Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Entreprise de logiciels
  2. Magasin d'accessoires informatiques

Écrit par l'entreprise

Floranext is the leading provider of florist software solutions, including flower shop management, flower shop POS, floral websites, and florist proposal software and florist marketing.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

12 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

1 am an unwilling custumer of floranext…

1 am an unwilling custumer of floranext through the florist website. the contact form of Jansen's Ferndale floral in Washington USA sends messages to jean's flower shop in canada. The pictures are all the same on both website, and the florist is not able to realize the composition. This is totally inappropriate I am sorry to say that. You are going to send the wrong signal to customer not only the florist but also people like me who purchase and make your living.

1 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

EXCELLENT CUSTOMER SERVICE! The most swiftest service and…

The most swiftest service and friendliest customer services staff! Need tech support? Express services is on the way from Floranext! I’m just getting started as a newly built website through Floranext’s “screen share” assistance, but so far, I am very satisfied. Thank You, Sarah, Paul, and Kila 💐
Earthmommyflowers.com

26 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Outdated Technology & Practises

I am very not impressed with the whole Floranext websites. When it comes to building a page on their platform all I have is text editor. It's nearly impossible to style or edit a page so it looks nice.

Everything looks outdated like it's from 2007. Not too mention their marketing practices are poor.

If this was updated we'd know that Google no longer supports the Universal Analytics which should just be removed from this website as a feature as a whole.

The page builder is called Tiny MCE, which isuseful back in 2007, but in 2024 it's no longer relevant as a page builder, text editor yes, page builder, no.

The website has a feature to add keywords, which is a depreciated meta tag going back years now. Using this is a spam signal, and can do more harm than good, this feature should be totally removed from the website.

11 juin 2024
Avis spontané
Logo de Floranext

Réponse de Floranext

Hi Zoe,

We are unable to find a Floranext account with your name. Please reach out to our team at sales@floranext.com so we can help you directly.

Thank you for your feedback regarding our Floranext website platform. We appreciate your perspective, although we must clarify some points you've raised. We tried to locate you as a customer to reach out personally, but do not have any record of you having been a customer.

Firstly, we regret that you are not satisfied with your quoted experience. The Floranext platform offers hand-on website building tool to help you build a personalized florist website. We also provide a variety of advanced templates that are designed to be both mobile and SEO optimized.

Additionally, our platform includes robust florist website features and marketing tools. These include the ability to build and email customers and send text messages to customers.

Some florist specific features include incorporate add-ons upsells, utilize florist-specific checkout with delivery calendar, integrate widgets for showcasing floral products, floral photo galleries, seamlessly integrate with Instagram and google reviews, and much more. We believe these features provide our users with the tools they need to effectively market their businesses and enhance their online presence.

We understand that misunderstandings can occur, and it's possible that you may be confusing our platform with another service. We would be more than happy to provide you with a personalized demo of our website capabilities to clarify any misconceptions and to showcase the full range of features available.

Please feel free to reach out to our sales team at your earliest convenience so that we can schedule a demo and address any specific concerns you may have. we are committed to providing florists with the best possible experience using Floranext.

We look forward to the opportunity to assist you further.

Noté 5 sur 5 étoiles

i just added Floranext to my shop about…

i just added Floranext to my shop about a week ago. It is amazing. It is super user freindly and that is great because I am a florist not a techy. The customer support has been unbelievable, and I feel like the tracking of my sales is going to help me immensly. Also the design tickets are affordable and have my logo on them now. Thank you so much, Loave Joanna Emmeth-Owner -The Red Poppy flowers and gifts of Columbus IN

12 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

We Love Floranext

We love Floranext!

We started our flower shop journey a year ago. Things were slow at first. We knew we needed an online presence and fast.

I have an IT background and I’m aware it’s a lot of development to create and maintain your own site (PCI compliance, shopping cart, site content, etc). I didn’t want the hassle. We were looking for an affordable system tailored to florists. Most importantly, it had to be easy to use. I don’t remember how I stumbled upon Floranext, but I’m glad I did.

Our Floranext representative was able to get us started right away. Integrating the payment portion of the site was painless. They walked us through the whole thing. We didn’t have a lot of content to post in the beginning. Luckily, the system provides a large selection of products to start. Very little effort is needed to add or remove products. Changing the home page for holidays and seasonal offerings can be done in a few clicks.

My favorite feature to date is the automated email message to customers once their order is delivered. It asks the customer to provide a review. This boosted our visibility on Google.

Thank you, Floranext!

3 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Floranext is a great website built for…

Floranext is a great website built for florist. It's easy to use I can add, edit, and delete all my products. When I wanted to add special event packages to my website but wasn't sure how I called customer service and James did all the work for me. I'm very happy with Floranext service.

1 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Floranext is a fabulous website and POS…

Floranext is a fabulous website and POS platform for florists. It is easy to use and has great support if you have a question. They helped me set everything up on my computers and printers, which was easy. They are always upgrading with new features too.

26 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

FloraNext helps us better run our business.

We find that FloraNext provides us with a wide variety of services that help us better run our business. From delivery routing, iPad integration, subscriptions/standing orders, and billing services they are able to meet our needs and save us time/resources. The software is also easy to use!

23 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Great websites, fantastic customer service

Santamary Florist has been using their website service since June of 2012, and we couldn't be happier, many orders generated, they all come in at 100%, and the customer service in the very few times we have had to use them have been exceptional.

20 mars 2019
Avis spontané

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