Cannot fault Jaz and the whole team at FixAuto Walsall (including front Reception desk support). The whole process with Fix was well-planned and efficient, and really quick turnaround for brilliant... Voir plus
L'entreprise a répondu
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What started was a call to my Insurers to report that a woman had reversed into me smashing the bumper and grille then I got a call from the garage followed by a call from the Hire Company which kn... Voir plus
L'entreprise a répondu
I had my vehicle repaired after an accident. The repair process was seamless and the communications team did an excellent job of keeping me updated - I really don't know what I would have done witho... Voir plus
L'entreprise a répondu
Very good communication & professional throughout the repair of my car, received weekly updates on progress & work was carried out to a professional standard, on hand over back to me my car had a mini... Voir plus
À propos de l'entreprise
- Atelier de réparation automobile
- Atelier de carrosserie automobile
- Service de débosselage automobile
- Garage automobile
- Prestataire de transport automobile privé
Écrit par l'entreprise
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Écrit par l'entreprise
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Coordonnées de contact
Unit 3 Upper Brook Street, WS2 9NT, Walsall, Royaume-Uni
- 01922 611288
4,5
Excellent
148 avis
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Accident repair
Fab company…. Trust worthy and really helpful. Should I ever have any issue again before I’ve even called my insurance company this is who I will be calling.
30 août 2022
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Terrible service I would never use them again!
My repair took over 3 months due to parts shortage. Never got any updates. Very difficult to actually speak to anyone there. I left voicemails but got no response. They took payment when work done, but then my car failed the QC check and had to wait for further work to be done. My fully electric car finally returned to me with "critical low battery charge - performance will be affected" in red on my dashboard display. The guy who returned it to me joked he was worried he might not get to delivery point before charge ran out completely! Luckily I have a charge point at work, but what if I did not? I would not have been able to drive home in my own car! If there was an option for zero stars rating I would have chosen that instead, but one was the lowest I could select. I would never choose to use this company again.
8 septembre 2022
Réponse de Fix Auto UK - Fix Auto Walsall
Hi There,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to complete the repair we are aware of the delays experienced by yourself. We try to keep our customers informed with any new information throughout the repair process that directly affects the customer.
Having looked into your repair, whilst we aim to return your vehicle as fast as we can we were experiencing delays as reported in your review. This isn’t a position we’d like to be in but worked to the best time scales possible with updates when there was any significant changes through the process.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
It was a good overall fix but there was…
It was a good overall fix but there was fun color on my grey part of the bumper
15 avril 2022
The team at Fix Auto have been Fanbloodytastic!!
The team at Fix Auto have been brilliant from start to finish!! 5⭐️!!
Sharon at reception is kind and courteous & super helpful. The quality of the repair is great & the drivers are respectful and supportive. Really grateful for the first class service I’ve received from start to finish which was far quicker than I anticipated ☺️!! Huge Thanks Fix Auto Walsall ☺️
11 avril 2022
Avis spontané
Fix auto go above & beyond!
A massive thank you to the team at Walsall fix auto, they collected our car and promptly got her sorted (can’t even tell she had a folded boot) the guys who collected was polite, informative and made sure our car was returned spotless!
A special mention though to Sharon on the desk as throughout our repair she’s been amazing! She’s an absolute credit to her company!
A 5**** review from us for your superior service in getting our vehicle back to us! Thank you again.
Nicole & James!
7 avril 2022
Avis spontané
I am more than happy with the the…
I am more than happy with the the repairs to my car it’s spot on thank you for your hard work 👍
6 avril 2022
Avis spontané
First class experience
Excellent service throughout the whole process. Kept up to date with the progress of the repair from day one and the repair was of the highest standards. Can't recommend highly enough.
1 avril 2022
Avis spontané
Amazing experience
These guys were great from start to finish. Great communication and updates which made the process effortless and stress free.
1 avril 2022
Avis spontané
There was a significant delay in doing…
There was a significant delay in doing the repair, with no communication about the cause of delay which kept changing.
The repair itself was good.
29 mars 2022
The service is outstanding
The service is outstanding. Sharon was very helpful and friendly, she put me at ease many times, she went above and beyond to help me. My car was clean when it was returned to me, the repair was outstanding. A very high standard of work. The team who took my car for repair and returned my car were so kind and friendly. This is a very well run professional place and I would highly recommend them. The service as a whole was extremely outstanding.
20 mars 2022
One of the best out there!
I'm a self confessed nightmare of a customer (my family and friends all agree) so it's refreshing and very, very rare to find a company that don't just meet expectations but go above and beyond. The guys at Fix Auto Walsall are quite simply outstanding!
11 mars 2022
Avis spontané
Excellent
My car had work done here, glad that Fix Auto Walsall took the work on board. The staff here are very helpful and enlightened, the communication standards are superb, they let you know if there any other issues and do a full check over of your car. Results on completion of the work immaculate. Thank you Fix Auto Walsall
11 mars 2022
Avis spontané
Brilliant service from the guys at fix
Brilliant service from the guys at fix, sharon effortlessly assisted with our courtesy car requirement and the repair was quick and beautiful.
Thank you guys so much
11 mars 2022
Avis spontané
Slow Progress
!0 weeks time span from date job booked in to completion date was in my opinion too long, however quality of work done was good.
7 mars 2022
I could not be happier with Auto fix services
From the start of my car repair to the end auto fix have been fully professional.informing me of any problem along the way.
My car was collected,Repaired and delivered back to my home,which was a great help due to being disabled.
Sharon in the office was so helpful and understanding. The drivers were polite and friendly.The quality of the repair is outstanding. 10 out of 10 from myself. I could not be happier.
4 mars 2022
Avis spontané
Booking the vehicle in and arranging an…
Booking the vehicle in and arranging an equivalent curtesy car didn’t go to smoothly, but the repair on the vehicle is A**** 💯👍
9 février 2022
Avis spontané
Great Experience
We had a great experience and got our car back as good as new thank you
6 janvier 2022
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