Focus Assured Avis 

Our first experience of working with Focus Assured and Fiona who was able to get us the energy deals we needed, but without the usual hassle.

Thanks Fiona

Having previously always negotiated our electricity contracts ourselves, this year we decided to look at using Focus Assured to help us secure the best deal possible. As members of the Craft Bakers Association, Focus Assured are Industry Supporters and had previously contacted us to see if they could help. Although we weren't ready at the time, they kept in touch (not over bearing or pushy) so that we understood what was happening in the market place and when the time was right, to start looking at our contracts. Fiona, our Focus Assured Business Development Manager, made the whole process super easy and obtained several quotes and packages for us to look at. For me the biggest benefit was her knowledge and expertise, unravelling the jargon so I knew exactly what we were getting. It put my mind at rest and I felt confident to proceed, knowing I had the best deal for our business. I wouldn't hesitate to recommend Fiona and Focus Assured if you're looking for a clear, honest and understandable advice when you next renew your energy contracts.

Highly recommended. Fiona has already sorted out several really annoying issues with suppliers that I just don't have the time to deal with and for that she get my 5 stars.
Excellent and professional service. Fiona is very straight talking and deals with matters for you with a totally no nonsense approach.

Fiona and Carrie manage our utilities extremely well. They are very attentive and diligently deal with all of queries to ensure a smooth process when it comes to resolving issues as they arise. Their professional and friendly approach is well received across our business and we know we can always rely on them to step up and help us with any issues we have! I personally am very appreciative of all their help since I have been working with them, cant fault their service! Thank you both!

Excellent customer service and competitive pricing

Danny has been extremely helpful, and especially during this difficult time of lockdown and WFH.

Fiona and Carrie at Focus assured are amazing. For over a year I have felt that I have been consistently overcharged by my electricity supplier. These two ladies have not given up my case and for the last year they have continued to chase up my complaint. Finally this month I have received a credit note for £25k. I could not be happier with the service these ladies provide. 5 stars every day.

I have dealt with Focus assured for many years and have always found them to be very easy to deal with and very professional.

Jonny was really good at sourcing alternative suppliers and reassured me of the process and ensured the transition was simple.
He proved to me what I was saving and handled the whole process.
Highly recommended.

Fiona and Carrie have been looking after our Utility Accounts since beginning and extremely helpful , dealing with many utility Accounts with our extensive managed portfolio.We have been kept informed all relevant information being provided to us in a useful manner. Fiona and Carrie have taken the full responsibility of our Utility Account and working hard for our company great and excellent.

Fiona and Carrie are really friendly, helpful, professional and very organised.
They have assisted in all aspects of our utilities.

GREAT COMPANY TO DEAL WITH ALWAYS HELPFUL

Fiona and Carrie have been extremely helpful, attentive and most importantly effective, in dealing with the many utility accounts we have on the buildings in our extensive managed portfolio. We have been kept fully informed and all relevant information has been provided to us in useful form. Fiona and Carrie have taken the pain out of dealing with utility providers.

Jonny and Katherine have been great right from the start. Always helpful and friendly!

Jonny from Focus Assured was amazingly helpful at arranging our Electricity Meters. He was efficient and kind in answering any queries. Nothing seemed to be an issue or too much for him. I very much look forward to working with Focus Assured in the future for all our Electricity needs. Thank you Jonny.

Amazing !!! I work with Fiona and her team since 2016 and they are great to work with, Fiona will always find you the best deal possible and will chase you to make sure it will happen ! I will highly recommend their services.

Amit
Operation Director

We have recently changed a number of utility contracts with Focus Assured and dealt with Fiona in particular. The process has been easy, straightforward and friendly. They have supported us ongoing and gone back to the supplier when we have encountered additional set up issues which is really useful. Well done Fiona! Look forward to working with you again in the future.

I recently renewed our business electricity supply contract with the help of Jonny Davies at Focus Assured. We had a couple of other agents look at this for us at the same time. Focus Assured came up with the goods and got us the best offer. Jonny was professional, helpful and friendly; and helped us through the whole process with the minimum of input on our part, although I am sure he had to work hard on our behalf. I will definately use them again.

Had a very engaging and insightful meeting with Focus Assured today. We look forward to working with you in the future!

This company is definitely the one to use for consultations on your energy contracts. Thanks again!

We have used Focus Assured now for a couple of years and can't fault the service we have been given.

Jonny has just sorted our Gas supply out for the next 4 years, with an excellent price. We are pleased we can use a company we can trust