Flight Centre Canada Avis 396

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Mariah is amazing! so helpful (and patient!) She explained everything perfectly and the whole experience was smooth. I will be recommending her to anyone who needs a great travel agent. Thanks Maria... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the great pleasure of having Kay aka “ Dotty” who was wonderfully engaging,very funny, and totally professional. I had been booking “ on line”……Dotty is way more fun‼️

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shiela C. was our agent and I could not have asked for a better representative to help us with our group booking. She understood what exactly we were looking for and made recommendations as needed. Sh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Christina, Flight Centre Travel Advisor courteously took my in-bound phone call and patiently and thoroughly answered my Flight, Luggage and Elite Travel Alliance Membership queries. Those eight disco... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Full service travel agency with offices throughout Canada, offering flights, cruises, tours and vacation packages.

Flight Centre Canada

Écrit par l'entreprise


Coordonnées de contact


4,8

Excellent

TrustScore 5 sur 5

396 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I do not recommend booking online with…

I do not recommend booking online with Flight Centre. I had to cancel a booking and it has been a nightmare. They are asking for me to pay more instead of taking funds out of the refund.

This is in response to Flight Centre. I am appalled that I had to pay you extra $$ up front in order to cancel, and it will take you 2 - 4 weeks to refund my money. I don't understand why you cannot take your fees from the refund itself. You should also have to wait 2-4 weeks for your fee if I have to wait for my refund. I am reporting you to the BBB.

19 octobre 2025
Avis spontané
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

We're sorry to hear that you've had a frustrating online booking experience, Jo. This is definitely not what we want for our customers. If you still require assistance with this matter, please call our Online Customer Support Team at 1-833-665-6843 or 1-416-368-0396 (if outside Canada). The team is available Monday-Saturday from 11am-8pm EST.

Noté 5 sur 5 étoiles

Cindy was amazing

Cindy was amazing. Very knowledgeable and super helpful. She had personal experience with the resort we wanted and was able to give a first hand knowledge of the resort areas. Fantastic experience!

12 octobre 2025
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

Thanks for sharing, Amy! It's so great that Cindy was able to share her personal experience with the resort you wanted to make it a fantastic trip for you.

Noté 5 sur 5 étoiles

Venka is an excellent travel agent she…

Venka is an excellent travel agent she goes above and beyond to make sure that you have exactly what you want she is a pleasure to deal with.

17 octobre 2025
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

Thanks, Gundrun, for sharing your positive booking experience with Venka.

Noté 5 sur 5 étoiles

Excellent service!

Staff at Coquitlam office are always excellent, especially Katrina. She goes above and beyond, keeping track of things and is always on top of everything. She replies promptly, is efficient and very friendly. Would (and have) recommend her to friends and family.

13 octobre 2025
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

Thanks for sharing, Kim! It's great to hear that the Coquitlam store, especially Katrina, have gone above and beyond to assist you with your travels. Thanks for taking the time to recommend us to your family and friends. We can't wait to assist with all of your future travels!

Noté 5 sur 5 étoiles

Shiela was an absolute pleasure to work…

Shiela was an absolute pleasure to work with. She made the entire booking process seamless and stress-free, always responding quickly and with so much patience. From coordinating our large group to handling last-minute details, she was organized, kind, and incredibly helpful every step of the way. We’re so grateful for her support and would highly recommend her to anyone planning a destination wedding or group trip.

21 septembre 2025
Avis spontané
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

Thanks, Jas, for sharing your 5-star experience booking group travel with Shiela. We're so happy (but not surprised) that she provided seamless and stress-free support the whole way.

Noté 5 sur 5 étoiles

Sheila was amazing!!!

Sheila was amazing and so easy to work with! She organized our group wedding trip to Mexico and everything was so seamless! Thank you Sheila for all the hard work you do!

2 octobre 2025
Avis spontané
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

Thanks for sharing your seamless experience working with Sheila and congratulations on your nuptials.

Noté 5 sur 5 étoiles

We found Sunil to be helpful

We found Sunil to be helpful, knowledgeable and very patient.

11 octobre 2025
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

Thanks for sharing your experience, Linda!

Noté 5 sur 5 étoiles

Always a great experience with Ryan at…

Always a great experience with Ryan at the Burlington Mall location. He takes the time to listen and find me the "must haves" and never tries to upsell. He also has a great sense of humour!

9 octobre 2025
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

Thanks for the 5-star review and sharing your positive experience booking with Ryan.

Noté 5 sur 5 étoiles

Liz made planning our trip effortless

Working with Liz Goodbrand at Flight Centre has been an incredible experience. She made planning our Africa trip easy from start to finish. Her communication was clear, timely, and friendly, and she handled every detail with care.

What really stood out was how proactive she was. Liz anticipated what we’d need, kept everything organized, and made what could have been a complicated process feel completely stress free. It’s rare to find someone this professional and genuinely committed to great service. I wouldn’t hesitate to book with her again.

9 octobre 2025
Avis spontané
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

Thanks for sharing your experience working with Liz to plan your Africa trip. We're so happy to hear that the process was a positive one from start to finish. This is the level of service we aim to provide with every customer. We can't wait to assist with your future travels.

Noté 5 sur 5 étoiles

A real Professional!

This is the first time I have ever been to Italy, so I was a bit nervous. Cortney Cahusac from Flight Centre's Burlington office dispelled all of my worries. She is a real expert at what she does! She kept me in the loop about everything and answered all my questions quickly and efficiently. Cortney thank you for everything!

4 octobre 2025
Avis spontané
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

Thanks for the review, Rhonda! Being nervous is understandable, but we're so happy to hear that Cortney dispelled all of your worries as part of booking with us. We can't wait to assist with your future travels!

Noté 5 sur 5 étoiles

Katherine in the Victoria office

Katherine in the Victoria office was fantastic at finding an excellent package for myself and my daughter. She listened to our specifics and found a combo that combined our desire to experience a new location and culture with our need for some relaxation. Thank you.

1 octobre 2025
Avis spontané
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

This is what we love to hear, Cynthia...our Travel Experts taking your travel needs and creating the prefect package to match. Thanks for sharing and we look forward to assisting with your future travel needs!

Noté 5 sur 5 étoiles

Cortney helped us by finding the best…

Cortney helped us by finding the best flights for our travel plans at the best price. She made the whole process so easy and stress free for us.

27 septembre 2025
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

Thanks for sharing, Bruce! We're so happy to hear that Cortney made the booking experience so easy and stress-free for you!

Noté 5 sur 5 étoiles

Great service

Heather Smith made picking up my holiday easy.

28 septembre 2025
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

Thanks, Gordon, for sharing your great experience booking with Heather!

Noté 5 sur 5 étoiles

We recently booked our trip to Punta…

We recently booked our trip to Punta Cana through Bella at Flight Centre, and she was absolutely wonderful to work with! From the very beginning, she was friendly, professional, and incredibly knowledgeable. Bella took the time to listen to what we were looking for and went above and beyond to make sure every detail was perfect. She answered all our questions quickly and gave us great recommendations that made our vacation even better. Everything went so smoothly, and we felt completely taken care of. Thanks to Bella, we had an amazing and stress-free trip to Punta Cana. We’ll definitely be booking with her again!

17 septembre 2025
Avis spontané
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

Thanks, Elise, for sharing your positive experience booking with Bella. We're so happy to hear that from start to finish you were delivered wonderful service and had a great trip. We can't wait to help with your future travels.

Noté 5 sur 5 étoiles

Our groups consultant Yolande was…

Our groups consultant Yolande was amazing!! I truly couldn't have asked for a better experience. My fiance and I have been in close contact with her since we first spoke months ago. She has helped assist our group wedding guests in booking their trip and everything has been so smooth. She is a hard worker, responds quickly, and her bright and bubbly personality is the cherry on top. Thank you for everything Yolande! I would HIGHLY recommend her for your group bookings!!!

30 septembre 2025
Avis spontané
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

Thanks, Sandra, for the 5-star review. We're so happy (but not surprised) that everything has gone smoothly working with Yolande. We hope you have a wonderful destination wedding.

Noté 5 sur 5 étoiles

Great Vacation Partners!

We have booked two different vacations this year with the same rep at Flight Centre. She is on the ball and very patient, answering all questions and providing any info we request within a timely manner. It's nice to know we have one person we can go to at Flight Centre.

27 septembre 2025
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

Thanks, TG, for the great review. We're so happy to hear you've found your go-to Travel Expert on our team.

Noté 5 sur 5 étoiles

5 stars for a reason

I have dealt with Vicki M at the Burlington Mall location twice now & would not hesitate to use her and/or recommend her. Right from me walking in she listened to what I was looking for then gave me some recommendations, some based on her own personal experiences. We chose to go with a resort she had personally been to and it highly exceed our expectations. Vicki went above & beyond making arrangements at the other end to accommodate us and a celebration that happened while away. She followed up before we left & also after coming home. Thanks Vicki for all you have done !

16 septembre 2025
Avis spontané
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

Thanks, Amanda, for sharing your experiences booking your travels with Vicki. We so happy (but not surprised) that you were delivered amazing service from start to finish and look forward to helping with your future travel needs.

Noté 5 sur 5 étoiles

Mariah Mirchandani

I have been a regular client of Mariah's for many years. I will NOT book a trip without consulting her. She is professional, highly efficient and very aware of my needs on any particular trip. Travelling, especially nowadays, can be an extremely stressful and challenging experience. Having Mariah on my team takes a huge weight off my shoulders. Bottom line...she takes care of you! Consistently outstanding!

25 septembre 2025
Avis spontané
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

We love to hear it, so thanks, Darryl, for sharing! And, we're not surprised that Mariah is consistently outstanding in the support she delivers when booking her clients' travel. We're both lucky to have her on our team.

Noté 5 sur 5 étoiles

Mariah Mirchandani did an amazing job

Mariah Mirchandani did an amazing job. She handled a lot of chaos from our end, was patient and complied with every request promptly. We were able to book this trip only because of of her diligence. Thank you Mariah!

26 septembre 2025
Avis spontané
Logo de Flight Centre Canada

Réponse de Flight Centre Canada

Thanks, Sue, for sharing the amazing experience you had with Mariah. We love to be able to take our client's travel vision and turn it into reality. Sounds like she did just that for you!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus