Flyhomes Avis 376

We worked with Sherie Corsello as our agent in the East Bay of CA. She was very patient and insightful; she happily showed us a dozen or so homes both virtually via Facetime and in person. She expertly guided us through the process of purchasing our wonderful new home. We found the experience with Reali to be very comparable to dealing with a traditional broker. Overall the process went smooth and I have no complaints. Our rebate was processed 2 days after closing and we could not be happier with our Reali experience.

Because of the pandemic and work at home situation, I had an opportunity to move a bit further from work and get a bigger house with a home office, so that is when I reached out to Reali via the app. It claimed to give you up to 1% cashback via their Reali Buyer Rebate program, and I hoped this was true because it was the #1 major driver for me to contact Reali. They also had a Cash program to make offers using their Cash, which was very interesting.

I was afraid I would not get a dedicated human agent if they gave me 1% back, but I actually did get someone, Lena Pina. I believe I only met Lena three times ever and we got the first house we bid for that was on the market for a while, under listing. She was easy to reach and responsive via text, and called me directly when she had important news. She provided advice and suggestions when I asked.

In the end, I did get my 1% rebate as promised, make sure you read the terms, and Lena stayed with us all along the way and even after closing to follow up on outstanding items. Thanks Lena and Reali!

The app is neat, but its not totally there yet, it wasn't in sync with my process and searching for houses there it does seem kind of out of date, so I mostly used other tools to research, but neither of these technical app issues really interfered with us getting the house.

Our home experience with Pegge Trail has been nothing short of exceptional; very professional, honest, considerate, and quick regarding all communications. When buying a home, this is something that is key to ensuring a positive experience. Throughout the process, it feels she was more a friend rather than just a professional agent. We’ve been fortunate to have her help us with the entire process. Her guidance and keeping us updated on the little details helped provide us reassurance throughout this complex process. Thank you so much!!!

Curtis

Ron was an exceptional Realtor. We put our full trust in him and we were able to complete our sale in less time than we expected. Ron was honest, professional, knowledgeable - he knew the market, and gave us no false expectations. He also listened to what our needs were and followed through.

We worked with James Dienes and Ron Laserna in the Reali Trade In Program, which was especially helpful when trying to buy a home in the Bay Area, it's so difficult and both Ron and James kept things simple and the process moving smoothly. Their expertise and knowledge and responsiveness were amazing, they are professionals!

Ilana is an absolute pleasure to work with. She is incredibly responsive, hard working and knowledgable. We worked with her during Covid 19 and she made sure to take all precautionary measures. Would highly reccomend!

We participated in the Reali Trade in Program and it was a great experience! James Dienes helped us all the way during the selling of our condo up to the buying of our house. He can be easily reached during office hours and even after that! As in, he's available for us 24/7. I really appreciate all the efforts he exerted to make this Trade In as stressless as possible.

We highly recommend James and Reali Trade In as well! They exeeded our expectations!

Very unprofessional company.
We asked for a tour in the app and then, after seeing that nothing is happening with our request, we initiated a chat to find out what is happening. We were told that first we need to have a discussion/call with an agent. At the beginning of the call, after we said what area we are interested in, the agent told us that they are actually not servicing it....
It seems that even if they are a technology company, they move slowly, and their "streamlined" process is a joke.

We worked with Ilana Herring and she was great! Communicated well with us and we received 3 offers in less than 24 hours! We sold over asking and the closing process moved along smoothly. We will definitely use her again in the future!

Reali helped us by our first home using their cash offer program. They made us feel like they were working for us. We felt like we had a team on our side to help us.

After a ton of research we chose Reali to help us with our first home purchase. We couldn't be more happy not taking the conventional route with a traditional agent. The app isn't the most functional but we didn't use it much since we like to do our own research and interacted with our agent directly. However the app did have some useful tools to compare home values. With COVID happening, we had switched agents twice before working with Sherie Corsello. She aided us in getting our offer accepted against another bid and helped us through a quick 30 day close. Sherie was responsive, proactive and very easy to work with. She was available, what seemed to be all day =) and helped us with all our questions and concerns. This was a stress free process for us, and you also get a rebate check at the end. Thanks so much to Sherie and the Reali team for helping us buy our first home during these uncertain times. We have already referred Sherie and Reali to friends and family.

I WOULD DEFINATELY REFER KATHY & THE REALI TEAM TO ANYONE BUYING OR SELLING.
I WAS VERY COMFORTABLE IN EVERY WAY.
THE MORE I GOT TO KNOW THE TEAM, THE MORE COMFORTABLE I WAS.
TO ME, COMFORT IS HAPPINESS!!
THANKS KATHY!

Ron is an exceptionally professional, competent, and committed realtor. During our interactions with him, he was always accessible and he ensured to perform his role with complete integrity.

He takes great effort and initiative for his customers and is very pragmatic and realistic. During the entire time that we worked with him, he wasn't pushy or lacking in any of his communications or actions. Highly recommend working with him.

Great experience working with Ron to get my investment property sold. Always quick to answer questions and very knowledgeable of the Bay Area. He kept me up to date with the activity and market on a weekly basis. Ron is patient and kept my best interests in mind which I totally appreciate.

Kathy Bradford, our seller agent for our home in Carson California: from the moment my wife and I met Kathy, we felt her to be highly professional, experienced, capable, personable and genuinely friendly. My wife and I would absolutely recommend Kathy to sellers and buyers. Our biggest challenge was to successfully list, show and sell the house at the start of the Covid-19 pandemic. We did it together with Kathy. We all had to be a team. This worked and we are now moved into our new retirement home. Thank you Kathy

Our agent Sherie Corsello is amazing.
She is very experience in the whole process and very responsive in answering all our questions. She is punctual and very knowledgeable. We would definitely recommend Sherie to people who are interested in buying a home.

This was my second time purchasing a property through Reali.

Pros
1) Money back. You can save some money in agent fees, which is great. In my case the buyer agent fee was 2.5% (which was also not explicit in the listing) and after paying the fixed fee I could still save ~1.1%.

2) Good electronic system. It worked perfectly when there is a pandemic. Almost everything is set up in a way that you can conveniently sign electronically.

Here are some of the problems we encountered:

1) Sometimes agents were not responsive at all. We missed a bunch of good opportunities to make an offer due to their slow and non-responsiveness. In both cases we purchased properties through Reali, we ended up making an offer for slightly less desired properties. I think that dynamically matching agents might be helpful in some cases.

2) There were some errors. A house insurance was added without asking/telling me so I ended up getting two insurances. Also, the escrow package was not received by the property management and there wasn't enough follow-ups.

Worked with Abel Simonyan He was amazing. He Cared about our needs and helped us close the deal and get us into our first house! He was patient with our constant calls and questions and had the expertise to help us get the deal done on our terms! Highly recommend Abel!

It was a wonderful experience to work with our agent Pegge Trail. She guided us through the sale of our first house without any issues - we've got a great offer in the end with no contingencies and additional options for us as a seller. My husband and I admire her negotiating skills, her professionalism, and her wisdom coming from long experience in the industry. She has been very responsive throughout the process and provided us with valuable advice how to prepare/stage our house for selling. We appreciate her passion in her work, we asked her so many questions and despite her busy schedule she always responded promptly and we could feel she cared very much about her client.

Great experience with Ilana who was the most responsive, friendly, and helpful agent. Highly recommend her and the reali service!