Flight Centre New Zealand - Flight Centre Silverdale Avis 

11
TrustScore 4 sur 5

4,1

Shop 14b , 61 Silverdale Road, 932 Silverdale, Auckland North, NZ


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Speaking with the customer service person helped us get exactly what we were looking for. She took her time finding the best flight times with manageable stopover times between flights. Everything was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We worked with Cory Wei. We were impressed with his broad knowledge of many countries, booking.com places to stay and attractions to visit. He went out of his way to check that connecting flights were... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from Cory Wei and the team at Silverdale Fightcentre . Friendly and helpful and available to help when you need assistance overseas . Sorted our flights back following a death in the fa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Review for Diana Lintag – Flight Centre Silverdale We’d like to give a big thank you to Diana Lintag at Flight Centre Silverdale for her outstanding service in helping us plan not just one, b... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Shop 14b , 61 Silverdale Road, 932, Silverdale, Auckland North, Nouvelle-Zélande

  • 0800 250 132

4,1

Bien

TrustScore 4 sur 5

11 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,1

Tous les avis

(11)

675 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Efficient service

Speaking with the customer service person helped us get exactly what we were looking for. She took her time finding the best flight times with manageable stopover times between flights. Everything was double checked and explained to us.

12 janvier 2026
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Réponse de Flight Centre New Zealand - Flight Centre Silverdale

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Noté 5 sur 5 étoiles

Japan & Shanghai: Exceptional Service from Diana, Silverdale FC

We recently completed a multi-city trip Japan & Shanghai planned with the help of Diana, and we couldn’t be more impressed with her professionalism, patience, and expertise as a travel agent. From start to finish, she provided thoughtful recommendations that made our entire journey smooth, convenient, and truly memorable.

Diana took the time to understand what we needed for each stop of our trip. Her recommendation to stay in the Ikebukuro area in Tokyo was perfect our hotel at Sunshine Prince offered unbeatable convenience, with direct access to a mall, quick dining options, and easy connections to nearby train lines. Despite the busyness of the area, it turned out to be an ideal base for our short stay.

She also suggested the Sheraton Miyako Osaka Hotel for the longer portion of our trip, and it was spot-on. Traveling via Shinkansen from Tokyo to Osaka was seamless, and having the hotel connected to the Kintetsu Line station made local travel and day trips, like our visit to Kyoto, Nara, Kobe etc incredibly stress-free.

Our time in Shanghai was just as enjoyable, thanks to another well-chosen hotel located conveniently near major attractions. Every recommendation Diana made aligned perfectly with our needs and travel style.

Even while on leave, she remained incredibly accommodating and patient. Her dedication, attention to detail, and genuine care for her clients truly set her apart.

We highly recommend Diana to anyone looking for a reliable, knowledgeable, and exceptional travel agent. Her guidance made all the difference in our trip, and we are deeply grateful for her outstanding service!

10 novembre 2025
Avis spontané
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Réponse de Flight Centre New Zealand - Flight Centre Silverdale

We appreciate you taking the time to leave this fantastic review. We love to see how the team have made your booking experience so seamless and efficient 😍

Noté 1 sur 5 étoiles

I got charged NZ$300 for a very…

I got charged NZ$300 for a very straightforward bookin:-.
A business return flight for myself AKL to JFK and
an economy return flight for my son, AKL to JFK. Both flights on same day, same plane.
Flight Centre charged me 2 x NZ$150 for making the booking. I could have booked it myself, and feel $300 is daylight robbery.
If this $300 is not refunded, I will never use Flight Centre again.

16 novembre 2025
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Réponse de Flight Centre New Zealand - Flight Centre Silverdale

Dear Helen,

Our Flight Centre Travel Expert Service Fee has been in place since 2022 and is designed to provide comprehensive, end-to-end travel care. This includes access to a dedicated expert who can help you find the best travel options tailored to your needs.

If you prefer to book independently, you’re welcome to use our website, where you can manage your own travel plans for a small online booking fee.

Kind regards,
The team at Flight Centre

Noté 5 sur 5 étoiles

Fabulous customer service and…

Fabulous customer service and communication

24 octobre 2025
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Réponse de Flight Centre New Zealand - Flight Centre Silverdale

Hi, thanks for sharing this wonderful review for the team! We love to hear that their efficient communication made your booking process so seamless 😊

Noté 5 sur 5 étoiles

best customer services

I booked my flights and hotel through the Silverdale branch, and I must say, Cory Wei is amazing! He has a wealth of insider tips and is always quick to respond to my questions. I highly recommend the Silverdale branch, especially Cory.

11 septembre 2025
Avis spontané
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Réponse de Flight Centre New Zealand - Flight Centre Silverdale

Thanks for your glowing review, Nicole! We love to see how the team used their expertise and recommendations to take great care of your travels!

Noté 5 sur 5 étoiles

Review for Diana Lintag

Review for Diana Lintag – Flight Centre Silverdale

We’d like to give a big thank you to Diana Lintag at Flight Centre Silverdale for her outstanding service in helping us plan not just one, but two amazing trips!

She made our anniversary getaway to Queenstown so smooth and stress-free — every detail was taken care of, and her recommendations really helped make the experience extra special. Diana’s attention to detail, patience, and genuine care made all the difference.

We're also have an upcoming family holiday to Sydney, and once again, she's been incredibly helpful and efficient. Her knowledge, responsiveness, and friendly approach make the whole booking process so much easier.

Highly recommend Diana if you want your travels to be seamless and enjoyable from start to finish. Thank you again, Diana!

17 mai 2025
Avis spontané
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Réponse de Flight Centre New Zealand - Flight Centre Silverdale

Hi There,

We appreciate you sharing your wonderful experiences. It's great to hear that the anniversary getaway to Queenstown was smooth and that the recommendations enhanced the experience. We are also pleased to know that the upcoming family holiday to Sydney is being handled efficiently. Thank you for recommending our services!

Noté 5 sur 5 étoiles

Cory Wei - Number 1

We worked with Cory Wei. We were impressed with his broad knowledge of many countries, booking.com places to stay and attractions to visit. He went out of his way to check that connecting flights were timed well, investigated whether flights a day or two either side of our dates could be acquired for a better price and was even able to book bus and train tickets. Thank you Cory.

7 mars 2025
Avis spontané
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Réponse de Flight Centre New Zealand - Flight Centre Silverdale

Dear Mark,

We're happy to hear that our assistance with your travel plans, including flights and accommodations, was so helpful. It's great to know that the extra effort to find the best options and pricing was appreciated. Thank you for your positive feedback.

Noté 5 sur 5 étoiles

Regino Olivero

Regino Olivero, what a pleasure it has been dealing with you! Always a friendly face and a warm welcome, thank you for all you have done for me and my mum so far looking forward to her visit in November! You are AWESOME.

31 mai 2025
Avis spontané
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Réponse de Flight Centre New Zealand - Flight Centre Silverdale

Dear Juan,

We are so happy to hear that you had such a positive experience. It's wonderful to know that you felt welcomed and supported. We appreciate your kind words!

Noté 5 sur 5 étoiles

Diana was very pleasant

Diana was very pleasant, helpful and knowledgeable making it a smooth experience.

29 mai 2025
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Réponse de Flight Centre New Zealand - Flight Centre Silverdale

Dear Kaye,

We're happy to hear that your experience was smooth. Thank you for your positive feedback; we appreciate it.

Noté 5 sur 5 étoiles

Great service from Cory Wei and the…

Great service from Cory Wei and the team at Silverdale Fightcentre . Friendly and helpful and available to help when you need assistance overseas . Sorted our flights back following a death in the family in an hour of our request . Five star service !

16 mai 2025
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Réponse de Flight Centre New Zealand - Flight Centre Silverdale

Dear David

We are thrilled to hear about your positive experience with Cory Wei and the team at Silverdale. We appreciate your kind words. We also offer our most sincere condolences for your loss.

Noté 5 sur 5 étoiles

First Class service - couldn't ask for more

Everything was covered regarding my forthcoming trip. I didn't feel worried that I hadn't thought about something important. Excellent service

23 mars 2025
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Réponse de Flight Centre New Zealand - Flight Centre Silverdale

Hi Jill.

We're so glad to hear that you felt well-prepared for your trip. It's our goal to ensure our customers have a smooth and enjoyable travel experience. Thank you for your kind words about our service.

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