowledgeable, friendly and clearly take pride in their work. There was a minor issue when I was told the car would be ready the next day (Friday), but I was then told Tuesday instead 24hrs later. However, for me the key was that the car was returned fully repaired. I guess the one benefit of this review being late (apologies again), as I can say the work has stood the test of time, which adds weight to what I have said.

7 juin 2024
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Afternoon David
We appreciate you taking the time to share your experience. We're happy to hear that we could accommodate you despite our busy schedule and that you were pleased with the repairs. We are glad our team was helpful and communicative. We value your feedback regarding the delay and the additional polishing, and we're pleased we could resolve it to your satisfaction.
Many Thanks
Nina

Noté 5 sur 5 étoiles

I recently had my car repaired at Fix…

I recently had my car repaired at Fix Auto Sandhurst following a non-fault accident, and I couldn’t be more impressed with the service I received. The entire team was extremely professional, and the quality of the repair work was outstanding — my car was restored to a very high standard.

A special thank you to James, the manager, for overseeing such a smooth and thorough repair process, and to Penny at reception, whose support and communication throughout were exceptional. They both made a complicated situation so much easier to handle.

Highly recommended for anyone needing reliable and high-quality vehicle repairs!

2 juin 2025
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Kiran
Thank you for the lovely review. We're happy to hear that you were so impressed with the service and the repair work and Penny and James were able to support you during a complicated situation. We appreciate your recommendation.
Many Thanks
Nina

Noté 5 sur 5 étoiles

Top notch

Great communication and quality of work. Penny, Will and Simon all deserve a mention. 10/10

23 mai 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Morning Charles
Thank you for your kind words and for taking the time to share your positive experience. We are delighted to hear that you were happy with the service you received. The team strive to provide excellent customer service, and your feedback reinforces our commitment to excellence.
Many Thanks
Nina

Noté 5 sur 5 étoiles

Car was fixed in timely manner and came…

Car was fixed in timely manner and came back looking all shiny and new . Staff were polite and friendly the service was very efficient.

13 mai 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Morning Mrs McGinn
Thank you for your kind words and 5-star rating! We're delighted to hear you were happy with the service and the quality of the repair. We strive to provide our customers with the best possible experience and we're glad you found our staff friendly and helpful.
Many Thanks
Nina

Noté 5 sur 5 étoiles

Everything worked smoothly

Very good experience, undertaken via insurance claim. Contacted within timeframes, kept up to date, and service matched or exceeded everything we discussed. Would be happy to work with them again (although would prefer not to have any more car damage!)

9 mai 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Morning Christopher
Thank you for your kind words. We appreciate you taking the time to share your positive experience. We strive to provide excellent customer service and keep our clients informed throughout the repair process. We're glad that we met your expectations and that you would be happy to work with us again.
Many Thanks
Nina

Noté 5 sur 5 étoiles

Highly recommend

Great, skilled workmanship and amazing (front desk) customer service with regular, helpful updates on progress. I'd give 6 stars if that option were available. Highly recommend

29 avril 2025
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Morning Steve
We are so happy to hear about your positive experience! It's wonderful to know that you were impressed with the workmanship and the customer service you received. We strive to provide excellent service and appreciate your kind words. Thank you for your recommendation!
Many Thanks
Nina

Noté 5 sur 5 étoiles

Outstanding experience and service

Very professional from first contact to signing receipt of delivery after repairs.

8 mai 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Morning Richard
We appreciate your kind words and are glad to hear you had a positive experience with our service. We strive to provide excellent customer service and are happy to know we met your expectations.
Many Thanks
Nina

Noté 5 sur 5 étoiles

Delivery service was fast and efficient…

Delivery service was fast and efficient and the have done a very good job rear of the car looks brand new. Would recommend to a friend or colleague.

24 avril 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Morning Sam
Thank you for your kind words and 5-star rating! We're so glad you were happy with the service and the results. We really appreciate your feedback and are delighted to hear you would recommend us to others.
Many Thanks
Nina

Noté 5 sur 5 étoiles

Prompt and efficient repair service

They are promt very polite and efficient and make a wonderful repair to your car. Top marks from me

16 avril 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Mr Cuthbert
Thank you for your kind words! We are delighted to hear that you were satisfied with the service and the repair. We appreciate your positive feedback and will share it with our team.
Many Thanks
Nina

Noté 5 sur 5 étoiles

Good service

Good service, friendly and helpful staff, a good experience all round. And a very good repair.

4 avril 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Paul
Thank you for your kind words and 5-star rating! We are so pleased to hear that you had a positive experience with us. We appreciate your feedback and are glad you were happy with the service and repair.
Many Thanks
Nina

Noté 5 sur 5 étoiles

Fantastic Experience at Fix Auto!!!

Fix Auto were fantastic at every aspect from telephone updates about how the repairs on my car were getting on, all the way to making my car look brand new. I got into a minor accident which resulted in my car having scrapes and paint damage down my passenger side and the front wing being damaged and out of place. I took my car in to get the damage looked at and they were able to get it booked in less than a week later. on the day of my car going, it was picked up from my house and a gorgeous 2023 corsa was delivered for me!!! during the repair process i was able to call up and get updates on my car which made the whole experience completely stress free as i was kept in the loop. once my repairs were complete, my car was then delivered to my work (due to me being unable to collect it) which i would say is one of the best customer service experiences i’ve had. upon delivery the car looked brand new, all clean inside and out and you wouldn’t even know the accident had happened. Thank you so much to Fix Auto for such a faultless and stress-free experience, i would definitely recommend them!!!

10 avril 2025
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Réponse de Fix Auto UK - Fix Auto Sandhurst

Good Afternoon Amy
We truly appreciate your kind words and detailed review. It's wonderful to hear that you had such a positive experience with our team. We strive to provide exceptional customer service and are thrilled that you found our communication, vehicle pick-up and delivery, and repair quality to be top-notch. We're glad that we were able to make the entire process stress-free for you. Your feedback is invaluable to us and motivates us to continue delivering the best possible service.
Many Thanks
Nina

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