Great customer service. My order was shipped quickly. However, my order got delayed, the customer support were quick to reply and rectify. Can't fault. Delay was not their fault!
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UPDATED REVIEW: After putting a bad review on Trustpilot, I received a reply from Footkit informing me that they had replied to my emails and to check my junk, indeed all 3 replies were there! I r... Voir plus
L'entreprise a répondu
The quality of the items is absolutely excellent and the delivery arrived before expected delivery date. I've had a great experience using footkit.net and will most certainly be using them again. I'm... Voir plus
I have emailed several times to see when my purchase will arrive , to start the emails were ok but then I got a very rude one which now reading the reviews I can see it’s not just me . After receiving... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We offer all the popular kits from all of your favourite clubs. We have great prices for all of our items and we make it easier and more affordable for you to support your favourite clubs without the huge price tag. We also give you the option to customise your kit, with personalisation which can either be your favourite player or your own name.
Coordonnées de contact
Royaume-Uni
- footkit.net
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Took long everything came just like l…
Took long everything came just like l ordered but the 97 was meant to me smaller and more up but everything else was amazing thx
Are the tops a true fit or do u need to…
Are the tops a true fit or do u need to buy a size up???? Cheers Dave

Réponse de Footkit
Excellent
Once again more than happy with my purchases excellent quality fast delivery great price excellent customer service always more than happy to help with any questions or queries I will be ordering some away shirts very soon also kids strip
Still waiting for my order have not had…
Still waiting for my order have not had an update since 25th august was told 11 days for delivery! The reviews looked good for this site so bit disappointing at the lack of communication after sending two emails for an update

Réponse de Footkit
Top Quality
Once again this company did not disappoint, this is my third jersey ordering and from the ordering process to delivery no complaints top quality jersey at unbelievable price .
Superb quality shirts
Superb quality shirts at a very good price. I've ordered 3 shirts since May and all have been great buys.
All with original tags so not knock-offs and the quality you would expect from original shirts, including flocking which is the official font. Will buy more shirts from here.
The time it take from ordering to arrival is good. There's no date of arrival but you can track the process being made. Tracking keeps you clearly informed and on the day of delivery you're not sitting around waiting. Courier also a very friendly guy.
I can recommend this company and I have had no problem at all with customer service. They reply quickly and politely to queries.
Highly recommend.
Thanks
Poor communication and no goods arrived
I placed an order on the 5th June and still not recieved
Communication is sparse. I had a reply saying out of stock another one chosen and numerous correspondence sent gir an update with no reply
Would definitely not recommend this company
Another form sent this morning requesting an update or I want a refund
I am still awaiting an order placed…
I am still awaiting an order placed 27/5. Their correspondence is terrible and I also received quite a rude message with regards to my order. Was told last Monday it would be being sent out but still nothing. Will never use this company again, there are so many more professional companies out there. Cannot comment on quality, but in their bio they claim outstanding customer service, which is completely inaccurate. Instead of arguing with your customers and stating 'facts' it would be wise to apologise for delays and inconveniences.

Réponse de Footkit
Received my new arsenal shirt today and…
Received my new arsenal shirt today and so pleased with it . Good quality and will be purchasing more for sure
Great product
Read the reviews and thought i would take the chance and so glad i did, order came today, its exactly like the one i paid double for, it took 13 days to come but worth the wait, i will definitely be buying again and very soon at that price
Great service.
Really pleased with the service from Footkit team. They are really busy so took a little time for the jersey to arrive but overall the customer service team was responsive and helpful. Will buy again.
Good Quality!
Really good quality t shirts and would definitely recommend. Delivery came really quick, will definitely be ordering again!
Would not recommend I ordered a…
Would not recommend I ordered a football kit said allow up to 11 working days so I ordered it in plenty of time it was for my sons birthday which is today it still has not arrived emailed they said they had staff off with covid have recently emailed again and have not yet had a reply
DO NOT ORDER FROM THEM!
DO NOT ORDER FROM THEM!!
Terrible service! No idea about item, as still have not received it as if 12th Nov and ordered it (UK delivery) on 21st Oct, and not even personalised it! When chased them, I did not get reply but got an email with RM tracking number (still says RM is waiting for it!!). When chased again, I was told it was sent and it will be delivered...One day!!! And I can return it when I get it!! Well, the point is, I have still not got it nearly 1 month since ordering 1 simple item! Rude customer service blaming it on ...customs! I've order stuff past 21st Oct from China and the USA & got all of them already so clearly a pigeon from Ireland must be lost!!
Waste of your money!! Go somewhere else.

Réponse de Footkit
I ordered three customised kits for my…
I ordered three customised kits for my kids and I am very impressed with the quality. It stated 11 days but arrived within about 7, I’ve already ordered a few more ready for birthdays coming up.
Amazing quality
I love my Inter Miami Top, I've had it for about 2 months now and I cannot fault the quality. I've told all my friends and family about footkits, we're planning on doing a big order for Christmas for all of the family. Will definitely be ordering again, many thanks!
The Jersey fits perfect and it looks…
The Jersey fits perfect and it looks really well. As the shorts are white, it's see through which is not good. What's worse I ordered personalised writing which came off after one wash. Not impressed have a very disappointed girl!!
Order a football shirt from them and it…
Order a football shirt from them and it arrived in good time and look good ..... yes I'm just going to order another one
i ordered two kits however it did not…
i ordered two kits however it did not arrive within 11 days as was said, it took roughly a month and 4 days to arrive, communication on their half could most definitely be improved that said once the kits arrived i was very pleased.
I ordered an Arsenal Home Kit expecting…
I ordered an Arsenal Home Kit expecting to wait the 11 days stated on the website, however after roughly 6 days I have my shirt. I will definitely be ordering again, customer service was very helpful and all the tracking was given to me within 48 hours.
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