Fix Auto UK - Fix Auto Stevenage Avis 426

TrustScore 4.5 sur 5

4,7

Gunnelswood Road, SG1 2BT Stevenage, Hertfordshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service from start to finish. My car was picked up the day following its accident. Assessed swiftly and completed in good time. All contact with the insurance company was taken care of by fix... Voir plus

Noté 5 sur 5 étoiles

I would thoroughly recommend FixAuto in Stevenage for any bodywork car repairs. Henry in particular was extremely professional and helpful throughout the whole process and kept me informed at every st... Voir plus

Noté 5 sur 5 étoiles

Thank you! I had a very good experience with FixAuto and would thoroughly recommend them for any bodywork issues. The estimate and repairs were carried out to perfection, and the availability of a hir... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Excellent bodywork repair on our Mercedes Sprinter van which had a new bonnet & front wrap around bumper , plus new radar sensor. Very good communication and good customer liaison. A free... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Atelier de réparation automobile
  2. Atelier de carrosserie automobile
  3. Service de débosselage automobile
  4. Garage automobile
  5. Prestataire de transport automobile privé

Écrit par l'entreprise

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Écrit par l'entreprise

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Coordonnées de contact

  • Gunnelswood Road, SG1 2BT, Stevenage, Hertfordshire, Royaume-Uni

  • 01438 720720

4,7

Excellent

TrustScore 4.5 sur 5

426 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish. My car was picked up the day following its accident. Assessed swiftly and completed in good time. All contact with the insurance company was taken care of by fix auto and the fit and finish of the repair was exceptional. I requested that my car went to the Stevenage branch following a family members previous good experience.
Highly recommended.

21 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I would thoroughly recommend FixAuto in…

I would thoroughly recommend FixAuto in Stevenage for any bodywork car repairs. Henry in particular was extremely professional and helpful throughout the whole process and kept me informed at every stage. My car was returned in perfect condition and sparkly clean!

14 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Had my car repaired after some unknown…

Had my car repaired after some unknown person damaged it. The repair was excellent apart from a scratch that was missed but as the scratch looks like it is normal to the car, I can see why it may have been missed in the repair and as I was happy to get my car back after driving the curtesy car given, I couldn’t be bothered to go through the hassle of getting them to sort the remaining scratch. Other than that all the staff that dealt with my repair were friendly and I was kept updated regularly about my repair.

30 avril 2026
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Alison Plaku,

We appreciate your feedback and are glad the repair was excellent overall. We're sorry a scratch was missed and that it caused inconvenience. We're happy to hear our staff were friendly and kept you updated. Thank you for your review.

Fix Auto Stevenage

Noté 5 sur 5 étoiles

Professional and hassle free experience

Thank you! I had a very good experience with FixAuto and would thoroughly recommend them for any bodywork issues. The estimate and repairs were carried out to perfection, and the availability of a hire car made the whole process easy and convenient. Henry was particularly helpful, along with the workshop manager, throughout the process. Thank you again.

7 mai 2026
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you

We appreciate your recommendation! We're happy to hear that you had a very good experience and that the estimate and repairs were carried out to perfection. It's great to know the hire car made the process easy and convenient for you.

Fix Auto Stevenage

Noté 5 sur 5 étoiles

Excellent service from start to finish…

Excellent service from start to finish . Staff kept me informed throughout Very happy with the work . Would recommend Fux auto
Thank you

28 avril 2026
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you

We're happy to hear that you received excellent service and were well-informed. It's great to know you're pleased with the work. Thank you for the recommendation!

Fix Auto Stevenage

Noté 5 sur 5 étoiles

A polite and professional team

A polite and professional team. From the moment I arrived, the staff were welcoming . They handled my request quickly and kept me informed . I’d definitely recommend them.

23 avril 2026
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you

We appreciate you sharing your experience! It's great to hear that you found our team professional and welcoming, and that you were pleased with how quickly we handled your request and kept you informed.

Fix Auto Stevenage

Noté 4 sur 5 étoiles

Repairs were delayed by Covid in the…

Repairs were delayed by Covid in the workshop I understand that this can’t be helped it just meant that the repair took longer.
The communication was great and the repairs seem excellent

30 avril 2026
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you Chris Searle,

We're happy to hear that you were pleased with our communication and the repair quality. We appreciate your patience regarding the delays, and we thank you for your review!

Fix Auto Stevenage

Noté 4 sur 5 étoiles

Schedule delay.

Excellent bodywork repair on our Mercedes Sprinter van which had a new bonnet & front wrap around bumper , plus new radar sensor.
Very good communication and good customer liaison.
A free loan vehicle ( small van ) was provided which was helpful.

Just one slight issue - originally our company van was booked for 5 days , it was collected form our premises mid morning on Monday and then on Tuesday morning I was informed that -
The job would run onto the following week possibly to Tuesday or Wednesday!
Due to waiting for parts !
Surely all of the parts should have been ordered at least a month before booking in the job start date !
We had a new kitchen project to deliver & start on the Monday.
This meant we had to borrow another large van to keep to our business schedule.

28 avril 2026
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you

We're glad you appreciated the bodywork repair and loan vehicle. We apologize for the delay and the impact it had on your project schedule. We are reviewing our parts ordering process to prevent similar issues in the future. Thank you for your feedback.

Fix Auto Stevenage

Noté 5 sur 5 étoiles

Henry was very polite and helpful

Henry was very polite and helpful. Fix Autos did a wonderful job repairing my car following damage caused by a deer. The car was returned to my home sparkling! Thanks, and thoroughly recommended.

22 avril 2026
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you

We appreciate your kind words! We're so glad you found our team member helpful and that you're pleased with the repair work and the sparkling return of your car. Thank you for recommending us!

Fix Auto Stevenage

Noté 5 sur 5 étoiles

Excellent customer service and…

Excellent customer service and workmanship - thank you.

24 avril 2026
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you

We appreciate you taking the time to leave us a review. We're so glad you were happy with our customer service and workmanship.

Fix Auto Stevenage

Noté 1 sur 5 étoiles

5 weeks to fix a scuffed wheel arch!

I would never use them again. Took my Range to them for a scuffed wheel arch and it took 5 weeks because despite being “specialists” were unfamiliar with the fact that the rear glass needs replacing when wheel arch is removed. To add further insult i was offered a tiny manual Citroen because all automatic cars are reserved for people with automatic licenses. Very rude and unhelpful. Never again

31 mars 2026
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you for your feedback and we are sorry that you are unhappy.

As you know the part required to complete the vehicle repairs went on back order with JLR which caused the long delay, this part was showing as available at the point of booking.

We appreciate your frustration, which will be fed back to the team so we can look to improve where possible.

Kind regards

Noté 5 sur 5 étoiles

Speedy quick service for my car repair

Speedy quick service for my car repair. Great little courtesy car too. Thank you.

24 avril 2026
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you

We're happy to hear that you received speedy service and enjoyed the courtesy car. Thank you for your positive feedback; we appreciate it.

Fix Auto Stevenage

Noté 5 sur 5 étoiles

Just great service the driver Brad…

Just great service the driver Brad that dropped my car back very polite the paint work is outstanding very happy will recommend

10 avril 2026
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you George,

We're happy to hear that you had such a positive experience with our service! It's great to know you were pleased with the paintwork and the driver's politeness. We appreciate your recommendation!

Hannah Crick, Fix Auto UK

Noté 5 sur 5 étoiles

I recently had some work done on my car…

I recently had some work done on my car at Fix Auto, and I can’t say enough good things about them. From start to finish, the experience was exceptional. The customer service was top-notch—they kept me informed every step of the way. They gave me an estimated completion date, and while it took a little longer, they proactively kept me updated. The quality of the work was simply outstanding—I genuinely feel like I’m driving a brand new car. I would wholeheartedly recommend Fix Auto to anyone. I’ll absolutely be using their services again.

Additionally, I asked if they could help me with adding two badges to my car, and they did it at no extra charge, without a single issue. I give them 11 out of 10! The gentleman who assessed my car (I’m so sorry, I don’t recall his name) was fantastic—he answered every question, kept me in the loop, and gave me total confidence that my car was in safe hands. And when I dropped it off, I was greeted by a lovely lady named Samantha, who was equally amazing. She was so helpful, and she ensured the badges were perfectly placed. Overall, Fix Auto is phenomenal. I can’t recommend them enough!

25 mars 2026
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you Simon,

We're happy to hear that you had such a positive experience! It's great to know that our service and work quality met your expectations, and that you felt well-informed throughout the process. We appreciate your recommendation and are glad we could assist with the badges. Thanks for your feedback!

Hannah Crick, Fix Auto UK

Noté 4 sur 5 étoiles

The service from arrangement inspection…

The service from arrangement inspection to doing the work. It was well communicated and staff are friendly, courteous. I was provided regular updates too.

26 mars 2026
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you Peggy,

We appreciate you taking the time to share your feedback. We're happy to hear that you were well-informed and found our team members to be friendly and courteous during the service.

Hannah Crick, Fix Auto UK

Noté 5 sur 5 étoiles

Repair looks good

Repair looks good. Service was great. Thanks guys in making everything run smooth.

2 avril 2026
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you John,

We appreciate you taking the time to leave us feedback. We are so glad to hear that you are pleased with the repair and the service.

Hannah Crick, Fix Auto UK

Noté 5 sur 5 étoiles

Very pleased with the service provided…

Very pleased with the service provided from beginning to end.
Communication was frequent and helpful.

31 mars 2026
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you Oliver,

We appreciate you taking the time to leave us a review! We're happy to hear that you were pleased with the service and communication provided.

Hannah Crick, Fix Auto UK

Noté 5 sur 5 étoiles

Excellent service

Excellent service. I would highly recommend.

30 mars 2026
Avis spontané
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Réponse de Fix Auto UK - Fix Auto Stevenage

Thank you Mark,

We appreciate your recommendation and are so glad you had a great experience with our service. Thank you!

Hannah Crick, Fix Auto UK

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