Forgeandlumber Avis 34

We initially ordered wrong size rings because we didn’t order ring sizer first. We emailed the customer service and asked about the process. They were super quick with detailed response and exchanged our rings free of charge. We also asked for quick turnaround as we were going on holidays. We received rings the next day. Outstanding service and beautiful rings. Thank you!

Fantastic service order the wrong size ring. There wasn’t an issue returning the sent the correct size within a week. The quality of there products are amazing would advise anyone to buy from forge & lumber, would buy again from them

Fantastic experience throughout. Before we ordered we checked on sizing as my partners ring size is larger than z! Debs was extremely quick at responding to us. She assured us they could make the larger size, but was also realistic about the timings and checked that the estimated timings would be ok for us. We placed the order at the beginning of December, Dan then reached out to double check the timings too as it was a z+3 size they needed to make. I think they estimated 3-4 months for this to be made and received, we were given the option of choosing a different ring if these timings weren't OK. We were happy to wait. We then received a surprise notification just over a month later to say the ring had been dispatched!!! The ring arrived and we are over the moon with it, it fits perfectly and my partner is so pleased with it. The added extra of a silicone ring is brilliant too!! He chose The Crucible which we highly recommend along with Forge and Lumber! Dan and Debs - thank you so much. If I could give more stars I would!

Brilliant service, I ordered a ring for my husband and got the wrong size, the exchange was very quick and there was no extra cost for my puppy chewing the silicone ring which came with it

Beautiful ring, my husband to be loves it! Super unique wedding ring for him - great communication and easy to return the wrong size and get correct size sent out! Would buy from here again and recommend to anyone xx

Ordered the ring on Tuesday arrived by Saturday! Very quick service. Ring is beautiful and correct size! I would highly recommend!

Ordered The Royal
Quick delivery, good communication throughout
Ring is stunning and comes in a beautiful box.
Would highly recommend

We ordered two Campbells and we are absolutely delighted with them. Thank you

Beautiful rings, so unique and customer care was fantastic. They went above and beyond to help us size up and get rings at short notice and their efforts are hugely appreciated, 100% recommend them to anyone.

Loved the look of the rings from these guys, and eventually picked one. Unfortunately a local jewellers measured me wrong so I ended up ordering a size too big. So they swapped it for a smaller one - too small! Sounds like little red riding hood 😂. Anyway, they swapped it again and it’s perfect. All done with brilliant clear comms, and the ring comes in a beautiful wooden box. So pleased, and would recommend to anyone!

Excellent customer service and communication throughout the process. The ring is beautiful and just what my husband was looking for.

So glad we found Forge & Lumber! From start to finish the customer service was fantastic! My partners wedding ring arrived today & it is PERFECT! So well made, strong & heavy. The ring box it comes with is stunning, very unique. Thank you again.

This company are so amazing. Sized wrong at a jewelers and they offered a free return and replacement. Such great customer service. Great communication and the rings are just awesome. I can't thank you all enough.

It's been such a please dealing with this company, clearly Debs both knows her stuff and wants to deliver a great customer experience. For mens rings that are a bit more interesting than the norm I can't recommend these guys enough.