Absolutely fantastic tools and service! Ordered some materials, trowels and a pin rake. Was not sure what material to use on my surfaces but with their specialists advice it was easy to do the right d... Voir plus
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great tool for grooving should be for £290 but thank you for checking my delivery information i was a bit worried. Beatle grover perfect thanks ps for this review send me a replacement guide only £... Voir plus
L'entreprise a répondu
Very good. I'm glad I ordered from them. They are also particular about shipping
Ordered some Carpet to Floor Transition Strips from them. Overall good experience and got the delivery within 3 days. But I got no updates about the delivery so that's the only thing I would say is no... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Flooring Tools Direct specializes in premium-grade professional flooring tools and materials. Our comprehensive range caters to professionals and enthusiasts, ensuring exceptional results in every flooring project. With a commitment to quality and expertise, we're the trusted choice for top-tier flooring supplies. We stock popular flooring tools brands like Wolff, Roberts, Spotnails, Crain, Pajarito, MultiTool, Leister etc.
Coordonnées de contact
SM51LN, London, Royaume-Uni
- 02081680655
- info@flooringtoolsdirect
- flooringtoolsdirect.com
4,4
Excellent
101 avis
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N'a pas répondu aux avis négatifs
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Crap customer service
One of each item arrived when I ordered two of each. I called and emailed but after two days had still not been contacted with regards to my order. Customer service is terrible.
23 août 2024
Didn’t receive everything that I…
Didn’t receive everything that I ordered and haven’t had a response back
24 août 2024
Value for money & quick delivery.
Boring story! A part broke on my garden loppers. No idea what this part is called so I started googling and the only helpful search result I had was from FTD. Turns out I needed an anvil block. Very good price so ordered it and it arrived in a couple of days! It’s not an exact match but it attached to the loppers & they are now working perfectly. Not only that but I received a complimentary car freshener that smells amazing.. Win, win, win for me & a massive 5 stars for FTD.
10 août 2024
Received exactly what ordered and on…
Received exactly what ordered and on time. Excellent packing. Thanks
9 août 2024
Very prompt service
Very prompt service, would definitely use Flooring Tools Direct again 💪🏻
7 août 2024
Réponse de Flooring Tools Direct
Thank you for your kind words! We're delighted to hear that you were pleased with our prompt service. Your satisfaction is our priority, and we're glad to know you'd choose Flooring Tools Direct again. We look forward to serving you in the future!
Réponse de Flooring Tools Direct
Thank you for your feedback! We're glad to hear that everything met your expectations and arrived on time. We appreciate your support and look forward to assisting you with your future flooring tool needs!
Paid for 1-2 working days express…
Paid for 1-2 working days express delivery been a week still no package
30 juin 2024
Réponse de Flooring Tools Direct
Thank you for updating us. We sincerely apologize for the significant delay in delivering your parcel. We understand how frustrating this must have been, especially after choosing express delivery. While we're glad it finally arrived, we recognize that this wasn't the service you expected or deserved. Please know that we're reviewing this situation to prevent it from happening again in the future. If there's anything else we can do to make this right, please don't hesitate to reach out.
Speedy delivery and a bit cheaper than…
Speedy delivery and a bit cheaper than a few other flooring companies too
29 juin 2024
Réponse de Flooring Tools Direct
Thank you for your positive feedback! We're pleased to hear that you found our delivery speedy and our prices competitive. Providing great value and service is what we strive for at Flooring Tools Direct. We look forward to serving you again in the future!
Réponse de Flooring Tools Direct
Thank you for your feedback! We're glad to hear that you found the online ordering process quick and easy, and that your delivery was prompt. We appreciate your business and look forward to serving you again soon!
Good wide range on the website
Good wide range on the website, dispatched and delivered quickly, good prices, will be ordering again in the future
15 juin 2024
Réponse de Flooring Tools Direct
Thank you for your wonderful feedback! We're thrilled that you found our range of products, pricing, and delivery service to your satisfaction. It's great to hear that you'll be ordering from us again in the future—we look forward to it! If there's anything else you need, we're here to help.
Réponse de Flooring Tools Direct
Thank you for your feedback! We're pleased to hear that you had a great experience with our quick and timely service. We appreciate your business and look forward to serving you again!
The tool I ordered arrived later than…
The tool I ordered arrived later than the website delivery details advised so I had to drive to another supplier & buy a similar product.
23 mai 2024
Réponse de Flooring Tools Direct
We sincerely apologize for the inconvenience caused by the delay in your delivery. We understand how frustrating this must have been, especially since you had to purchase a similar product elsewhere. This isn't the experience we aim to provide, and we’re taking steps to ensure this doesn't happen again. Thank you for your feedback—it helps us improve.
Réponse de Flooring Tools Direct
Thank you for your kind words! We’re thrilled to hear you had an excellent experience and that you’ll be using us again. We look forward to serving you in the future!
on time and works
great tool for grooving should be for £290 but thank you for checking my delivery information i was a bit worried.
Beatle grover perfect thanks ps for this review send me a replacement guide only £35
Thanks happy man
13 avril 2024
Réponse de Flooring Tools Direct
Thank you for your feedback! We’re glad to hear that the tool met your expectations and that your delivery concerns were addressed. We're also happy to hear you’re satisfied with the Beatle Grover. If you need any further assistance, just let us know. Thanks again for your review and for choosing us!
I would have given more stars
I would have given more stars, but am still waiting three weeks and two emails later for my invoice.
11 avril 2024
Réponse de Flooring Tools Direct
Thank you for your patience. We apologize for the delay in sending your invoice and understand your frustration. The invoice has now been sent with a delay, and we appreciate your understanding. If you have any other questions or need further assistance, please let us know.
Réponse de Flooring Tools Direct
Thank you for your feedback! We're pleased to hear that you found our service very quick. If there's anything else you need or if we can assist you further, please don’t hesitate to reach out. We look forward to serving you again!
Réponse de Flooring Tools Direct
Thank you for your kind words! We're thrilled to hear that you experienced great service and quick delivery. If you need anything else, we're here to help. Looking forward to serving you again!
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