Great service, I have only just seen the Trustpilot message as never go on this. It was a perfect service. Very happy, and quality product.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered Sunday afternoon, new cushions delivered and fitted by Tuesday lunchtime. Easy to use website with friendly and helpful information boxes. Speedy service and excellent product. Our 27 year old... Voir plus
Delivery was not on day offered and requested. Foam seems ok, stockinette is a disaster, very poorly applied such that the foam wouldn’t flatten, stockinette far too small and badly ripped. I just p... Voir plus
L'entreprise a répondu
Ordering new foam for my sofa was easy and delivery was very quick. Im replacing polyester filling but think I could have done with an inch thicker which is annoying. Plenty of styles/shapes to chose... Voir plus
4,8
Excellent
402 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Excellent service & product
Great prompt service, delivered in no time and excellent quality of foam - would definitely use again and recommend to others
25 avril 2025
Did what they said they would.
24 avril 2025
New sofa feel
Quick delivery and great product, just like having a new sofa without the price tag.
8 avril 2025
Great online shopping experience
Great online shopping experience, good product, fast delivery.
7 avril 2025
Excellent service
Quick service.Product exactly as described. Accurately measured. Packed well so delivered in perfect condition. Would highly recommend.
4 avril 2025
Very pleased with my purchase
I am very pleased with my non-standard size mattress, made to measure. The cover wasn't available for this unusually size but this is not a problem as a mattress protector works just as well.
The mattress arrived very quickly and was well packed.
28 mars 2025
So easy from ordering to arriving .
28 mars 2025
Great company
Great company ! Easy to order, excellent website, prompt delivery, excellent product.
30 mars 2025
on line ordering so easy
26 mars 2025
Delivery on time
Delivery on time , good quality and reasonable price compared to some other companies 👍.
30 mars 2025
Excellent Quality
The foam is excellent quality, much better than I was expecting and arrived early!
2 avril 2025
Delivery was not on day offered etc but excellent response.
Delivery was not on day offered and requested. Foam seems ok, stockinette is a disaster, very poorly applied such that the foam wouldn’t flatten, stockinette far too small and badly ripped. I just pulled it off, as it was useless. Don’t pay for stockinette!
Revised rating to 5 stars. Had a first class, professional response covering the points I was dissatisfied with in my initial review. Really pleasing to receive a genuine effort to resolve customer issues.
9 avril 2025
Avis spontané
Réponse de Foamdirect
Hi Steve, I've sent you an information request via Trustpilot to help us identify your order, so that we can look into this for you. Apologies for any inconvenience caused.
Thank you for good servis...
29 mars 2025
Perfect service and products
So simple to order - the measuring tips and instructions on the website were detailed but easy to follow. The order was completed and dispatched very promptly and arrived earlier than I expected. The foam cushions were absolutely first class, a perfect fit and they restored the firmness and shape of my sofa beautifully.
28 mars 2025
Thanks for the good quality and speedy…
Thanks for the good quality and speedy delivery of the replacement seat cushions, they have transformed our two bridgecraft sofas.
28 mars 2025
brilliant website so easy to use and very good quality products
brilliant website so easy to use, plenty of hints and tips for choosing the best foam for your project. I've ordered from Foam Direct before and on that occasion contacted them directly for more advice and they were great, very helpful. Good quality products.
28 mars 2025
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