FlexActive Fitness Avis 

53
TrustScore 1.5 sur 5

1,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

It's a shame I have to even leave one star. Buyer beware, piss poor business practices. Never sending tracking number or item . No response until they are ready to ship at there convenience.

Noté 1 sur 5 étoiles

Terrible company. ordered resistance bands on 19th August, no goods, no email address that works, no phone number. Complete Scam. Am in correspondence with my credit card provider to claim refund of... Voir plus

Noté 1 sur 5 étoiles

Complete scam - don't use. Wrong sized clothing, OK this happens. Returned as directed, recorded delivery. No contactable phone number to chase refund after 16 days, used credit card complaints proce... Voir plus

Noté 1 sur 5 étoiles

Avoid at all costs! I generally don't bother with reviews but this company took my money for cycling gear, goods were returned immaculate but I have been chasing refund for 2 months with diminishing... Voir plus

À propos de l'entreprise

  1. Magasins d'appareils de fitness

Écrit par l'entreprise

At FlexActive Fitness, we strive to bring you the latest and greatest in the world of fitness. Our handpicked products are everything you need to work out anywhere! We bring you the best quality and best value fitness equipment.


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

53 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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Tous les avis

(53)

2 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Complete scam

Complete scam - do not order from them... products and website look good but then it all arrives individually from China! Cheap and nasty... all items sent back once received and tracked with signature but no refund issued... not sure what to do and how to get my money back!

25 mai 2021
Avis spontané
Noté 1 sur 5 étoiles

Never buy anything from them

Never buy anything from them
Paid for the helmet and 2 hours later sent 3 emails asking to cancel, no answer but 2 days later they are telling me that parcel is on the way.
All their positifs reviews are fake. Mediocre quality. Don't bother to get get your money back, you'll waste your time. Scam.

20 mai 2021
Avis spontané
Noté 1 sur 5 étoiles

This company is a complete scam

This company is a scam. I ordered what looked like was ankle weights for a price that corresponds to what is expected but received a couple of basic cheap straps without any weights in them. I returned them as per instructions on their website but have not heard back and have for weeks and weeks been chasing for an update on my refund without any response at all. Do not order anything from this company, they don't even have a telephone number on their website for contact. Clearly their goal is scam people.

11 mai 2021
Avis spontané
Noté 1 sur 5 étoiles

Fraudulent practice

Ordered a weights vest and discovered that weights for it would work it more expensive than buying one with weights already in situ so instigated a return. Return was made at my expense and they responded with asking to wait 14 days for refund. Contacted them after the 14 days and same stock response sent. I have contacted trading standards to make them aware of this fraudulent practice as I informed Flex that I would. I have little hope of recouping this expenditure however. Avoid these scammers.

29 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

Scam!

Scam!! Avoid!!
I ordered two item which arrived after 6 weeks from China. Items not as advertised therefore I thought it is just fair I returned it and get a refund back. This was two months ago, no refund no answer. I sent at least 5 emails with a prove of the returned postage and nothing.

2 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service, products and quality!

The quality of products I have purchased from Flexactivefitness has been awesome. From running vests, to cycling equipment and more, it’s been a brilliant find and the service and easy to use website with the guys at Flex is second to none! I highly recommend to buy any of the products as for price point compared to the market is great! Keep it up the team at Flex!

14 mars 2021
Noté 1 sur 5 étoiles

Scam company that sells cheap stuff and ignores your refund

I ordered two items at £60, each arrived individually and about one week from each other although their return policy is a strict 14 days. Had the second item been delivered later than one week, I would but have been able to return them both as it it would have been too late. The items came with price tags on them: $5-$10 in price, not the £20-£30 advertised on the website.
I sent them back as they weren’t what I wanted, and one month later they are no longer answering my emails regarding my refund. I sent proof of postage, the items in their original package and my return address and here I am with nothing.

12 mars 2021
Logo de FlexActive Fitness

Réponse de FlexActive Fitness

Hi Adina,

The 14 days in the policy starts at the date of delivery, so that shouldn't be a problem at all. The reason that sometimes items are delivered separately is that they are fulfilled from different warehouses depending on stock availability. The prices on the package are set for the courier and aren't related to the selling price on our website.

We are very sorry that the items weren't what you wanted. Your refund has been issued. Our accounts team will look into the reason why you are yet to receive your refund, and we will hopefully get that sorted for you as soon as possible. We have also resent the confirmation email for you, please check your spam folder if you can't locate it.

Once again we apologise for your experience and we hope it's all fixed very soon.

Noté 5 sur 5 étoiles

Really happy with the items

Really happy with the items. Delivery was faster than I expected and the quality was much better than I thought for such a good price.FlexActive makes life more comfort,will recomended to my friends and family.

30 janvier 2021
Avis spontané

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