Flooring Megastore Avis 

Great service from start to finish. Martin was wonderful. Highly recommended.

Having placed an order on 03-Jul I received an automated email confirming order and to say contact will be made once items ready for shipment. No comms whatsoever (apart from Trust Pilot asking for feedback). Called the company who informed me an email was sent on 07-Jul, having checked the inbox, recycle bin and junk files I can confirm no email was received.

Called at 17:15 on 11-Jul and left a voicemail even though closing times state 18:00. Call received back on 12-Jul to be told delivery will be made 17-Jul.

Considering the £34.99 delivery, poor and misaligned automated communications and the fact I have trades waiting for this delivery I would not recommend this company.

Great price, lots of choice, easy site to navigate. Email to arrange delivery was clear and gave good advice on what to expect, and when I rang customer service I spoke to Martin who was extremely helpful, polite and a pleasure to speak to.

Great online experience, good quality product and competitively priced. Great customer service from Martin. Delivered on time. Highly recommend this company.

I ordered a Tarakett indigo vinyl from there website and they sent a Tarakett stone vinyl saying this is what I ordered. Will not admit their mistake. will not exchange or refund, want to sell me another one of correct colour. When you order online your email confirmation will not tell you what you ordered so you have no way to check if it is correct.

From the outset, our experience has been highly positive. Easy to order, quality product & good value.
Prompt response to arrange convenient delivery date & time.
Aylesford Couriers delivery service was on schedule, friendly & efficient.
Excellent customer service, would highly recommend to others.

Flooring megastore telephone me to agree on a day to deliver the carpet.I was very glad because I'm not in everyday.
A email recieved to say that would be with me at 8.30 on the morning.
Great so I had the rest of the day to do other things.Y
Carpet was trolled into the garage for me.friendly delivery man.

Very good quality carpet and great value for money. Arrived quickly and we are very happy with the result. Will definitely buy from them again and have recommended to many others.

Flooring Megastore have been really easy to deal with. Extremely helpful when having spoken to them on the phone. Martin in particular in customer services has been first class 👌

Would definitely use them again.

Easy to order, really helpful advice and great customer service (from Martin) after the order was placed. Took time to keep me up to date with things!

Ordered from their website and made payment. Received phone call next day stating the website price was incorrect. Although they said it was due to their mistake they asked for an extra £120. I immediately cancelled and requested a refund. I am a pensioner and considered their treatment unacceptable.

Can't fault the delivery and the price. Great contact with Flooring Megastore to arrange delivery, and the flooring was delivered on time and in perfect quality. I would definitely use them again. The pricing was also over £350 below what I'd paid previously via a more well-known retailer.

Excellent service and communication.

Price and choice was good bout after ordering and told delivery would be in 7-10 days i was phoned it would be a month

Great service from Martin & Aedan. Delivered as promised. Great product, recommend flooring megastore highly

Couldn't fault the product or the service I got from Martin and Aaden, both had great product knowledge and were extremely helpful. Very pleased customer.

Very pleased with purchase. Great vinyl flooring and a lot cheaper than other suppliers. Good communication and quick delivery. Thank you.

Ordered the exact same carpet from Flooring Megastore that I saw in a well known high street chain and it was half the price !! ( plus that was after the well known store claimed they had knocked off 50% !?) So after ordering carpet and underlay I was actually £700 better off , had an email from Flooring Megastore a day later to arrange delivery and we agreed a date and it all arrived on time and I was kept up to date by them as well Excellent service !! Only negative was the delivery firm Tuffnells who arrived with one driver ! Luckily me and the wife were home so we could help him in with the carpet otherwise god knows what he would of done ? We struggled lifting it with 3 of us !

Martin was really helpful to get samples sent with follow to see what I thought, low pressure, just helpful and friendly!

Great company , good communication, , excellent price, delivered on time by driver who was cheerful and helpful. No complaints.