Flambard Williams Avis 181

I recently purchased a Below Market Value (BMV) property through Flambard Williams only to discover after completion that the property was overvalued by over £30,000 based on independent valuations.

When I raised this massive discrepancy, the company's attitude was appalling completely dismissive and rude. Instead of addressing the misrepresentation, they became combative. Their marketing is misleading, and their after-sales service is nonexistent. Do not trust their valuations or their promises. I highly recommend looking elsewhere.

ABSOLUTELY A SCAM!!! WORSE DECISON IN LIFE WAS TO INVEST WITH FLAMBARD WILLIAMS

I have been working with Isabella Rodrigues for a few years now and she has handled the relationships with our client excellently. I am confident when working with her and knowing clients are getting a great service.

If it were possible to give less than one star, I would.

My experience with this agent has been extremely disappointing. I was sold a new-build property at a price that now appears to be well above market value, as confirmed by the lender’s valuation coming in significantly below the agreed purchase price. This has left me in a very difficult position and unable to close the transaction as originally planned.

When the issue arose, I repeatedly asked the agent to help explore alternatives, including reassigning the contract. Unfortunately, instead of proactive support, I received little more than empty reassurances with no real solutions.

The entire experience has felt focused solely on closing the sale rather than acting in the best interests of the client. I would strongly advise anyone considering working with them to proceed with extreme caution and carry out thorough independent due diligence.

Follow-up to my previous reviews.
Following my concerns about the service I received, I made a formal complaint to The Property Ombudsman.
The Ombudsman decision from 30 October 2025 upheld my complaint in part and found that 
Flambard Williams Ltd:

Failed to provide clear and full information to a first-time investor

Failed to make it explicit that rental income figures were projections and not guaranteed

Failed to clearly explain that projected rental income was based on a furnished property

Failed to properly establish or verify my stated budget, including whether it covered deposits, fees, and other costs

The Ombudsman concluded that these failures amounted to service shortcomings under the TPO Code of Practice and caused me aggravation and distress, for which £300 compensation was awarded.

During my dealings with Flambard Williams Ltd, I  interacted with: Shannice Fredericks, Christopher Whetstone, Jack Percival, and Angelene Pershad.

Poor service throughout. Several light-weights in the company that seem to have been over promoted and need basic lessons in communication, especially the MD, Jack, and Amo. Avoid like the plague...bunch of wannabee Essex property investors capitalising on the housing crisis.

We were misled by FW to a shady project. Flambard Willams assured us that the project would be completed in short timeframe. After years, developer declared that they are unable to finish the project and are not financially capable of refunding the full deposit.
Run away, and save you money...

I found Flambard Williams when the ourchase of three properties i was trying to buy one after another fell through , and i had to change tactics, ! The ladies who helped me Isabella and Angeline are very professional and know exactly what they are doing , they listen to your circumstances and get you something that suits your needs,and they find soicitors for you and accountants and they are amasingly helpful . My experience with this company has been a total God send - they stay in touch and help you with any problems and keep you up to date with their dealings and oppertunities. I have enjoyed every minute i have been with this company and at Christmas they sent me a beautiful drink s set, - they sort f treat you as part of the Flambards family , and i couldnt recommend them more- if youre looking for an oppertunity to become financially more able to cope with todays costs - and possibly make things more viable if you have money to purchase property - for financial purposes , ie not to live in - for any reason , i really recomend Flambard Williams , they explain everything, and put you at your ease if its your first experience in this department , and they guide you all the way - Very professional , very helpfull, based in a lovely corporate part of london -' Canary Wharf, and they re a total pleasure to work with - highly recommend them for anyone whos purchasing property for purposed other than living in- they have a whats ap group too if there are any problems and they answer very promptly . I absoutely Love this company

First time renting with Flambard Williams and it has been the most easiest, stress free move I’ve ever had! Special shoutout to Jayson Singh the lettings manager who is extremely professional and knowledgeable! Throughout the whole process Jayson made me feel I made the right decision not just with my apartment but also with the letting agency themselves! Other members of staff from FW who I had spoken to again, were extremely helpful and professional! Can’t recommend them enough! Thank you!

I love this letting agency. Really on the ball and really helpful within any situation. Our letting agent Jayson Singh is a polite and friendly person and is a pleasure to have as a letting agent.

I recently rented an apartment through Flambard Williams, and I must commend the great service provided by Jayson Singh. From our initial interaction to the final steps of moving in, Jayson ensured the entire process was straightforward and stress-free.
His professionalism and attention to detail were evident throughout. Jayson promptly addressed all my questions, provided clear guidance, and went above and beyond to ensure the apartment was perfectly set up upon my arrival.
I'm grateful for his support and would highly recommend Flambard Williams, especially Jayson Singh, to anyone seeking a hassle-free property rental experience. Thank you once again!

I would like to leave Jason a review on behalf of myself and my partner. The process of finding, viewing and moving into the flat was smooth, quick and easy. We couldn’t have asked for a more pleasurable experience. Not once did we have to stress about anything. I would highly recommend!

With staff that are two faced and misleading. This clown of a company can't be trusted. Dodgy

I’ve had a an overall great experience renting with Flambard Williams. The whole process was fast paced, easy and quite stress free. Jayson Singh was great at answering my questions and getting everything set up for the apartment.

Jason was very helpful. He provided all the information I needed. The whole process took less than a week. I’m very impressed with the service.

Grate customer service,and I would love to thank from my bottle of my heart to Jason for his quick response and helping.

I had such a great experience with Flambard Williams while securing my apartment. From start to finish, everything was handled so smoothly, and I couldn’t be happier with the service.

A huge shoutout to Jayson, who was incredibly helpful throughout the process. He made what could have been a stressful experience feel easy and straightforward. His guidance, patience, and quick responses really made a difference.

I’m grateful for all the support and would definitely recommend Flambard Williams to anyone looking for a hassle-free property experience. Thanks again for everything—I’m looking forward to a wonderful stay.

I had an easy and stress free experience with Jayson as my letting agent. He was highly professional, helping me find a lovely flat that’s absolutely perfect for me, and made the entire process of moving and handling the referencing process extremely easy and straight forward. His attention to detail, really good communication, and attentive nature throughout made everything stress free. Thank you Jayson ! 10 out of 10

A newly built, clean building with excellent management by Brother Jason, who is always responsive to any incident or problem that arises and will help you as soon as possible.

Jayson, what an absolute pleasure it was to have you dealing with my viewing and moving in. Everything went as smooth as it could! I couldn’t have asked for a better experience with finding my new place and getting everything set up. Friendly, professional, helpful and not stressful at all. I am really happy with me new place and he made sure that I was aware of how to set everything up, making sure I knew how to work everything and what to do if anything went wrong. I can’t thank you enough!