Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The HP Omen 17 ck2000na has an infamous issue with its fans, where they will work perfectly fine and then suddenly stop for no reason. I initially assumed the fans themselves were broken and bought... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Update of 29 March 2026 Immediately after my review of 25 of February the Owner/CEO of Fixfactor got in touch with me recognising that the Company made a mistake and that the man in charge... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service for Lenovo Yoga Laptop. Have used these guys three times for separate issues. First they fixed a huge crack in my screen, then sorted out an issue with my conference calling on teams... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dead laptop with important unbacked up files. Really happy with the service: Fix was quite quick and covered by initial diagnostic fee with options presented for longer-term fix. One of the more remar... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de réparation de téléphones
  2. Service de réparation d'ordinateurs
  3. Assistance et services informatiques
  4. Service de réparation de matériel électronique
  5. Atelier de réparation de téléphones mobiles

Écrit par l'entreprise

We fix what others can't. Specialising in fast and reliable phone, tablet, and laptop repairs, from cracked screens to complex motherboard issues and data recovery. With over 10 years of experience, we're your trusted choice. Visit our workshops in Wimbledon or Victoria, or use our convenient UK-wide mail-in service. Don't bin it, fix it with Fixfactor.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

286 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quick great

Quick, great, phone works again

4 juillet 2019
Avis spontané
Logo de fixfactor.co.uk

Réponse de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Noté 5 sur 5 étoiles

The service was excellent throughout.

The service was excellent throughout.
I did however had my phone delayed due to the replacement part to be fitted turned out to be faulty.

2 juillet 2019
Avis spontané
Logo de fixfactor.co.uk

Réponse de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Noté 5 sur 5 étoiles

Very professional service

Very professional service. With Fixfactor I have fantastic experience.
They fixed my old Iphone run over by a car. I tried in four other shops and only the Fixfactor take on to reaper my old phone and rescue all my important data. It took 4 days but the phone is as new.
Many thanks to Martin for his clear and professional advice.

14 juin 2019
Avis spontané
Logo de fixfactor.co.uk

Réponse de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Noté 5 sur 5 étoiles

These guys are fantastic

These guys are fantastic! So helpful, friendly, and fast. I’ve been to repair shops where they look down their noses or are just rude, but the people at FixFactor always have a smile and nice word, no matter how silly you’ve been. And their work is beautiful. They fixed my cracked iPad glass with a tempered glass, and it works better than it did before the break. I absolutely recommend them.

7 juin 2019
Avis spontané
Logo de fixfactor.co.uk

Réponse de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Extremely pleasant. Fixed charging port of Moto G4+ in a couple of hours.

Recommended!

31 mai 2019
Avis spontané
Logo de fixfactor.co.uk

Réponse de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Noté 5 sur 5 étoiles

The battery on my HTC10 phone was dying…

The battery on my HTC10 phone was dying but I found out it is not an easy phone to get into and repair so if you can find anyone to do the job, it is expensive. I rang Raphone who said fhey could change the battery and I travelled over to their Wimbledon shop the following morning. It took two hours and cost £118 as they quoted (included a new screen) but now have a working phone again. Very professional, helpful guys who are keen to provide a good service. Recommended.

5 avril 2019
Avis spontané
Logo de fixfactor.co.uk

Réponse de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Noté 5 sur 5 étoiles

I used Raphone for the first time…

I used Raphone for the first time today. They repaired a Dell laptop for us. Excellent service. Very professional. Friendly and offering their services at very fair pricing. I don`t tend to make a habit of recommending firms but I`m delighted to wholeheartedly recommend this friendly and highly professional firm to others.

Peter Chaloner, Chief Executive, Ashley Milton Property Agents.

27 mars 2019
Avis spontané
Logo de fixfactor.co.uk

Réponse de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Noté 5 sur 5 étoiles

Super fast, top quality phone servicing

Found Raphone on Google as I was looking to get my old Nexus 6P battery replaced. I posted it on Saturday morning and it was back with me on the Tuesday. The phone is in perfect condition, the service was super quick and, if I ever need a phone repaired again, Raphone will be top of my list! Totally recommend.

9 mars 2019
Avis spontané
Logo de fixfactor.co.uk

Réponse de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Noté 5 sur 5 étoiles

Absolute top notch company, highly recommended

I just wanted to say that this company completely astonished me, their service was super fast, I posted it on Monday, they emailed to say received on Tuesday morning, it is now Thursday and I have just received it back! It's in perfect condition again, I'm so glad to have it back and can't recommend Raphone enough. Super fast service, updates throughout the whole process and top notch work. Thank you so much!

28 février 2019
Avis spontané
Logo de fixfactor.co.uk

Réponse de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Noté 5 sur 5 étoiles

Raphone: high professionality and quality!

I broke my Honor 8X's display three days ago and I was desperate (I bought it in November), I've also tried with the Honor/Huawei service but they need a very long time to repair it.
So, I've found Raphone during a desperate search on Google, basically, they are the only company in London that could help me!
I got an appointment and I went to the shop...Ladies and Gentleman, I had the best service in my life, they take care of you from the beginning until the reparation is done!
Thank you very much Cezary and to all the Raphone Team!
I want to recommend Raphone to all of you, they are GREAT!

22 février 2019
Avis spontané
Logo de fixfactor.co.uk

Réponse de fixfactor.co.uk

Thank you for your review.

All the best,

Fixfactor team

Noté 5 sur 5 étoiles

Excellent service, fast, very well priced.

Smashed the glass on my iPad and damaged the corner when it hit a tiled floor. Needed it fixed fast. Good indication of pricing on the website. Ra Phone booked me in the same day and repair took exactly as long as they said it would. Glass replaced and they managed to make the corner look a lot better than it did before which saved replacing another part. That was mid Dec and a month later iPad is working beautifully and good as new. Much cheaper than Apple and service is faster and better. Would absolutely recommend.

17 janvier 2019
Avis spontané
Logo de fixfactor.co.uk

Réponse de fixfactor.co.uk

Thank You Jacky for the lovely review.

Raphone Team

Noté 5 sur 5 étoiles

Mobile battery replaced on 15/12/18.

Mobile battery replaced on 15/12/18.
Efficient, helpful, professional, polite and really excellent service. I would highly recommend.

16 décembre 2018
Avis spontané
Logo de fixfactor.co.uk

Réponse de fixfactor.co.uk

Thank you Austen for taking the time and leaving the review.

Raphone Team

Noté 5 sur 5 étoiles

Honest

Honest, quick, good communication.

13 décembre 2018
Avis spontané
Logo de fixfactor.co.uk

Réponse de fixfactor.co.uk

Thank you Declan. All the best.

Raphone Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service! Very friendly and knowledgeable staff who really care about fixing your device and know what they are doing! Definitely recommend!

5 décembre 2018
Avis spontané
Logo de fixfactor.co.uk

Réponse de fixfactor.co.uk

Thank you Erin for the review. All the best.

Raphone Team

Noté 5 sur 5 étoiles

Fast & Friendly

Fast, honest and friendly service!

Fixed the rear camera glass on my iPhone X

Thank you!

10 novembre 2018
Avis spontané
Logo de fixfactor.co.uk

Réponse de fixfactor.co.uk

Thank you Beauly! All the best.

Raphone Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus