Fly&Joy Limited Avis 56

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had an excellent experience with Fly&Joy travel agency the family vacation to Egypt in the hotel Reef oasis beach ! Big thank you to Maria-Magdalena for the great service. From the very beginning,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Дякуємо за чудовий відпочинок! Ми справді залишилися дуже задоволені. Готель перевершив усі очікування: просторий, доглянутий, із гарною зеленою територією та приємною атмосферою. Особливо сподобавс... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an excellent experience with Fly&Joy travel agency! From the very beginning, the team was professional, friendly, and incredibly helpful. They carefully listened to my preferences and organized... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We’d love to tell about our travel experience organized by Fly &Joy. Everything was just amazing! 👍 Special thanks to Sofiia for her organization and advice 💐 – thanks to you, our vacation we... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Fly&Joy is a UK travel company specialising in thoughtfully planned holidays and personalised travel services in the UK, Europe and worldwide. We assist clients with package holidays, flights, hotels, apartments, villas, cruises, tours and excursions, with a strong focus on reliability, care and personal service. Whether it is a beach holiday, a family trip, a city break, a cruise or a more tailored itinerary, our team is here to make the booking process smooth, clear and enjoyable. We support clients before, during and after travel, helping them book with confidence and peace of mind. In 2025, Fly&Joy was proud to be a finalist in the TTG Top 50 Travel Agencies in the UK, reflecting our commitment to high standards of service and customer care. Fly&Joy Limited holds ATOL licence 12602, so eligible flight-inclusive holidays booked with us are ATOL protected. At Fly&Joy, we believe travel should begin with confidence, reassurance and a genuinely personal approach. We are proud to help families, couples, solo travellers and groups create memorable holidays with trusted support every step of the way.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We are grateful to Fly&Joy for…

We are grateful to Fly&Joy for organizing an incredible vacation for us. We are very satisfied and will definitely order again and recommend it to our friends.

27 août 2024
Avis spontané
Logo de Fly&Joy Limited

Réponse de Fly&Joy Limited

We are very glad that your vacation was a success and that you had a positive experience 😊❤️
We look forward to our next collaboration 🤝❤️

Noté 5 sur 5 étoiles

Very grateful to Fly&Joy)

Very grateful to Fly&Joy) This is my first holiday with my kids and it was arranged at the highest level) Thanks to Angelica who was in touch with me all 2 weeks we were on holiday! I'm sure I'll be coming back to you again) You girls are all super 🥰

6 août 2024
Avis spontané
Logo de Fly&Joy Limited

Réponse de Fly&Joy Limited

We sincerely appreciate your kind words! We're excited about the possibility of continuing our collaboration and creating more unforgettable experiences together. 🙏😊

Noté 5 sur 5 étoiles

Thanks to Fly&Joy for a wonderful holiday on the island of Crete, Greece

I would also like to sincerely thank Fly&Joy and especially our fantastic manager Ksenia for the excellent organsation of our holiday on the island of Crete. Thanks to her, everything went clearly and smoothly, taking into account our wishes and capabilities. We are absolutely delighted with our holiday and recommend Fly&Joy to everyone, you won’t regret it!

19 août 2024
Avis spontané
Logo de Fly&Joy Limited

Réponse de Fly&Joy Limited

Thank you for your review! We can't wait to embark on new adventures with you! 🌍✈️

Noté 5 sur 5 étoiles

Best tourist agency and vacation

We ordered a tour from Fly&Joy travel agency. We chose Turkey the Marti Myra hotel. The travel agent Angelica offered the most suitable place for us according to all our wishes. I really liked the service at the agency, they helped with some problems and were always in touch at the right time even when we were already on vacation. We can highly recommend this travel agency, because they will definitely pick up exactly what you need.

19 juin 2024
Avis spontané
Logo de Fly&Joy Limited

Réponse de Fly&Joy Limited

We are overjoyed that your vacation turned out wonderfully and that you enjoyed your time 😊. Our commitment is always to deliver top-notch service 🌟. We look forward to working together again soon❤️.

Noté 5 sur 5 étoiles

Thank you very much Fly&Joy and…

Thank you very much Fly&Joy and especially Angelica for a wonderful holiday, everything was at the highest level and it is very much appreciated. Now I can only entrust you with my rest.

21 juin 2024
Avis spontané
Logo de Fly&Joy Limited

Réponse de Fly&Joy Limited

We are very glad that your vacation was a success and that you had a positive experience 😊❤️
We look forward to our next collaboration 🤝❤️

Noté 5 sur 5 étoiles

Thanks for Fly&Joy to organised my…

Thanks for Fly&Joy to organised my journey to Canary Islands to Tenerife. It was excellent service in every detail from travel, to support and advices. A lot of thanks for manager Angelica who gives all the necessary information and support in every step.
The place for holiday is great! North Tenerife is comfortable in temperatures and conveniences, cafés, restaurants, markets, shops, beaches, parks are great! Hotel Puerto de la Cruz was good as well with delicious food, live music in the evenings, comfortable room with all conveniences. Just if you are a tea drinker, take small kettle with you, they haven't got it in the room, but you can have a cuppa in a bar downstairs. It's very good that the hotel is in the middle of the centre of Puerto de la Cruz and on the beach line. You can find everything you need around and you can have interesting, relaxing and enjoyable holiday there.
I highly recommend to go to Tenerife with Fly & Joy you will have a great holiday and unforgettable experience!

20 juin 2024
Avis spontané
Logo de Fly&Joy Limited

Réponse de Fly&Joy Limited

We are delighted that your vacation was a success and that you had a positive experience 😊❤️. We always strive to provide the highest quality service 🌟. We look forward to our next collaboration 🤝❤️.

Noté 5 sur 5 étoiles

good service and very nice workers


good service and very nice workers. Nadia, thank you very much for a wonderful vacation. I recommend applying.
🫶👌💯

28 mai 2024
Avis spontané
Logo de Fly&Joy Limited

Réponse de Fly&Joy Limited

We are very glad that your vacation was a success and that you had a positive experience 😊❤️
We look forward to our next collaboration 🤝❤️

Noté 5 sur 5 étoiles

Holiday

thank you very much everything very good 👍👍👍👍👍😊👍😊👍

28 mai 2024
Avis spontané
Logo de Fly&Joy Limited

Réponse de Fly&Joy Limited

We are very glad that your vacation was a success and that you had a positive experience 😊❤️.
We always strive to ensure our service is of the highest quality 🌟.
We look forward to our next collaboration 🤝❤️.

Noté 5 sur 5 étoiles

I recently had the pleasure of booking…



I recently had the pleasure of booking my vacation through Fly and Joy, and I couldn't be happier with the experience. They organized a fantastic trip to Tenerife, selecting a hotel with delicious food and ensuring every detail was thoughtfully planned out. I am particularly impressed with Anzhelika, who truly works around the clock to assist with any questions or concerns, even those not directly related to her job. Her dedication and support made my vacation stress-free and enjoyable. Thank you, Fly and Joy, for an unforgettable holiday. I wish you continued success and prosperity!

17 mai 2024
Avis spontané
Logo de Fly&Joy Limited

Réponse de Fly&Joy Limited

Thank you for your wonderful review! 😊 We are delighted that you enjoyed your trip to Tenerife, organized by our team. Special thanks for your kind words about Anzhelika – she is indeed a valuable member of our team and always strives to make your vacation as comfortable as possible.

Your satisfaction is our highest reward. We put in every effort to ensure that every detail of your trip is perfectly planned. Your trust and support inspire us to keep improving.

We wish you many more wonderful trips in the future and will be happy to help you organize them. Thank you for choosing Fly and Joy and we look forward to seeing you again! ✈️🌞🌴

Noté 5 sur 5 étoiles

Review of Fly&Joy Travel Company

My experience with Fly&Joy has been nothing short of exceptional. From the moment I contacted them to plan my vacation, I was impressed by their professionalism and dedication to customer satisfaction.

The services offered by Fly&Joy are comprehensive, covering everything from flight bookings to hotel accommodations, and even car rentals. Their range of tour options is impressive, catering to various preferences and budgets.

What truly sets Fly&Joy apart is the outstanding service provided by their agents. My agent was knowledgeable, attentive, and went above and beyond to ensure that every aspect of my trip was taken care of. From providing valuable insights on destinations to promptly addressing any queries or concerns, their expertise made the planning process smooth and stress-free.

Moreover, the organization of the tour itself was impeccable. Every detail was meticulously arranged, allowing me to relax and enjoy my vacation without worrying about logistics.

Overall, I highly recommend Fly&Joy to anyone looking for a seamless and memorable travel experience. With their exceptional service, extensive tour options, and dedicated agents, they have truly earned my trust and loyalty.

28 mai 2024
Avis spontané
Logo de Fly&Joy Limited

Réponse de Fly&Joy Limited

We are very glad that your vacation was a success and that you had a positive experience 😊❤️.
We always strive to ensure our service is of the highest quality 🌟.
We look forward to our next collaboration 🤝❤️.

Noté 5 sur 5 étoiles

I would like to sincerely recommend…

I would like to sincerely recommend this wonderful agency, our travel assistant Maria-Magdalena is extremely friendly, polite and was in touch with us 24/7 when we had any questions!)
Despite the fact that even during non-working hours, she was always interested in how we were, how our vacation was, and whether everything was fine, this of course caused even more trust and respect!! Just the best 10 out of 10
Excellent transfer, and even if you are alone with suitcases and a child in your arms (as happened to me due to unforeseen circumstances), they will always help you load and unload and carry you out)
In a word, simply wonderful, very grateful and extremely satisfied))) we will definitely contact only them

24 mai 2024
Avis spontané
Logo de Fly&Joy Limited

Réponse de Fly&Joy Limited

We are very glad that your vacation was a success and that you had a positive experience 😊❤️.
We always strive to ensure our service is of the highest quality 🌟.
We look forward to our next collaboration 🤝❤️.

Noté 5 sur 5 étoiles

Highly professional and brilliant…

Highly professional and brilliant travel company. They will look after all your travel need's. Friendly and helpful staff you can rely on. They will find you the best journey plan and best price. These people will go to great lengths to make your journey pleasant and easy and free from problems. You can trust them to make your travel successful. I will always choose them for all my travel needs.

9 mai 2024
Avis spontané
Logo de Fly&Joy Limited

Réponse de Fly&Joy Limited

Dear Daniel, thank you for such a high rating of our service🌸. We work to make your travelling comfortable and easy. Thank you for entrusting our company with the organization of your trip🥰

Noté 5 sur 5 étoiles

Hello everyone

Hello everyone. I want to say right away that writing a review is not for me! But I simply cannot help but say about the service of this tour operator:
Travel for me is comfort (flight schedule, hotel location, cost, etc.) and at least once you have contacted a tour operator, you know that not everyone will be able to find an approach to your wishes... What can I say about Fly&Joy. They try to choose everything to the maximum, from the word absolutely EVERYTHING! Now we live in England, and for the sake of interest, I inquired about the cost and flight program at local travel agencies, so they showed only 2 options and that was it! No one tells you what's nearby, where you can spend time with your child, they just show you pictures from Google Maps and that's it. Like "you see everything yourself".
As for Fly&Joy, I met them last year, I found them banally through the Internet. I communicated only once, expressed my desire for a price increase, and then the "miracles" began without an increase. Options start pouring in one after the other, of different nature, from price and flight program to location and entertainment! It is important that no one agitates you for expensive hotels or tours, but on the contrary, if something is not what you would like for your vacation, they will also tell you about the shortcomings of this or that hotel. I hesitated for a long time 🤔 and I was happy with the manager what should I do with it now, help me now with the choice🙈🙈🙈
Fly&Joy is a company that is definitely customer-oriented!!! After trying it once, you don't want to look for anything anymore! I advise you to just try to communicate, it does not oblige you in anything, and you will give an impression and understand what I am saying.
💣💣💣 Well, now about the COOL thing you can imagine before your vacation. You can pay in installments, a kind of credit. Especially for me, this is a cool opportunity and I certainly took advantage of it for my future trip, which I am paying for in installments! Since Fly&Joy became members of TTA. The ATOL certificate protects you in the event that the company/operator cannot fulfill its obligations, it guarantees a refund for paid holidays. For example, bankruptcy. You are financially secure.
Can you ask for more from a travel agency????
Well, I shared my experience and impressions with you. Now it's your turn to try 😉

22 avril 2024
Avis spontané
Logo de Fly&Joy Limited

Réponse de Fly&Joy Limited

Iryna, on behalf of our Fly&Joy team, thank you for these kind words💙💛. We work for the sake of such words. Our team, all girls, we try to help as much as possible with the organization of rest. We work practically 24/7, with rare exceptions, to be constantly in touch. It is especially valuable for those tourists who are already abroad on vacation and have additional questions there.
In addition, we are constantly developing to offer our dear tourists a wider choice of travelling, more options (like payment in installments), travel security (like ATOL certificate and also SSPG Safe Seat Place Guarantee). We are very proud that we were written about in Travel Weekly, a well-known magazine in the British travel industry, on the same pages as TUI, Celebrity Cruises, etc.
We are gradually doing all this and gradually telling you 😊 And we will definitely make a post on our social networks about paying in installments 🌸Iryna, thank you for staying with us. Thanks for the feedback🌻🥰

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus