Easy to order & great savings & as always packaged well & delivered in good time, looking forward to buying more from your company. I truly feel blessed to have found this company & their products are... Voir plus
Flowette
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Lisez les avis des autres
They arrived in good time, the product is nice and functional. However the product falls down when walking therefor I suggest a higher or elasticated waist be developed.
Love these, they are my daughter’s go too pair of period protection now, they’re really comfortable and we both know we can trust them, no leaks half way through her school day. Really easy to look af... Voir plus
These are absolutely amazing. I've used reusable pads for quite a while, but sometimes they get a bit uncomfortable especially in the hot weather and I have a very physical job. These pant are the bes... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Hey there, flow warriors! Are you tired of compromising on quality to save a few bucks on period protection? At Flowette, we believe you shouldn't have to choose between comfort, affordability, and safety – which is why we've created period underwear that's seriously stylish, eco-friendly, and just as good as the uber-expensive brands on the market. Our high-quality, PFA-free, and vegan materials are designed to provide ultimate comfort and protection, without sacrificing style or safety. And we're so confident in our product that we offer a 100-day risk-free trial – if you're not completely satisfied with your purchase, we'll give you a full refund, no questions asked. That's how much we believe in the quality of our products! Plus, with prices that are 1/3 of the cost of other period underwear brands, you can get the best of both worlds – high-quality and affordable period protection that makes you feel confident and comfortable during your flow. Our customer service team is always here to help you find the perfect product for your needs, with a smile, a high-five, and a whole lot of period positivity. So what are you waiting for? Join the Flowette community today and experience the power of period protection that's just as good as the expensive brands – with none of the compromise!
Coordonnées de contact
1 Roseneath Ave, LE4 7GS, Leicester, Royaume-Uni
- accounts@flowette.co.uk
- floweretcup.com
Les gens ont aussi consulté
Love the original cotton undies
Love the original cotton undies. They're brilliant. The new styles are great too, but feel more like a swimming costume which I like less, but not a deal breaker!! Would recommend trying them all out.
19 juillet 2023
Avis spontané
Wonderful
This is a brand I've brought from before and am amazed at Excellent quality! I brought on sale but either way the pants were worth the money. Also beautiful design and good realistic sizes.
7 juillet 2023
Avis spontané
have made my second purchase
I have just made my second purchase. I purchased a few things to try and I am starting out on my reusable period products journey. I purchased the cups, period pants and pads. Eagerly awaited my next time of the month..
I have now used one of each. The period knickers were very comfy, no smell and did leave me dry for the whole day. The Period pad the medium one I have had half a day use before feeling like i needed a change. The cup, is going to take some getting used to for me (I am not a tampon wearer). but it was easy to insert and I didn't feel it there. The handy valve to release worked well too.
Over all really pleased with these products and have just bought a few more (to help with the washing aspect really).
Only 4 stars as my order did take a while to get to me..
17 juillet 2023
Avis spontané
They definitely keep blood in the pad
They definitely keep blood in the pad. Even overnight. Would definitely recommend
9 juillet 2023
Avis spontané
Brilliant period knickers
As someone who has used reusable pads for the past five years, I decided to try the knickers that Flowette advertised. They're amazing. I worried they would leak or feel wet, but they absord quickly and are really comfortable to wear. Fully recommend.
8 juillet 2023
Avis spontané
Arrived sooner than expected
Arrived sooner than expected, items as described and work great!
16 juin 2023
Avis spontané
Great quality product at reasonable…
Great quality product at reasonable prices, works well and is comfortable too.
28 juin 2023
Avis spontané
Great service and product
20 juin 2023
Avis spontané
Pads and Pants
The companies products and descriptions were good.
The service was prompt. My order was packaged properly. The items are excellent quality.
8 juin 2023
Avis spontané
Really good period panties
Really good period panties. It changed completely the the way i experience my periods. So much easier now!
I shaved one star off as it does take a bit longer to deliver
21 juin 2023
Avis spontané
Our favourite brand
Really pleased with these, definitely my daughter's favourite brand and very reasonably priced too
14 juin 2023
Avis spontané
Fast delivery good quite product
Fast delivery good quite product, just in my case the legs were cut to high for me.
13 juin 2023
Avis spontané
Fast delivery and great price
23 mai 2023
Avis spontané
Avoid!!!!
Avoid!!!!
TERRIBLE customer service - bought a product initially in the wrong size in error in which they said they would exchange, paid for p&p to exchange and then at exchange they sent me an invoice for postage again. When I queried it they would not cover postage and when I then asked for a refund as I felt it was unreasonable for me to pay for the p&p again they did not respond for 2 weeks. (Having both the goods and my money) Then following me prompting they had agreed to refund but not for the P&P so effectively I have paid £15 in total for nothing with this company to be told that they can not help with postage as it will effect their profits.
They could improve by promptly dealing with refunds and not withholding customers money and not having an attitude when customers are trying to resolve an issue with them.
Would avoid if you actually want to receive a product for your money.
12 juin 2023
Avis spontané
Réponse de Flowette
Dear Kim,
Thank you for taking the time to share your experience with us. We apologise for any confusion and inconvenience you may have faced during the exchange process. We would like to clarify the situation and address your concerns.
Upon reviewing your order, it appears that the initial issue arose from you making an incorrect size selection.
We understand that mistakes can happen, and we offered to assist you by exchanging the items despite it being outside the 14-day refund exchange window as a goodwill gesture.
As outlined in our shipping policy, when a customer requests a replacement due to an error on their part, they are responsible for covering the postage costs.
On 29th May, you questioned why you were being requested to pay postage charges at 8:03 PM. We promptly responded within 10 minutes at 8:13 PM, explaining the reason behind the postage charges.
We understand your frustration with the additional postage charges for the exchange. As a small business, we operate on tight margins, and covering the postage for exchanges would impact our ability to maintain a viable business. We genuinely wanted to assist you, but we were limited by these constraints.
After that, we had no further communication from you confirming whether you wanted a refund or an exchange. On 10th June, you contacted us again, asking why we hadn't issued a refund or sent new products.
Unfortunately, we had not received a response to our 29th May communication from you, which prevented us from proceeding with the refund or exchange. However, once you confirmed on 10th June, the refund was issued within 48 hours. We strive to provide prompt and efficient customer service.
To summarise, you did receive the product, and we issued the refund within 48 hours of your request. We apologise for any confusion or miscommunication that may have occurred.
We genuinely appreciate your business and regret any negative experience you had with us. We would like to assure you that we strive to provide a positive shopping experience for all our customers. If you have any further concerns or questions, please do not hesitate to reach out to us directly.
Sincerely,
Clarissa
Customer Service Team
Second lot of these I’ve bought
Second lot of these I’ve bought, they’re so comfy and fit so well, they’re the only undies I wear
5 juin 2023
Avis spontané
Loving the products so far
Loving the products so far! Knickers and steriliser.
8 juin 2023
Avis spontané
Good communication
Good communication, website issue solved for me by customer services
1 juin 2023
Avis spontané
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