We’ve just had our third flooring order from Floorstore fitted today. Always great service from Mike in store who has the patience of a saint, nothing is too much trouble. Simon the surveyor who is al... Voir plus
L'entreprise a répondu

91 Roseville Road, Sheepscar, LS8 5DR Leeds, West Yorkshire, GB
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We’ve just had our third flooring order from Floorstore fitted today. Always great service from Mike in store who has the patience of a saint, nothing is too much trouble. Simon the surveyor who is al... Voir plus
L'entreprise a répondu
Thanks to everyone at Floorstore. Everything went so smoothly...From choosing the laminate, to placing the order, to measuring, and to fitting. The two lovely young men came to fit the laminate were p... Voir plus
L'entreprise a répondu
I had a great experience at the Roseville Road Floor store thanks to Mike and Jonny. Both were genuinely helpful, knowledgeable, and went out of their way to make the process easy from start to fini... Voir plus
L'entreprise a répondu
Excellent service from Jonny at Floorstore Leeds and Vinnie and John from the floor laying contractor. We ordered Invictus Ultimus LVT in Majestic Oak in herringbone pattern. It looks great so very ha... Voir plus
L'entreprise a répondu
The Floorstore, Leeds’ 18,000 square foot showroom is seen to be a leading light in developing flooring tailored to the customer’s requirements, with colour, design and texture as a priority. Here we pride ourselves on offering the highest quality products at the best prices, fitting and delivering throughout the UK on a daily basis to both domestic and commercial customers. Our sales team share over 150 years of collective knowledge in the flooring sector, enabling us to answer any queries that you may have.
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91 Roseville Road, Sheepscar, LS8 5DR, Leeds, West Yorkshire, Royaume-Uni

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We’ve just had our third flooring order from Floorstore fitted today. Always great service from Mike in store who has the patience of a saint, nothing is too much trouble. Simon the surveyor who is always on time and always ready to answer questions and give good advice. Great team of fitters today in Mark and Adam who took great care in fitting our carpet and vinyl to make sure it was fitted perfectly despite there being a few tricky areas and made sure everything was tidied up before leaving. I would definitely have them fit any future flooring for us.

Réponse de Floorstore - Leeds
Thanks to everyone at Floorstore. Everything went so smoothly...From choosing the laminate, to placing the order, to measuring, and to fitting. The two lovely young men came to fit the laminate were polite and professional. The laminate was fitted in a couple of hours. Very happy with Floorstore staff and the job they've done.

Réponse de Floorstore - Leeds
Excellent service from Jonny at Floorstore Leeds and Vinnie and John from the floor laying contractor. We ordered Invictus Ultimus LVT in Majestic Oak in herringbone pattern. It looks great so very happy. The advice offered by Vinnie on how to look after our floor has been appreciated. The only negative was delay in the provision of the matching wood door and step plinth, but we were given temporary plinths and whilst it was provided a few weeks after the original fitting date I am very happy with the final result. Note: I understand due to the delays in getting these wood effect plinths Floorstore will no longer be providing these which is a disappointment as I wouldn't have placed an order without.

Réponse de Floorstore - Leeds
Great personal service from
Jonny and Mike today, thank you. Very helpful, patient and knowledgeable.

Réponse de Floorstore - Leeds
I had a great experience at the Roseville Road Floor store thanks to Mike and Jonny. Both were genuinely helpful, knowledgeable, and went out of their way to make the process easy from start to finish. They took the time to understand what I needed, offered practical advice without any pressure, and made sure everything was clear and straightforward.
Customer service like this is rare—friendly, efficient, and actually focused on getting the right outcome rather than just making a sale. A real credit to the store. Would definitely recommend!

Réponse de Floorstore - Leeds

Réponse de Floorstore - Leeds
Very responsive during sales but less so with after care. Two fitting issues that we were left to resolve ourselves. I also like the LVT floor but the idea that it is scratch resistant is inaccurate.

Réponse de Floorstore - Leeds
So we went to floor store and over measured my flat because I knew absolutely full well I'd need to. Since we measured it for all rooms our bathroom was renovated so we didn't need to do the bathroom in my mind thinking we'd have enough now.
We managed to do two rooms and the hallway with one single plank left. So no kitchen area done.
4 stars because we paid off monthly and they were pretty sound people just didn't estimate enough I have no clue how.

Réponse de Floorstore - Leeds
Friendly, helpful service. That's why I've used Floorstore twice now for carpets and underlay. Plus their prices are very competitive. There is also free parking at their Leeds store.

Réponse de Floorstore - Leeds
When the flooring I originally chose was unavailable, Floorstore gave me a more expensive floor for the same price.
Staff at Leeds were amazing.

Réponse de Floorstore - Leeds
The service was top class and the whole experience very easy

Réponse de Floorstore - Leeds

Réponse de Floorstore - Leeds
We are very pleased with our recent purchase of LVT flooring from Simon earlier this January. He is knowledgeable and kept us updated on the order and the delivery. That's why we have come back to obtain a quote for carpet installation in our bedrooms. Simon's comprehensive explanation of various carpet types has helped us decide on what we need. We highly recommend visiting Floorstore in Leeds for such services!

Réponse de Floorstore - Leeds
Very friendly and informative.
The sws assistant we dealt with was very helpful and was very informative and advised us which would be the best type of flooring for the room we were looking at

Réponse de Floorstore - Leeds
Good service, didn't try the big sell, just let us browse and answered questions when asked them.

Réponse de Floorstore - Leeds
Really great service from everyone at Floorstore on Roseville Road in Leeds. They have a wonderful showroom with loads of choices (Real wood flooring, LVT, vinyl boards, beautiful carpets etc).
Mike helped us choose a floor within our budget for our living room and gave us time and space to review our options.
We booked a free survey to check our sub floor and to measure up, booked with a fitter quickly, floor was installed and looks amazing, whole process was so quick and seamless. They made it super easy from start to finish. Mike and his colleagues answered all of my questions and we really appreciated the teams kind help and expertise.

Réponse de Floorstore - Leeds
Great customer service in store. Helped us with options available to us and information on fitting.

Réponse de Floorstore - Leeds
"I highly recommend this store and their services! From my first visit through to the final installation, the service and communication have been of a very high standard.
Manny, the sales manager, made the entire process incredibly easy and straightforward for me. He went above and beyond to ensure I got the best deal possible. If you're looking for professional service and a seamless experience, this is the place to go!"

Réponse de Floorstore - Leeds
Friendly and helpful staff who responded very quickly to any queries we had. They provided a fast and efficient service and the fitters were also excellent. They did a great job fitting the carpets and tidied up very well afterwards.

Réponse de Floorstore - Leeds
Great service and good prices.
Lots of useful advise offered too

Réponse de Floorstore - Leeds
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