Flight Centre Canada - Flight Centre Cruise Specialist Avis 

This was our first time using Flight Centre - and our travel consultant Neil Chesworth was amazing! He was very knowledgeable & offered us many great travel ideas/suggestions. He was VERY quick at getting back to us with answers to ALL of our many questions. He went over & above finding us walking tours in Rome, etc.
We are very excited and really looking forward to our cruises!

We booked our trip with Erin Dougan and she was wonderful, patient and professional. With her help and support, it made the whole process so much smoother and easier, especially during the airline strike. Her care for her customers is greatly appreciated. We will definitely call her again for future trips.

We booked out 2025 & 2026 vacations with Neil at Flight Centre. He was extremely helpful, efficient and thorough. He walked us through the booking process from A to Z without missing a beat. It was a pleasure. We look forward to following up with help on flights and transportation as well as excursions.

I had the pleasure of working with Neil Chesworth who is absolutely amazing. From helping us with the cruise, flight, hotel and ground transportation for our family upcoming vacation in a few weeks. He left no stone unturned and we’re so happy and thankful to him for taking care of our vacation needs. We have everything we need and are looking forward to our vacation.

I have now had Neil Chesworth from your Vancouver, BC office look after my vacation travel arrangements two years in a row. As was the case last year, again this week, Neil worked his magic in booking me on a couple of small group tours to Croatia and Turkey in August 2025. He seems to be able to find the perfect tours to suit my needs and my requests while at the same time offers helpful suggestions when it comes to travels times and dates including flight options. It is without hesitation that I would gladly recommend Neil to all of my friends and family to look after their travel arrangements. I am really looking forward to my upcoming travels!

Erin was the most excellent to work with, we do not travel much and she made our booking experience actually fun, even though I had to sell one of my kidneys to pay for it !!
No, all kidding a side, thankyou Erin and we will most certainly will contact you again in the future.

We have been booking with Erin D for 10 years now, with 31 completed ocean cruises and 1 land tour. We also have 16 future ocean cruises, 1 river cruise and one land tour booked with Erin, for travel in the next 2 years. We really enjoy booking with Erin. She gives us excellent service and makes suggestions for add-ons to our cruises to make our vacations that much better. We are really looking forward to experiencing our first river cruise with Avalon. We had never considered doing a river cruise, until Erin suggested it to us. It will be a bonus having her accompany us and a group of her clients on this cruise. We are really looking forward to it.

I would like to thank Erin D. for her expert help and support for booking our first river cruise. We have relied on her for past bookings of ocean cruises where she has extensive experience, and now trying our first river cruise which she has actually been on and could let us know her experiences. I appreciated her patience and willingness to answer all my questions, which made us feel we were making the best choice for us. Thanks Erin and look forward to dealing with you on future bookings.

Asked for help and did not receive a response. If someone is contacting you - they want a response ASAP or at least within 24-72 hours. Very disappointed in the lack of response.