Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a broken LCD on a 2019 Macbook Pro and brought it in to the store on a Tuesday. I was quoted a week for the repair to be completed. I was pleasantly surprised to be called to be informed that t... Voir plus

Noté 5 sur 5 étoiles

Excellent speedy service at a good price. Everything was well explained - I sent my broken apple watch off early in the week and it was back with me by the end of the week - all with great communicati... Voir plus

Noté 5 sur 5 étoiles

Got my laptop screen fixed in 24 hours and came from west as it was the best quote I got and hey now I can start watch one piece like he recommended thank you guys

Noté 5 sur 5 étoiles

I m not easy on giving reviews when it comes to repairs but I decided that I have to spare some words to say how good fast and easy and how much money I saved compared to an apple store repair. The s... Voir plus

À propos de l'entreprise

  1. Atelier de réparation de téléphones mobiles
  2. Service de réparation d'ordinateurs
  3. Service de réparation de matériel électronique

Écrit par l'entreprise

"At FixMyBrokenScreen, we repair and recycle Apple Watches, iPads, MacBooks, and smartphones. Our team specialises in advanced screen repairs that many other companies don’t offer. You can easily book a repair online for our postal service or visit our store in London to have your device fixed."


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

777 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Replacement battery and power button at a very reasonable cost and work completed in 3 days. Cannot fault and strongly recommend. Would definitely use again.

12 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I found it very easy to book my iPad…

I found it very easy to book my iPad for screen repair. The worst part was finding a good packaging to send it off! The beautifully repaired iPad was back in a couple of days. The screen broke because it was dropped on a corner and the corner was dented and has been fixed really well. Thank you.

13 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Very highly recommended

This company actually delivers 100% on what it promises. The whole process of the on-line booking of an Apple Watch battery replacement to sending it off just before the weekend and having it back in my possession the following Tuesday was first class. Communications about the progress of the repair and its return journey were excellent. I am not easy to impress but in this instance I am in awe!

10 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience with a solid company

Great experience with a solid company. The quality of service and timing were excellent. I appreciate companies that focus more on getting the job done properly than on online promotion. I will definitely use their services again in the future.

9 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Very pleased with the whole service…

Very pleased with the whole service from placing my request to the item being denoted back to me.
Very reasonable pricing for an Apple product repair.
Very good clear instructions and was keep in formed all all times of the repair.

27 janvier 2026
Avis spontané
Noté 2 sur 5 étoiles

Long delay and terrible communication

Whilst the repair was eventually successful, really a difficult experience here.

Promised a 2-3 day turnaround. Posted my MacBook on Wednesday, and by Saturday I'd had no update so I phoned in. Rather unhelpfully, got told the device had liquid damage, and I needed to approve the repair attempt. I asked what the fee would be if the repair was unsuccessful, but had to wait until Monday to speak to a manager to find out their processing fee.

Monday comes around, no call, so I phone in again. Find out the processing fee, approved the repair.

By the end of the week, I've phoned again (still no contact from them), they tried the repair but the part was defective. They had no more in stock, and had to wait until Thursday for a new part delivery (now over 2 weeks since I posted the device in).

By the following Friday, I phoned AGAIN (no contact, still), to find out the part was delayed until Friday, and they were fixing and posting it back to me on Monday.

Tuesday comes around, now 2 weeks and 6 days since I posted the device, and thankfully it arrived, working.

Saying that, the device was covered in adhesive residue, and took a good hour or so to clean it up.

Pretty appalling service for nearly £500. Granted it was £300 less than Apple quoted, but I would've happily paid that for the communication and time saved.

27 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Screen broke two months after purchase…

Screen broke two months after purchase and they're not honouring the warranty instead saying that it was my fault it broke. They offered to replace the screen again for a fee... this doesn't sound like they actually care about customer service but only about making money. Do not buy from them.

23 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

iPad Pro 12.9 Screen Replacement

I recently had my iPad screen replaced and I’m very happy with the results. The screen looks brand new, touch responsiveness is perfect, and everything works exactly as it should. The repair was done quickly and professionally, and the price was fair for the quality of work. I’d definitely recommend this service to anyone needing an iPad screen replacement.

26 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

This place is amazing and the person I…

This place is amazing and the person I was served by, Riffy was excellent! The service was prompt, affordable and good quality. Cheaper than anywhere else I could find and took great care of my device. Definitely come here if you have any issues. All the other places I went to tried to charge me almost 4 times the price of what they charged here, I really appreciate them being so fair and transparent with their pricing. Could not recommend more. Even offered to tip and he turned it down.

23 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

Fast. Great communication. Easy to arrange. Good value. Would definitely use this company again. iPad Pro 2017 given a new lease of life with a new battery.

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

The Don-Dada of Mac repairs

In a sea of faceless and impersonal repair shops, this place is a beacon of hope. I couldn't speak more highly of these guys. I had a broken LCD on my macbook pro 16" and was being quoted upwards of £800 for a fix with days of turnaround time. They managed to do it for a fraction of the price in a matter of hours. The staff were so helpful along every step of the process and extremely friendly, happy to explain any question I had and talk me through the process. If your ting is mashup these are the people to go to no doubt about it. 11/10

19 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Quick service

Quick service - excellent communication
My watch wasn’t working - now it is with a new battery

16 janvier 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus