Thomas Cook Airlines Avis 4

Cheap there are reasons why!! Took a flight in 2017 and I had reason to complain. This was due to poor cabin staff. TCA gave me a £100 voucher. I used this to book a flight to Madeira in May 2019. I had booked accommodation and preflight hotel, then a few weeks ago TCA emailed me to tell me the flight is cancelled. Looking at the booking system it seem TCA has decided to stop flying to Medeira altogether!! I got the refund from TCA but they dont want to refund my £100 voucher, nor offer any compensation for the non refundable hotel stay I have booked. Trying to communicate with TCA customer relations is like pulling teeth. They don’t read emails I send them or don’t understand them. If I were you, based on having issues with 100% of my dealing with this airline, I would not use them again, which makes the £100 voucher irrelevant!!!

Thomas cook has a great service and great prices we have flown with them a few times now to Orlando from Manchester the service from start to finish is amazing check out our review on YouTube .. Type the waltway flying with Thomas cook!

It is now the 3rd time that I booked with flythomascook and can definitely recommend them if you are looking for decent flight prices from the UK. The many destinations and great departure airport options are an advantage.

Used fly thomas cook recently for a flight to Turkey - great prices, friendly staff and all helped to make the holiday that bit more enjoyable. Definitely will be coming back to use them again