FlymoAvis 

My original review wasn’t good but i have since amended due to nature of their response
1st review- scored 1/5”Phone number has message saying line is closed due to staff training and to call tomorrow. I do call the next day and still the same message. Havnt had anyone answer yet after several days due to “staff training day message”. Email address in warranty/leaflet/google comes back as a 3rd party saying I should go to flymo.
I use the online form and after completing form there was no submit button so my message could be sent.
Terrible service.”
2nd review 4/5. Since initial reviews a few things have improved.
To be fair the messenger generated a response to me alongside the email request I sent. The replies were very informative and helpful to enable me get the product back up and running. Whilst the telephone number issue/repeated training message and questions on the internal form are still issues and weren’t good, I have balanced the review and score due to their support in helping me get the power vac 3000 working again.
Thank you very much

Purchased a Flymo robotic lawnmower from Amazon and since a Flymo app update it has stopped working. Amazon were due to replace it and now won’t despite it being in warranty. Flymo have done nothing to help. What’s the point of a warranty if Flymo don’t bother to fix the product. Very expensive purchase and waste of money since there is zero support and zero honouring of the warranty. Don’t know why they would push through app changes which break the product too. Ridiculous

I have received delivered today 23,12, 2024 from Amazon easiFlymo 340r. The battery both will not charge. I am quite disappointed to receive the cordless lawnmower just taken of the box. Batteries will not charge. Maybe I j7st unlucky picking flymo products. They should test there Batteries. There loads of bad reviews regarding Flymo products.

My Mower failed after just 14 months.

A quick email to Flymo along with proof of purchase, and I received a new unit within 3 days.

Very pleased.

Avoid Flymo last 2 flymo hover mowers lasted less than 12 months not good when only used a few times during summer months.
My latest flymo easi glide 330V needed replacement baseplate drive assembly after many days of searching online with part numbers from plate assembly nothing available.
Contacted a Flymo part's supplier who emailed reply saying part I was looking for was not available as a spare !!!!
So flymo not supplying this part as a spare which are available for other models of flymo at around £30 to £40 Means my flymo is only good for the skip unless a used part can be obtained from somewhere like ebay so won't be buying flymo mowers again
Update complaint sent to Flymo via Resolver around a month before leaving this review flymo have not responded date today 16/10/23

Absolutely useless customer service. Had a faulty watering computer, and when they told me to take the back off and I couldn't the reply after much correspondence came back that their so-called technical department advised to throw it on the floor. Unbelievable. After much protestation from me I tried and it didn't work......and the so-called service from customer service was diabolical. Never again will I buy from this terrible company.

Flymo easistore 300
Don’t buy this lawnmower, the battery for this lawnmower is faulty and you can’t even get replacement batteries.
I bought one from Amazon and after using it few times the battery packed up and because Amazon couldn’t replace the batteries, they sent me a new one , again same thing happened with the new one. It’s absolutely awful.

The Simpliglide 300 mower .It collects grass on the inside with no means of getting it out !...I kid you not !....Have emailed the CEO at Husqvarna the parent company in SWEDEN but he cant even be bothered to reply. ...the UK Customer Services team are useless .

Flymo Turbo Lite 270 stopped working after 12 months.No replacement possible.

In Feb 2021, I bought a Flymo Glider Compact 330AX thinking Flymo were a well-established, reputable company with good products. However, in the summer, I struck a hidden object and the mower's flimsy, plastic design meant it disintegrated. In fairness, as it was under warranty, Amazon and Flymo agreed to send a replacement. All was good for 2022, but five minutes into the first cut of 2023, it stopped working. My local repair place investigated and found the motor is dead. The cost of replacement plus labour is more than the Flymo. It's literally had one summer's work, but Flymo are hiding behind the technicality that the original was bought in Feb '21, so the two-year warranty has expired. The replacement apparently does not get a new warranty. Regardless, they seem to think it's acceptable that a new mower should only last for around a year. I disagree. I certainly won't be wasting money on a Flymo again, and suggest you save yours too.

I bought a Flymo easyglide 300 and wish I hadn't. It cut the grass ok, but doesn't collect it very well, but my worst complaint is that the handles are not designed to fold, so storage is a major problem. The handle on my previous mower folded into a 'Z' and I could just put on a shelf. With this one, I have to partly dismantle it.
I won't be buying Flymo products again. Cheap and nasty.

I just purchased a Flymo Glider Compact 330AX £170, it is totally useless, I was expecting a high quality product that would at least cut the grass, its that simple Fymo, it doesn't do what it should do, how can you even sell these ? you have wasted my time and effort, I wish I hadn't ordered it, anyway its on its way to AO.com now. This effort of a lawn mower does even lift of the ground like the old ones did, this is back breaking...

Very poor customer service. I ordered a part in October 2022 and finally received the wrong part in January. Completely useless and unhelpful- I do not recommend you use them

I have had my battery Flymo lawnmower for a few years now and noticed the battery needed replaced. I have since found out the battery has been discontinued which means I have no way of using this lawnmower now. This is very poor for a company like Flymo. I paid enough at the time where the spares should be made available for it.

I remember the days when Flymo used to be the go-to manufacturer for lawn mowers and other gardening kit. My father's lawn mower lasted from 1975 to 2017!
We purchased a cordless telescopic hedge trimmer last year, similar to the current Flymo Sabre Cut C-Link model. It worked well 3 times, then the battery died! We tried, and our local gardener tried, to source a new battery, but they were like hen's teeth to source and very expensive! In fact that model of battery was no longer manufactured. So, we've had no choice but to scrap a perfectly good strimmer!
Our neighbours have advised us that AL-KO is a far more reliable brand, so perhaps we'll try that next year. Or maybe go back to the 'mains' powered variety.
Further research has suggested that Flymo bring out new models of cordless tools every year, with slightly different batteries. So, if your battery dies, your only option is to buy a new cordless tool! I wonder if other manufacturers follow the same business strategy for making money. Let's hope AL-KO don't!

I have had a Flymo lawnmower for many years and replaced parts as and when they wore out but this year bought a new one in May. Within 2 weeks the main spinning piece underneath developed a crack. I had registered the warranty so contacted Flymo and asked for a replacement (photos were sent). The response was they had no spares and no date when they would arrive. I have now waited 2 months and no sign of the part. I emailed customer service asking for the part or a replacement machine. No reply. I wrote on their Facebook page and got a response saying they would forward on to CS to sort out. That was 3 days ago and still no reply. So now I am warning everyone, do not consider buying Flymo as they do not hold enough spares and do not respond to customers legitimate warranty claim.

EasiLife 200 so temperamental, harder to get it to cut the lawn than a teenager! Response time from Flymo is so slow... £600 down the drain. Just pay extra and get different brand. Yes it will likely cost more but at least it will do the job, my lawn has looked awful for the whole summer.

I purchased your Flymo Simpliglide 360 on 31st May, and have been very unhappy with it’s performance.

I have only ever had petrol rotary mowers before, but am finding with your model it:

- Sucks cut grass into the rear air vents
- This reduces its ability to ‘hover’
- It quickly overheats, cuts out and takes over 30 minutes before it will operate
- Dismantling to remove the cut grass from inside the housing is a lengthy process

No reply, even after chasers to Customer Service. CEO Henric Andersson contacted 11 July for help, and still no reply.

Useless product and awful management. Will never buy Flymo again.

I would give this company zero stars if was an option. The customer service is TERRIBLE. I previously had a Flymo 1200R and decided to upgrade to the Easilife150 because it offered an app for scheduling and had a rain sensor, since the other one would mow in the rain which was not good. This turned out to be probably the biggest buying mistake I've ever made because the product didn't work, and I wasted a huge amount of time trying to contact the customer service team who are only 3 people and completely overloaded. Multiple emails and phone calls later, after having to download software to my computer and then having to connect by USB to the mower to upgrade dits software 9which didn't solve the problem) and then a service collection and repair, I finally after 3 MONTHS have a working mower. The product should be re-named because has been anything but and easy life since I bought it. I will NEVER EVER buy a product form Flymo again as their customer service response is shockingly bad. Be warned. If you get one that is working and you don't have reason to cll them then you may be ok but otherwise avoid. Flymo, Husqvarna and Gardena are all owned by the same company, so I expect the other helplines to be equally bad - try another company if you want decent support.

Purchased a Flymo mini trim lawn edge trimmer, it was reasonably cheap and now I know why. Utter pile of crap, cord constantly snaps even whilst cutting thin grass and the part that holds the cord in keeps flying off. Avoid this item.