Terrible customer service. I ordered a few knives on August 6th as a wedding gift. My order status was "in process" for 5 weeks. At that point I started sending emails asking what was up with my order... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Terrible customer service. I ordered a few knives on August 6th as a wedding gift. My order status was "in process" for 5 weeks. At that point I started sending emails asking what was up with my order... Voir plus
L'entreprise a répondu
When it comes to the many intricacies of the culinary world, Folded Steel makes quality products that haven't disappointed yet! Their Kit & Caboodle section has quality products as well that will comp... Voir plus
I Got the Dahlia set today with my walnut chopping board, so happy with this product!! Fast shipping, great service, beautiful presentation! The knives are visually spectacular and exquisitely sharp.... Voir plus
Worst customer service. We have a set and the chefs knife had a divet on the blade that always traps threads from the drying towel. While customer service agreed that was not acceptable quality, they... Voir plus
The perfect set for the BBQ Fanatic, the Home Chef Hero, or the Pro Kitchen Elite. Hand Forged Knives, Top Notch Customer Service, 120 Risk-Free Trial, Lifetime Craftsmanship Warranty, Free Shipping in the US & Canada.
627C S James Campbell Blvd Suite 331, 38401, Columbia, Etats-Unis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer service was great, super responsive and quick. Got the 8" Lotus, the blade itself was very nice although thickness of the main body is thicker than I expected so I'll be using it for jobs that require less precision. Also there was a C.O.D. that I needed to complete before I could receive my knife. It was the first time I've encountered that so I was just surprised.
Webs site was well organized and easy to navigate.
I ordered a knife case, it shipped within a two days.
After inspecting my new case, it’s Pitt together well. It looks and feels solid and looks exactly like the picture on the web site.
I received follow up within a couple days to make sure I was happy with my order.
I’ll be looking at their knives soon.
The knives are beautiful!
I'm a knife guy and I was looking for something that would be cool to roll out when I go out on a camping expedition. Enter Folded Steel. Not only are the knives sharp, but they are also wonderfully made, beautiful, and the leather wrap they come in is made of actual NICE leather rather than the cheap stuff a lot of companies use.
I got to admit when I ordered them I didnt think I was going to like them as much as I did, but now I find myself looking at other knives they make too (Serbian Chef anyone?!)
The only thing I would say as a potential drawback to someone is that I ordered the Lotus and the handles are a little on the smaller side (from a width standpoint.) I don't have huge hands so it was just fine, but someone who has really large hands may find that they wanted to go with something slightly larger.
I bought the Serbian and then needed the lotus set. Foldedsteel is unmatched in craftsmanship if you want great knives don’t look any further. Handmade in USA
Quick delivery even though it was made to order. Very well made
I purchased a waxed apron. Lov it. Have used to twice in 3 weeks. Very comfortable as well as good looking.
I ordered the Dahlia Set for my son. He was researching knives and sent me the link to Folded Steel as a hint for his graduation gift. I bought them for a surprise for him
And can’t wait can’t wait to give them to him. The set arrived today and the knives are gorgeous.
Folded Steel answered all my questions promptly and the communication was great!
Beautiful knifes only downfall I didn’t go ahead and order the whole set
Received the Dahlia set and I am duly impressed!! Beautiful knives, great workmanship and a pretty damn impressive carry case. I would recommend anyone who spends time in a kitchen to invest in a set!
First off, I love my Wolfs Bane 8” Chefs Knife. I originally bought it as my girlfriends birthday gift but quickly claimed it as my own. The customer service/speed of delivery were exceptional. Guess I’ll get her the Butchers knife next :). Thanks guys!!
Such an amazing gift! Have looked for a quality Serbian knife everywhere... my husband was overjoyed! So grateful to have found Folded Steel!!!
The Bouquet far exceeded every expectation of these knives and this company that I had. They are beautiful, ergonomic, and just plain fun to use. I have received so many compliments on both knife sets and that to me is worth its weight in gold! Oh yeah, they're SHARP. Take care of them and they'll take care of you for a life time.
Wonderful and exceptional goods and service is some of the best I have ever seen! Love this Company!
I got the Serbian Knife from this company and it is great! I use it to chop everything. And it just looks super beautiful hanging from my magnet in my kitchen. It's more than just a knife, it motivates me to cook more because I want to use the knife. The customer service is also great.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.