Love the vapes and friendly helpful staff. Fantastic next day delivery. Top service 🤜
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I’ve been going here for the last 5 years and it is really amazing. The staff were really friendly and know their stuff, helping me find exactly what I need. They've got a great selection of products,... Voir plus
Always super helpful and outstanding customer service everytime. Prices won’t be beat. Options for vast variety of choices of liquids and special promotions in store. The guys here will look after you... Voir plus
L'entreprise a répondu
Recently shopped in the Romford store... All I can say is what amazing service from Frankie! He was polite, kind, attentive and couldn't do enough for me! Absolutely outstanding customer service from... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Fogfathers is an online and in-store retailer for smoking alternative kits including disposables and premium vape kits, 2000+ e-liquids and the most sought after vaping supplies. All at unbeatable prices and free delivery.
Coordonnées de contact
878 Uxbridge Road, UB4 0RR, Hayes, Royaume-Uni
- 020 8580 5870
- admin@fogfathers.co.uk
- fogfathers.co.uk
5,0
Excellent
598 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Been going here for years now
Been going here for years now, brought many different vapes and flavours, wide range of different flavours highly recommend this place to anyone 👌
11 mai 2022
Réponse de Fogfathers
Hi Jack,
Thank you for your regular custom and kind review. Hope to see you again soon!
Regards
Fogfathers
Fogfathers
The staff has always been very friendly, helpful and as someone who only recently started vaping I would recommend this place to anyone as the choice for flavours and devices is plentiful.
8 mai 2022
Réponse de Fogfathers
Hi Kully,
Thank you for your regular custom and kind review. Hope to see you again soon!
Regards
Fogfathers
Verry prompt seller
Verry prompt seller. Highly recommended. Thank you for fast delivery and best price I ever paid.
7 mai 2022
Awesome place
6 mai 2022
Top Service
Friendly staff who have excellent knowledge of their large and varied product range. Highly recommend giving the store a visit
5 mai 2022
Royal mail states it has been delivered…
HAVE NOT RECEIVED.
Royal mail states it has been delivered on it's website, but i have not received anything yet.
Fortunately, the service team of Fogfather is doing whatever it could to help me out. that's is very cheerful.
3 mai 2022
Great service!
2 mai 2022
Excellent as always
21 avril 2022
excellent service
excellent service, easy checkout and timeline delivery, well done guys. Highly recommed and will use in future definitely.
13 avril 2022
Fast delivery and competitive prices
13 avril 2022
Amazing customer service
Amazing customer service. I would recommend my friends and family to visit the store as you could most products where you wouldn’t find somewhere else.
13 avril 2022
Everything is okay.
12 avril 2022
Excellent customer service
Excellent customer service , first time of using, and will be using them from now on. Next day delivery as promised, and product cheaper than anywhere else! Happy Days. Thoroughly recommend.
7 avril 2022
What I needed in stock, quick delivery
Had what I needed in stock at a great price, plus delivered quickly. I will be back to buy again.
2 avril 2022
Réponse de Fogfathers
Hi,
Thank you for your custom and kind words. Hope to be at your service again soon!
Regards
Fogfathers
I wasted 30 pound my order never…
I wasted 30 pound my order never arrived and they didn’t even try to help me
31 mars 2022
Réponse de Fogfathers
Hi Vasia,
Your parcel was collected from your Royal Mail depot the day after they attempted delivery to your address. Royal Mail require valid identification to collect parcels from their depot, which is why we asked you to enquire at your depot as to who collected your parcel successfully whilst showing ID with your name before we take the next step which would have been to send out a replacement. Unfortunately you did not reply to our correspondence and instead decided to leave a review as a means to conclude matters.
Please understand that when Royal Mail confirm successful delivery of your parcel, there are protocols for us to follow otherwise this scenario could be exploited by customers much to our disadvantage. If you could kindly reach out to us at admin@fogfathers.co.uk so that we can find an amicable solution and we are sorry for any inconvenience caused.
Regards
Jayesh
Fogfathers Customer Relations
Excellent customer service
Excellent customer service. I was Fairly new to this market and the young man guided me through all the options. I am now a returning customer as I know the shop is open late nights and even Sundays! Last minute.com :-)
21 mars 2022
Avis spontané
Réponse de Fogfathers
Hi,
Thank you for your custom and kind words. Our closing 8PM closing time on Sundays is indeed a lifesaver for many! Hope to be at your service again soon..
Regards
Fogfathers
Great Customer Service
Great Customer Service. My order could not be fulfilled but received phone call to explain and I was offered alternative plus original order when stocks replenished. GREAT !
16 mars 2022
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.