Flat cap coffee is an outstanding company. Amazing product with incredible customer service. I cannot recommend highly enough. If you are buying beans from the supermarket or anywhere else with a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This was the second delivery of the subscription. We've never before used a subscription service for this sort of thing, so wondered how it would go. How convenient to have a pack of fabulous coffee... Voir plus
L'entreprise a répondu
We have bought coffee from Flat Cap regularly for at least 5 years. The website is clear and easy to navigate. The coffee selection is broad with full descriptions of each brand to help guide you. Th... Voir plus
L'entreprise a répondu
Amazing coffee, wouldn’t go anywhere else now. The Autumn blend is our fav. We’ve tried other beans and Flat Cap is the only one that delivers consistent shots for us every time. Great service a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a Veteran owned, artisan, Specialty Coffee Roaster offering a large selection of freshly roasted, Specialty Arabica Coffee Beans. Our Specialty coffee beans are fully traceable, ethically sourced with high SCA scores. Our specialty coffee beans are roasted in small batches for the best quality and flavour notes. Available to order online for delivery anywhere in the UK. Local collection is available by prior arrangement. We would love to hear from you so please do send us a message or click to buy! Before visiting please check that there is someone at the Roastery by calling, emailing or messaging. We are often in and out and would hate to miss you! Look us up on Social media too!
Coordonnées de contact
Flat Cap Coffee Roasting Company, SP11 9FA, Ludgershall, Royaume-Uni
- 01264 848646 07401501623
- contactus@flatcapcoffee.com
- flatcapcoffee.com
5,0
Excellent
567 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de The Flat Cap Coffee Roasting Company
Richard thank you for taking the time to leave us a review. We would like to offer our apologies for the delivery delay. The reason for the delay was due to the Roastery being closed until the 10th, we did try to communicate this on our website with our customers but apologies if this wasn't clear.
We do pride ourselves on getting coffee to our customers as soon as possible but will endeavor to do better next time, enjoy the coffee.
High quality coffee from around the world
High quality coffee from a variety of countries (I like to tour the world through coffee)
23 juillet 2023
Réponse de The Flat Cap Coffee Roasting Company
Thank you again for a great review, we are the same, so many more coffees to try and find. Keep enjoying:))
Full Marks
Full Marks, website was easy to use, order went through without any issues and delivered exactly when they said it would. The coffee has been great, not tried them all yet. SO will be back again in the future.
30 juillet 2023
Réponse de The Flat Cap Coffee Roasting Company
Kate, thank you for leaving us a great review it is so appreciated. We are so happy that you are enjoying the coffee so far and hope that rest are just as good:)
Great beans and customer service
16 juillet 2023
Réponse de The Flat Cap Coffee Roasting Company
Robert thank you so much for taking the time to leave us a glowing review, much appreciated. We hope to hear from you again soon:)
Personal service
Arrived very quickly, product always so fresh. There is such a fantastic range of coffees from around the world. This delivery had a hand written note inside, it was so nice, it feels like like they actually care about their customers and are passionate about their product.
22 juin 2023
Réponse de The Flat Cap Coffee Roasting Company
Anne, we are so happy that you were impressed with your delivery and the coffee, thank you for the kind words and positive review, much appreciated.
Réponse de The Flat Cap Coffee Roasting Company
Neill, thank you and so lovely of you to say. Freshness is great, can’t believe how quick the delivery was though. Enjoy:)
Great communication and tasty coffee
Great communication throughout and products arrived in good time. Tasty new specialist coffee blends and likely to explore further.
21 mai 2023
Réponse de The Flat Cap Coffee Roasting Company
Barny thank you for taking the time to leave us such a positive review. Glad to hear you are enjoying your coffees and look forward to hearing from you again soon. Sneak peak, two new coffees dropping in a few days:)
Awesome
Competitive price, speedy delivery and love to be able to support a local company :)
8 mai 2023
Réponse de The Flat Cap Coffee Roasting Company
Rhiannon, thank you for taking the time to leave us such a lovely review, it is much appreciated. We hope to hear from you soon.
Rapid reply to the order
Rapid reply to the order, coffee beautifully packed and the coffe is delicious - I wouldn't go anywhere else.
23 avril 2023
Réponse de The Flat Cap Coffee Roasting Company
Elizabeth, you are very welcome and great to hear that you are enjoying your coffee. Thank you also for taking the time to leave us such a great review.
Great Specialty Coffee
Specialty beans from Brazil that I ordered were truly amazing. Freshly roasted. Was very easy to dial up my espresso machine for these beans, every shot produced really good cup. I would certainly recommend this roaster.
16 avril 2023
Réponse de The Flat Cap Coffee Roasting Company
What a lovely review, so very kind. The Brazilian really is a special coffee, we are so glad that you’re enjoying. We look forward to hearing from you soon.
Réponse de The Flat Cap Coffee Roasting Company
Adam,
Thank you again for reviewing and for the positive comments.
You are very welcome, I hope you’re enjoying the new Bean.
All the best
Mark
Réponse de The Flat Cap Coffee Roasting Company
Clare, thank you very much for the review and kind comments, we look forward to hearing from you again soon.
Great experience.
24 mars 2023
Réponse de The Flat Cap Coffee Roasting Company
Scott, thank you very much for the review and kind comments, we look forward to hearing from you again soon.
Flat Cap Coffee Roasters is an…
Flat Cap Coffee Roasters is an exceptional coffee roastery that has gained a reputation for delivering the finest quality coffee beans in the market. Their dedication to sourcing only the highest quality beans and their expert roasting techniques have set them apart from their competitors.
Their house blends are particularly noteworthy, providing a complex and balanced flavour profile that is sure to satisfy even the most discerning coffee connoisseur. The Columbian Origin is another favourite among their customers, with its bold and rich flavour that is both smooth and robust.
One of the standout features of Flat Cap Coffee Roasters is their commitment to sustainability. They use eco-friendly packaging and work closely with their suppliers to ensure ethical and sustainable practices are in place. This dedication to sustainability is commendable and adds to the overall experience of enjoying their delicious coffee.
In summary, if you are looking for a top-quality coffee roaster, then Flat Cap Coffee Roasters is definitely worth a try. Their dedication to sourcing the best beans and their expert roasting techniques have resulted in a coffee that is truly exceptional, and their commitment to sustainability adds to the appeal of their brandGet coffee from here all the time
11 mars 2023
Réponse de The Flat Cap Coffee Roasting Company
First words, wow and thank you George....
Your review is very in depth and really does capture the heart of what we are trying to achieve at Flat Cap, you have captured every aspect of our goal to provide the best and most ethical coffees whilst linking every part of the coffee's journey from cherry to cup.
Thank you again, the review is so appreciated and will certainly help our other customers to make that best informed choice.
Mark and Alex
Liked the story, liked the service, loved the coffee.
Liked the story, liked the service, loved the coffee.
I’m a bit of a coffee snob but when I first saw their coffee on the Help for Heroes website I went over to their website to give it a try. Bought the sampler (#2820) and am so impressed, much cheaper than what I had previously bought and just as good if not better. I asked it be ground for a cafetière and it was done perfect, brewed well with no powder at the bottom of my mug. Fantastic! Will certainly buy from again whenever I need great coffee.
27 février 2023
Avis spontané
Réponse de The Flat Cap Coffee Roasting Company
Hi Ellis, thank you for the lovely coffee review and for all the kind words. The in depth comments are greatly appreciated and really help us and other customers. We hope to hear from you again soon and continue to enjoy your coffee:)
Great website easy to use
Great website easy to use. Fast delivery, great posh packaging. Coffee is fab.
23 février 2023
Réponse de The Flat Cap Coffee Roasting Company
Hey Peter, Thank you so much for the lovely review it is so appreciated especially the "posh packaging" comment:) We look forward to hearing from you soon and hope that you continue to enjoy your coffee.
Second order from Flat Cap to restock
Second order from Flat Cap to restock, and of course try some different beans - top notch service as ever, and great coffee 👌🏻 Slowly working my way through the range and looking forward to what’s next up - highly recommended company!
30 janvier 2023
Réponse de The Flat Cap Coffee Roasting Company
Thank you so much for the lovely review, its always so appreciated and welcome. Keep enjoying and we look forward to hearing from you guys again soon:)
Great coffee
Great coffee, great service, really fast sending out my order. I love the coffee from here, it's a very welcome pick me up mid-morning.
1 février 2023
Réponse de The Flat Cap Coffee Roasting Company
Thank you so much for the lovely review, its always so appreciated and welcome. Keep enjoying and we look forward to hearing from you guys again soon:)
Réponse de The Flat Cap Coffee Roasting Company
Thank you so much for the lovely review, its always so appreciated and welcome. Keep enjoying and we look forward to hearing from you guys again soon:)
Réponse de The Flat Cap Coffee Roasting Company
Thank you so much for the lovely review, its always so appreciated and welcome. Keep enjoying and we look forward to hearing from you guys again soon:)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.