Pre Sales, they were good & engaging. Post payment, we had issues with delivery which took two weeks to resolve, with little/no flexibility. Since fitting, we’ve had an issue with leaks. Despite the... Voir plus
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Wow where to begin! Folding Doors 2 U have been an absolute pleasure to deal with from the first phone call right through to specifying our requirements and then onto fitting. They listened to exactly... Voir plus
Having been let down by our builder Tony and Kate bent over backwards to help us get our bifold doors on time and at a very competitive price. The process from start to finish was such a pleasure. We... Voir plus
Excellent communication throughout. Ordered both BiFolds and French doors from the company. BiFolds delivered and easily installed by two people as frames already assembled with doors and handles. Jus... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de portes
- Fournisseur de cadres en aluminium
- Fenêtre en aluminium
- Fournisseur de portes
- Magasin de rénovation
- Fournisseur de fenêtres
Écrit par l'entreprise
Specialist suppliers of aluminium bifold doors, triple track sliding doors, windows, integral blinds, roof lanterns and flat roof lights. We deliver to mainland UK excluding Scottish Highlands and offer an installation service for new build work to most locations if required. We provide a 10 year insurance backed guarantee for installation contracts and all products carry a 10 year warranty against any faults from manufacture.
Coordonnées de contact
Blackwater Park, CM9 4PX, Maldon, Royaume-Uni
- 01621 834123
- sales@foldingdoors2u.co.uk
- foldingdoors2u.co.uk
3,6
Moyen
384 avis
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Fabulous service from start to finish
Fabulous service from start to finish! Quick turnaround and excellent value! Bi-fold doors look amazing, couldn’t be happier.👍🏻
19 juillet 2021
Réponse de Foldingdoors2u
Hello Karen,
Thank you for your kind words and for ordering your doors with us.
We are so pleased to hear that you are happy with the doors, and wish you all the best enjoying them!
Kind regards,
Kate
Good Service
From ordering to delivery good service and delivered on time.
The delivery firm used by Foldingdoors2you didn’t want to drive their delivery wagon onto the drive which would have made the delivery VERY difficult as the road is 60mts from where the glass lantern needed to be. Too heavy to carry 60mts. The driver claimed it was Company policy not to drive onto driveways.
We managed !!
18 juillet 2021
Excellent doors
Excellent doors. Quick turnaround and good customer service to iron our some minor issues
18 juillet 2021
Very pleased with our windows and…
Very pleased with our windows and bifolds, the staff were extremely helpful and everything ran very smoothly, from ordering to delivery. Very happy customers 😀
14 juillet 2021
Réponse de Foldingdoors2u
Hi Rory,
Thank you for leaving your review for our products and service, which has been shared with the team here at FD2U.
It was a pleasure to assist with your order, and thank you very much for your business.
Kind regards,
Kate
Great doors. Reasonable price. Highly recommended
Great doors. Reasonable price really good quality. Very good communication. Took a while to be ready but that’s to be expected I think about 6 weeks so not unreasonable. Delivered with plenty of notice we were given an accurate delivery slot. The doors work really well and look great
11 juillet 2021
Very happy
Excellent service, friendly helpful staff, high quality doors and delivered exactly in the time stated. Love the doors, very happy
11 juillet 2021
Réponse de Foldingdoors2u
Hello Richard,
Thank you for your lovely words and for taking the time to review our product and service.
We are delighted to hear that you love your doors, and thank you for choosing to order with us.
Kind regards,
Kate
Great service in difficult times
Great service in difficult times
Great product and
Greatly appreciated my bi-folds were delivered on time.
10 juillet 2021
Réponse de Foldingdoors2u
Hello John,
Thank you very much for your review. We are still working in very difficult times, but try our hardest to keep all orders on track where possible.
We are so pleased to hear that you are happy with your product and thank you for your order with us.
Kind regards,
Kate
Réponse de Foldingdoors2u
Hi Debbie,
Thank you for your kind words and for choosing to place your order with us.
Kind regards,
Kate
Réponse de Foldingdoors2u
Hi Tom,
Thank you for taking the time to leave feedback, and thank you very much for your order.
Kind regards,
Kate
Great quality doors delivered bang on…
Great quality doors delivered bang on time, only reason I've not given 5 stars one door was reversed opening after 3 sign offs, however all compensated for and they look amazing on build. Will definitely use again.
20 juin 2021
Exceptional in every way
Exceptional in every way, extremely knowledgeable and friendly team small enough to care but capable of delivering. Very personal service and extremely competitive pricing an absolute pleasure to deal with. Products superb quality genuine desire to help their customers. Thank you
17 juin 2021
Avis spontané
Réponse de Foldingdoors2u
Hi Robert,
Thank you so much for taking the time to review your experience with us.
It was a pleasure assisting with your project, and we look forward to working with you again in the near future.
Kind regards,
Tony Wiggins
Amazing company from start to finish
Amazing company from start to finish, can't fault them, which is rare to say these days. Purchased 6 meter Bifolds.
Many thanks
14 juin 2021
Réponse de Foldingdoors2u
Hi John,
Thank you for taking the time to leave a review, and for your kind words. We hope that you are enjoying your doors, and thank you for your business.
Kind regards,
Kate
Réponse de Foldingdoors2u
Hi Scott,
Thank you leaving a review following the installation of your 2 sets of Bifold Doors.
It was a pleasure assisting with your order, and thank you for choosing to work with us on your project.
Kind regards,
Kate
Excellent service everything happened…
Excellent service everything happened when they say it would, good communication throughout, fitter polite and efficient. Well done
12 juin 2021
Réponse de Foldingdoors2u
Hi Robert,
Thank you for your kind words which I will pass on to the team, and we hope that you are enjoying your new doors.
Kind regards,
Tony Wiggins
All great fitted my self
12 juin 2021
Faulty Product - Poor Customer Service
We ordered 2 sets of doors from FoldingDoors2U, one set of Bifolds and one set of Patio Doors. They arrived on time, however when installing the Patio Doors, we discovered that the doors were faulty and manufactured poorly so that they wouldn't latch despite trying everything.
When we got in contact with FoldingDoors2U, they were initially helpful and promised us someone would be in touch. We left it a few days before chasing, and someone finally got in touch and informed us of how we could resolve the issue ourselves, which was expected considering they were supply only.
However, the advice given was not helpful, and we had to get our window installer back a further two times to resolve the faulty doors. Despite the extra cost to us was incurred by the fact the doors were manufactured wrongly, FD2U were extremely unhelpful and refused to compensate any of the additional labour costs.
I won't buy from FD2U again, and I would definitely recommend people to not be tempted by their prices, and to shop elsewhere.
10 juin 2021
Avis spontané
Réponse de Foldingdoors2u
Dear Louis,
We are so disappointed to receive this review given the amount of effort that I went to personally to resolve the issue for you.
The manufacturer advised a slight adjustment of the keep by 5mm to remedy the problem. I requested you to contact me if you needed further assistance following a call from the factory, which you did not do for 2 weeks. That same day our Installations Manager called your builder and offered to talk him through the small adjustment whilst he was on site, but it does not appear that he took up our offer.
As you have acknowledged, this was a supply only contract, so we guarantee to replace or repair missing or damaged items, or we provide remedial advice for small adjustments. We pride ourselves on our customer service which we feel was offered to you, and are pleased to hear that the issue is now resolved.
Kind regards,
Kate
Great customer service
The service was great and product is very good. I had lots of questions about the types of door and fittings etc. which were all dealt with promptly. The doors themselves are excellent quality. The fitters were also great, did a very professional job and came back to check on something I wasn't sure about to make sure everything was in order. Really cannot fault them on anything.
25 mai 2021
Réponse de Foldingdoors2u
Hi Andy,
Thank you very much for taking the time to leave a review.
I will pass on your comments to the installation team, and hope that you enjoy your new doors.
Kind regards,
Tony
Anthracite Bi-fold Door - Standard size
The build quality of the bi-fold doors I ordered is excellent and installation was quite straightforward. The doors are factory installed making it easy to ensure they are properly aligned provided the frame is fitted correctly. The glass arrived a few days after the frame as explained to me when the initial delivery date was confirmed.
The only thing I would have preferred is for the door/frame assembly to have been delivered the right way up. As the doors need to be removed before the frame can be installed and not realising it was upside down made removing the doors a bit tricky but after that everything was fine.
15 mai 2021
Réponse de Foldingdoors2u
Hi Andrew
Thank you for taking the time to post your review.
You bifold door was supplied fully assembled unglazed and sometimes doors are loaded upside down for best use of available storage on the vehicle. Once the packaging has been removed it should have been a simple operation to turn the door so it was the correct way up.
We would have gladly advised you if you had contacted us but I am sorry for any confusion.
Regards
Tony Wiggins
Director
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