Racheal worked on our holiday plans until they were right, she made sure all the details were explained and correct, we feel that the holiday will run smoothly now
L'entreprise a répondu
Établissement
Changer d'établissementShop 14A Stirlings Central, 54 Sanford Street, 6530 GERALDTON, WA, AU
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The experience i have for a first time flyer was absolutely incredible, the time, effort and affordability of flight where perfect. i cant imagine going anywhere else the experience has been incredibl... Voir plus
L'entreprise a répondu
service and knowledge of trip
L'entreprise a répondu
Customer service was excellent! Irene was super helpful, quick and knowledgeable!
L'entreprise a répondu
À propos de l'entreprise
À propos de Flight Centre Australia - Flight Centre Geraldton
Écrit par l'entreprise
Écrit par l'entreprise
Coordonnées de contact
Shop 14A Stirlings Central, 54 Sanford Street, 6530, GERALDTON, WA, Australie
- (08) 9921 8700
3,7
Moyen
8 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Don't use a flight centre agency to book your tickets!!!
At this point it would not even give one star if I was able to, there has been so much miscommunication with Irene Wilton from flight centre Geraldton that has cost me alot of money!!! I am currently in Turkey, booked through Irene and needed to cancel my flight today as needing to stay longer and rebook, unable to do so as unbeknown to me when booking once the agency has booked the ticked6they are the only ones able to cancel......of no help when your overseas, ph number is not working only wifi so have emailed her, no reply , flight leaves this afternoon, not only will I lose my ticket my friend will also as I booked both through Irene, never ever again will I use this service, beyond disgusted!!!
6 juin 2026
Avis spontané
Réponse de Flight Centre Australia - Flight Centre Geraldton
Hi Jodie, all Flight Centre customers have access to our 24/7 emergency assist team, who assist our customers via phone call (due to the nature and urgency of emergency requests.)
They can be contacted from overseas on; +61 7 3083 6452
The experience i have for a first time…
The experience i have for a first time flyer was absolutely incredible, the time, effort and affordability of flight where perfect. i cant imagine going anywhere else the experience has been incredible to make a dream come true
1 mai 2026
Réponse de Flight Centre Australia - Flight Centre Geraldton
We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!
Treated very well very good service
2 mai 2026
Réponse de Flight Centre Australia - Flight Centre Geraldton
Thanks for your review!
Réponse de Flight Centre Australia - Flight Centre Geraldton
Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊
Racheal worked on our holiday plans until they were what we wanted in a holiday
Racheal worked on our holiday plans until they were right, she made sure all the details were explained and correct, we feel that the holiday will run smoothly now
10 octobre 2025
Réponse de Flight Centre Australia - Flight Centre Geraldton
Thank you for this amazing review, We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!
service and knowledge of trip
23 septembre 2025
Réponse de Flight Centre Australia - Flight Centre Geraldton
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us Anne Gallop! 😍
Failure to process refund for cancelled tour
I lodged a complaint 11/9/2025 in regard to not receiving a refund for a Costsaver Tour that was cancelled. I am still waiting to hear from Flightcentre regarding my complaint or my refund.
I provided my account details to Irene Wilton from Geraldton WA and she has failed to process the refund. Refund request CP-01309775
9 septembre 2025
Avis spontané
Réponse de Flight Centre Australia - Flight Centre Geraldton
I’m sorry to hear about your experience Susan, we completely understand how frustrating the cancellation and refund process can be. For refunds, we do need to wait for the supplier to return the funds to us before we can process them back to you. If you’d like to discuss this further, please reach out to our Customer Relations team by completing this form: http://travl.to/62043sSdgv
Customer service was excellent!
Customer service was excellent!
Irene was super helpful, quick and knowledgeable!
6 septembre 2025
Réponse de Flight Centre Australia - Flight Centre Geraldton
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us FRIDA WINDISCH! 😍
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.