Excellent experience from start to finish. My Tesla has been repaired exceptionally well and you wouldn’t even know it’s been repaired. I was updated all along the way. Very happy with the service and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementPortland Road, Longton, ST3 1EW Stoke-on-Trent, Staffordshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The service from start to finish was excellent. I had my car picked up from my home on 26th November 2022 and placed in a queue to be repaired. I was given regular updates by Nicky and Phil. The re... Voir plus
L'entreprise a répondu
Amazing customer service! Couldn’t do enough to help me out especially being a female who doesn’t have a clue with cars 😂 lovely front of house staff and amazing mechanics getting everything fixed to... Voir plus
L'entreprise a répondu
Great company to deal with, brilliant communication from arranging pick-up to the home delivery. No signs of any kind of repairs and delivered clean and shiny. After overnight software update problem... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Garage automobile
- Prestataire de transport automobile privé
À propos de Fix Auto UK - Fix Auto Stoke-on-Trent
Écrit par l'entreprise
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Écrit par l'entreprise
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Coordonnées de contact
Portland Road, Longton, ST3 1EW, Stoke-on-Trent, Staffordshire, Royaume-Uni
- 01782 315242
4,7
Excellent
259 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing customer service
Amazing customer service! Couldn’t do enough to help me out especially being a female who doesn’t have a clue with cars 😂 lovely front of house staff and amazing mechanics getting everything fixed to an amazing standard and went the extra mile to make sure my car was fully fixed and drivable. Amazing would 10000% use them again!!!!
13 octobre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Olivia and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Excellent service from start to finish…
Excellent service from start to finish and also help with the hire cars delivery and return - first class service all round. Even gave me a fully charged car back, simple but effective gesture.
23 octobre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Hi Mark. Thank you so much for taking the time to provide us with such positive feedback. We're glad everything went well and you were pleased with our service and will pass your comments on to the rest of the team. Have a great day.
Excellent customer service
Excellent customer service
The service received from initial contact to drop off and pick up was outstanding. I have t experienced this level of brilliant customer service for a long time. The staff were incredible- Nicoleta was exceptional! Cheerful, friendly, polite- just wonderful!
27 octobre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Jayne and thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!
Excellent service from the start
Excellent service from the start. Quickly arranged collection of my vehicle. Repair was done quickly and to a high standard, car returned promptly washed and vacuumed.
Everyone I spoke to in the office and the collection and delivery drivers were helpful and polite.
20 octobre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Anita. Thank you for taking the time to leave us a review and provide feedback. Its great to hear you had a wonderful experience we'll pass on the good review to the rest of the team. Have a great day!
Repair first class
Repair first class, staff very helpful and kept me up to date with the progress of the job. Car returned in a very clean condition. No complaints at all.
20 octobre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Hi Rita. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and we will pass on the good review to the rest of the team. Have a great day!
Very satisfied with how the whole…
Very satisfied with how the whole experience went with M&M from the estimate to the car being repaired to a high standard highly recommended
20 octobre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon John. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Showroom quality
Very helpful and responsive, start to finish. Car looks superb likes it’s come out of the showroom and repair work was really high quality
13 octobre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning Dave, thank you so much for taking the time to leave us a review and your kind words. We're glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
It was just great from start to…
It was just great from start to finsh,helpful friendly people,
Jo was great on desk, my car was really clean when I got it back which I wasn't expecting, great .it was that goid I've booked in for some sign writing on my car,hopefully with this great review I get little discount.
Fantastic company
Nick blackshaw
13 octobre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Nick and thank you for your feedback, we really do appreciate you taking the time to do this. We are glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
Highly recommend
The staff are polite, knowledgeable, helpful, easy to speak to. The service and workmanship I cannot fault. I was kept informed throughout. I would certainly recommend this branch of Fix Auto.
6 octobre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Morning [name]. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
All the team at M&M auto were…
All the team at M&M auto were fantastic. Kept me informed throughout with strong comms.
Kudos guys
10 octobre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Hi Stephen. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
Repairs look to be good
Repairs look to be good. M & M kept us informed what stages the repairs were and the staff were very proffesional.
6 octobre 2025
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Pete. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and your feedback is important to us. We will pass on the good review to the rest of the team. Have a great day!
Everything was sorted for me it…
Everything was sorted for me it couldn't of been easier they reassured me and explained everything at every step
30 septembre 2025
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Stephanie and thank you for taking the time to leave us a review. Your feedback is important to us and we're glad to hear that everything went well and will pass on the good review to the rest of the team. Have a great day!
Great Experience
Great, helpful, friendly staff! Reassured me and kept me upto date with everything, made quite a stressful situation into a walk in the park ☺️ thank you!
25 septembre 2025
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Sadie. Thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Excellent customer service and repair…
Excellent customer service and repair done to a high standard
1 octobre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon David. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Ver good experience
Firstly the body repair job with my car is excellent. The M&M staff though made a real difference being so helpful when I ran into a few problems because of being overseas. Also I had a vat registration problem with my insurance company and again they helped me sort it within hours, (the insurance company were also v helpful).
So a good experience and I would definitely use them again
29 septembre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Patrick. We really appreciate you taking the time to post a review for us. We are glad to hear you are pleased and had great experience and will pass on the good review to the rest of the team. Have a great day!
Very pleaseed
Just had my car back from fix auto UK very happy with the repairs & service especially from Nicoleta who kept me updated.
18 août 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Mr Goodwin and we would like to thank you for giving us such a wonderful review. We're glad to hear you had a great experience and will pass on the good review to the rest of the team. Have a great day!
Great Experience
My experience has been great following being involved in ann accident. Fix Auto UK, Stoke-on-Trent and the reception and back-office staff have been great. I have been kept informed at every point and I have had no issues. Thank you for your Professional touch and to Judy for the chats.
24 septembre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Andrew and thank you so much for taking the time to leave us a review. We're glad to hear you had a great experience and will pass on your kind words to the rest of the team. Have a great day!
Very professional
Very professional. Excellent workmanship. Extremely please with the finish. Would recommend for any type of body work
23 septembre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon Marion. Thank you for taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
Quality …
Excellent service with very high quality work. Performed very quickly and efficiently.
1 septembre 2025
Avis spontané
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Hi Richard. Thank you for taking the time to leave us a review and we are pleased to hear that you had a great experience with us. We will pass on the good review to the rest of the team. Have a great day!
M&m Stoke have done a cracking job on…
M&m Stoke have done a cracking job on my classic mini,you would never know it’s been there,girls on reception where really helpful and even sent pics of it when finished as I was missing my mini and just wanted to see it.Top clash work
11 septembre 2025
Réponse de Fix Auto UK - Fix Auto Stoke-on-Trent
Good Afternoon David. We really appreciate you taking the time to leave us a review. We're glad to hear you had a great experience we'll pass on the good review to the rest of the team. Have a great day!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.