What an amazing service. I asked for it to be delivered on a certain even when the option was not available online the day after when I was placing the order and they made it happen so I got fresh fis... Voir plus
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Lisez les avis des autres
My husband and I thoroughly enjoyed the Forman's Smokehouse Tour last Saturday. Starting with a fascinating talk by Lance Forman, followed by highly skilled demonstration in the factory by Master Carv... Voir plus
Brilliant service & food, thank you! The Forman's team kindly turned around my New Year's Eve order swiftly and efficiently - it arrived on time, beautifully packaged, and was delicious. Our guests th... Voir plus
L'entreprise a répondu
Why do I always submit an order at Christmas? Consistently high-quality and consistently reliable delivery. Everything properly packed and as described. Over the years, I've become better at fin... Voir plus
À propos de l'entreprise
À propos de Forman & Field
Écrit par l'entreprise
Forman & Field is part of the Forman family of companies spearheaded by H. Forman & Son, the world-renowned smoked salmon business that dates back to 1905.
Forman & Field is our gourmet food home delivery service. It's very simple. We source the finest foods from across the British Isles and whisk them, fresh as can be, to your doorstep.
Fish, meat, cheese, charcuterie – the very best we can find. We also make gourmet dishes for top restaurants and hotels so you get to try those, too, in the comfort of your home.
By the way, in case you're wondering, there is no Mr Field but there is a Mr Forman: Lance Forman, the great grandson of Aaron 'Harry' Forman who started this deliciously fishy tale.
WHY F&F FOOD TASTES SO GOOD
In a nutshell: Quality, freshness, and a team that cares.
1. All ingredients are fresh as a daisy. A freshly-picked super-fresh daisy.
2. Every dish is made to order. Your order arrives and we start preparing it. That’s it. Nothing sits on shelves. If an item arrives frozen, that’s because we want to lock in the freshness.
3. We only work with family-run, artisan suppliers. Because ethical husbandry, seasonality and flavour are their priority.
4. Everything is made by hand. We pack every order by hand, too, using specialist protective packaging.
5. We use overnight couriers. It means your food arrives in tip-top condition.
LONDON’S FIRST EVER PROTECTED FOOD
We’ve been producing London Cure Smoked Salmon for over a century, so it was a proud day for us when our ‘London’ Cure’ smoked salmon was recognised as a delicacy worthy of PGI Certification. PGI status, enforced by law, is designed to protect and celebrate traditional regional foods similar to Champagne, Parma ham, Melton Mowbray pork pies and Wensleydale Cheese to name just a few.
Not only is ‘London Cure Smoked Salmon’ now the only smoked salmon in the world with protected status, but London’s first ever food or drink to achieve this coveted recognition.
The PGI label also protects consumers from buying cheap imitations that are not of equivalent quality or have a different flavour. But with Forman’s you don’t need to worry. We are the only smoked salmon producer in the world to hold this coveted status.
Forman & Field is our gourmet food home delivery service. It's very simple. We source the finest foods from across the British Isles and whisk them, fresh as can be, to your doorstep.
Fish, meat, cheese, charcuterie – the very best we can find. We also make gourmet dishes for top restaurants and hotels so you get to try those, too, in the comfort of your home.
By the way, in case you're wondering, there is no Mr Field but there is a Mr Forman: Lance Forman, the great grandson of Aaron 'Harry' Forman who started this deliciously fishy tale.
WHY F&F FOOD TASTES SO GOOD
In a nutshell: Quality, freshness, and a team that cares.
1. All ingredients are fresh as a daisy. A freshly-picked super-fresh daisy.
2. Every dish is made to order. Your order arrives and we start preparing it. That’s it. Nothing sits on shelves. If an item arrives frozen, that’s because we want to lock in the freshness.
3. We only work with family-run, artisan suppliers. Because ethical husbandry, seasonality and flavour are their priority.
4. Everything is made by hand. We pack every order by hand, too, using specialist protective packaging.
5. We use overnight couriers. It means your food arrives in tip-top condition.
LONDON’S FIRST EVER PROTECTED FOOD
We’ve been producing London Cure Smoked Salmon for over a century, so it was a proud day for us when our ‘London’ Cure’ smoked salmon was recognised as a delicacy worthy of PGI Certification. PGI status, enforced by law, is designed to protect and celebrate traditional regional foods similar to Champagne, Parma ham, Melton Mowbray pork pies and Wensleydale Cheese to name just a few.
Not only is ‘London Cure Smoked Salmon’ now the only smoked salmon in the world with protected status, but London’s first ever food or drink to achieve this coveted recognition.
The PGI label also protects consumers from buying cheap imitations that are not of equivalent quality or have a different flavour. But with Forman’s you don’t need to worry. We are the only smoked salmon producer in the world to hold this coveted status.
Coordonnées de contact
Stour Road, E3 2NT, London, Royaume-Uni
- 0203 601 5464
- info@formanandfield.com
- formanandfield.com
4,2
Bien
624 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great food freshly prepared and professionally delivered to my door
Dressed lobster, pulled beef wellington’s, cheese soufflés, petit fours and cured tuna and salmon were all excellent. Not inexpensive but delicious so worth splashing out on for a birthday weekend away in a glamping pod by a lake.
1 octobre 2023
Réponse de Forman & Field
Completely envious of what sounded like a perfect weekend, I'm really glad that you let us be part of this! We hope you take us with you next time too! :)
PS HAPPY BIRTHDAY! :)
Consistently good
This firm supply consistently good food and they’re all lovely people too. I’m very fussy about smoked salmon; but F&F lean smoked salmon is an absolute treat I’ll never say no to!
I always order lots of goodies around Xmas from them to take the pressure off the cook. Everything is always top quality and completely delicious.
20 décembre 2022
Avis spontané
Réponse de Forman & Field
Thank you so much Helen, the lean is my favourite too! Really loved reading this review, our wonderful customers make our jobs all the more worth while so the feeling is very much mutual!
Very simple and easy to order the…
Very simple and easy to order the person I spoke too was helpful.
29 septembre 2023
Réponse de Forman & Field
Thank you so much for you lovely words, we really appreciate them.
The ham terrine although kept in the…
The ham terrine although kept in the fridge disintegrated when I cut it . It was not a solid block so had to serve it in bits.
28 septembre 2023
Réponse de Forman & Field
Hello Ms Macloed,
Really disappointed to read this, it sounds like we absolutely need to investigate what's happened here. If you still have the packaging we'd really appreciate if you could let us know the 3 digit code that's on the small yellow sticker, it will help our team enormously.
I'd always recommend contacting a company if ever you have a problem with an order, but here at Forman & Field especially we pride ourselves on our customer service and experience, its important to us that you're happy!
If you'd like to find a resolution to this please do e-mail us we'd be happy to look into this for you.
Kind regards,
Beth
Message amendment on 16.10 - Hi Ms Macleod,
We've just had an update from our kitchen who have managed to pinpoint the problem. One of our chefs unfortunately made a batch of the terrines incorrectly, not adding the stock/jelly through the mix meaning the mould was only flaked ham, with nothing to keep it together! This was spotted quickly so luckily there weren't too many offending terrines leaving us like this, but unfortunately it does look like yours was a victim to this problem.
We'd love to fix this! So please e-mail us when you get a chance so that we can work out the best day to send your much overdue replacement.
We look forward to hearing from you!
Kind regards,
Beth
Outstanding
From the outset Rachael was more than helpful in resolving my queries.
The food was delicious and the servings generous an absolute treat. The whole experience was exceptional. I would highly recommend this to everyone.
10 octobre 2023
Avis spontané
Réponse de Forman & Field
Bless you Dave, Rachael is wonderful isn't she! I'm so glad to read you were happy with everything, this is exactly what we strive for so this really is wonderful to read. We're here next time you need us!
Lovely food so easy to order
The online order and delivery experience has never failed in my experience. Food is excellent quality to justify top price range, can highly recommend
27 septembre 2023
Réponse de Forman & Field
What a Stella(r) review! :) Thank you so much for taking the time to leave your kind words, it's really appreciated Our customers are the best!
Very well worth it
Very good quality. Well presented. Arrived on time, very polite and courteous delivery. Thank you
12 octobre 2023
Réponse de Forman & Field
Always a pleasure to help you Rita, thank you for your continued support!
Always superb produce
Consistently great service and superb produce. You’ll never buy smoked salmon from anywhere else one you’ve sampled the London Cure. The new wasabi cured salmon was delicious too.
27 septembre 2023
Réponse de Forman & Field
Ahh Frank, overjoyed to read you enjoy the Wasabi & Ginger Cure. It's absolutely divine, I'm glad we've been able to let people try this delicious cure. I'm glad you agree! Thank you for leaving such a lovely comment, we look forward to speaking with you again soon.
Great service
Great service, good communication, and a really broad range of choice for food, especially (a nice change!) for vegetarians.
24 septembre 2023
Réponse de Forman & Field
Thanks so much for this Mark, we've been trying to improve the vegetarian range and we've got a few new treats coming in the next catalogue, really hope you like these too!
The food is delicious
The food is delicious, love their fish cakes deliveries are great 5 star service
24 septembre 2023
Réponse de Forman & Field
Perfect freezer additions, we couldn't agree more! Thanks for being a wonderful customer :)
Great service with top class…
Great service with top class ingredients, prepared with all the expertise of a top restaurant, can't wait for the new inventive menus.
24 septembre 2023
Réponse de Forman & Field
Thank you so much Gary, absolutely love this! We can wait for you to take a look at the new recipes :)
Superb lobster bisque
Superb lobster bisque! A luxurious starter for my dinner party. The Coq au vin was delicious too, although ordered more than I thought I needed, but needed it all. Food arrives well packaged & chilled well.
It’s my second order from F&F & will certainly order again.
24 septembre 2023
Réponse de Forman & Field
Really wonderful to hear Sally, our new catalogue will be landing with you soon too so even more to be tempted by! Thanks for being so lovely.
Disappointed with Beef Wellington and starter over seasoned
I ordered the Celebration Meal for two for our anniversary. It arrived on time and the packaging of the meal was perfect. Use of glass kilner jars gave a professional look. The printed menu was a nice touch although the starter was described as having been served at The Coronation at Buckingham Palace in 2013! Surely 2023!
I followed all preparation exactly. The starter of smoked salmon parcels with lobster and crab filling looked very nice and was a good size. However sadly they were so salty that we found them inedible. My husband likes food quite salty so for him find something too salty is unusual.
The main course comprised Beef Wellington, potato Dauphinois and vegetables. I expected a proper “beef wellington” made from fillet of beef, wrapped in a mustard sauce and a mushroom duxelle and a thin pancake or prosciutto. What we had was pulled slow cooked beef wrapped in cabbage. Unfortunately the meat was dry and the dish was not a beef wellington, it was beef pie effectively. I checked back on the advertised wording which does say Beef Wellington although the printed menu enclosed with the meal says pulled beef Wellington but . The vegetables and potato dauphinois were fine. The jus again I found lacked depth of flavour.
The desert was nicely presented but it didn’t get a wow. So sadly my meal overall was disappointing. I wanted to enjoy a nice meal without cooking but for us it just didn’t work out.
5 octobre 2023
Avis spontané
Réponse de Forman & Field
Hi Clare,
I'm really disappointed to see that we didn't live up to your expectations on this occasion. The Celebration Dinner for Two is a great seller and I know from feedback it's made a lot of people happy, so it's really disappointing to see that it didn't hit the mark this time.
We swapped our Beef Wellington recipe a few months ago as customers often reported that the old recipe didn't always cook perfectly. The old recipe was very much your traditional Beef Wellington, designed as an individual portion, but it's no good if it's not making people happy! Since switching the recipe it seems to have solved the problem, though I can absolutely understand how disappointing it must have been if you were expecting one thing but received another.
I've just checked the listing for the Celebration Dinner for Two, and though there is a link to the Pulled Beef Wellingtons, the description of the dinner doesn't explicitly mention that the recipe has changed, and I will be sure to remedy that. I'm so sorry for the disappointment.
With regards to the Paupiettes, these little fishy pillows are wrapped in our Smoked Salmon and it sounds like perhaps they were wrapped this time in the leanest cut. The top slices of the salmon side (the lean slices) will naturally be a lot more salty as this is where the cure hits the fish, and there have been occasions in the past where customers have reported these slices being too salty for their own taste. If you were to order this item again we could ask the kitchen team to prepare your order specifically with fatty slices instead of lean, which would be a lot more mellow.
Your whole experience is incredibly important to us, every big order to every small order holds just as much value to us. It stings to receive a 2 star review when we've not yet had a chance to fix the problem, if you're not happy with something we'd like to know so that we can make it right!
If you still want to get in touch we'd love to hear from you.
Kind regards,
Beth - Customer Service Manager
Sadly DHL responsible for lack of give stars
Unfortunately ( for the second time in nine months) this order arrived a day late and even then not within the allocated time.
The chilling gels were warm as was the lobster bisque and hence the latter could not be consumed.The Scotch eggs were very soft but edible.
We were In frequent contact with Forman and Field who were in in contact with the courier ( DHL) who in this instance were 100% to blame for the delay( as at Christmas). The dreadful attitude of the driver did not help!
We were given a full refund for the order and fresh lobster bisque was sent to us.
20 septembre 2023
Réponse de Forman & Field
Hi Julie,
Thank you so much for the comments, I'm glad we were able to get it resolved in the end. We spoke with DHL about the events, but more importantly about the delivery driver's attitude, and he has in turn been spoken to. Things go wrong sometimes, such is life, but it's how we deal with them that's important. I just wish all of the drivers would adopt the kindness and caring that our team has, it's incredibly important to us!
We're grateful for you letting us know so that we could rectify it, I hope the bisque was delicious!
F&F x
Réponse de Forman & Field
Absolutely glowing, thank you so much! :)
As always F&F were brilliant
19 septembre 2023
Réponse de Forman & Field
Thank you for your continued support Dr Cole, we appreciate you a lot!
Superb food and service.
The care and consideration that this company give to make your experience of eating their food is unmatched.
I ordered the chicken soup and due to an unforeseen complication a second batch was sent to me free of charge. The kindness of their representative is off the chart, her response was so fast and the delivery immediate. Best of all, the soup rocks. It’s perfect for this time of year or any time of year. I will not order produce like this from anywhere else. Fantastic service and produce. Thank you.
19 septembre 2023
Réponse de Forman & Field
Thanks so much for the comments Joanna. We've actually just received another similar comment about the chicken soup so I think there must have been a batch problem here. The chicken soup is delicious, it would make no sense for us to sell a product that tastes like vinegar!
I'd always recommend raising any problems with the company you bought from, but with us especially! Your happiness is really important to us and it stings to see 2 star reviews like this when we haven't yet had a chance to fix your problem.
If you still have the batch number that would be really helpful for us to confirm my suspicions, equally if you'd like us to send you a fresh batch please do e-mail us.
F&F x
As expected usual high standards of…
As expected usual high standards of food, service and delivery. Thanks
18 septembre 2023
Réponse de Forman & Field
Thank you so much Robert, we really appreciate this! F&F x
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