All my outdoor and indoor cameras are Foscam. They are trusted as is Foscam UK. I also received messages enquiring as to why my existing decades old bullet camera was being replaced with a new one tog... Voir plus
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Lisez les avis des autres
Great first experience at Foscam, ordered a WD Surveillance hard drive, which arrived very fast via DPD and was packaged perfectly, as its surprising how many companies don't know how to package a... Voir plus
cant log into account - account blocked so cant reset password. Out of frustration gave a 1* review. Got a call from Foscam explaining that the cameras connect to the app or pc VMS but there is no w... Voir plus
L'entreprise a répondu
Really delighted with such wonderful service from order to delivery. Very easily ordered online and 2 days later delivered by dpd. Fabulous to be able to watch our ewes waiting to lamb without h... Voir plus
L'entreprise a répondu
3,9
Bien
141 avis
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Where fast sending out products happy…
Where fast sending out products happy with my camera
18 janvier 2024
Réponse de Foscam UK
Dear Vicky,
Thanks for sharing your positive experience with us.
We strive to provide quick and easy delivery with top of the line products.
Best Regards
Sam
Customer Experience Manager
Camera
Really pleased with both the product and service. The camera was of good quality and they were very helpful from start to finish, as I am no expert with this sort of thing. Quick to arrive too, I would definitely order again!
18 janvier 2024
Réponse de Foscam UK
Dear John,
Thanks for your kind words and support.
We can only hope to attain more customers of your calibre.
Best Regards
Sam
Customer Experience Manager
Réponse de Foscam UK
Thank you for taking the time to write a review.
We really appreciate the positive words and continued support.
Best Regards
Sam
Customer Experience Manager
Top firm to buy cameras from!
I have been a Foscam user for about 15 years, that probably says enough! However, recently there was a bit of a problem with the delivery of an item, which was outside the control of Foscam UK. I was in contact with Jay, who kept me right up to date with what was going on, which I consider was beyond the call of duty. After a few exchanges of emails, over about 6 weeks, the camera finally turned up at Foscam UK and was sent on to me. I have no hesitation in saying that they are one of the best firms that I have dealt with during my years of buying their cameras. Thanks particularly to Jay and the team!
12 janvier 2024
Réponse de Foscam UK
Dear Roger,
Thank you for sharing your experience.
We're glad that we were able to provide a positive outcome and your comments have been passed on to Jay.
Best Regards
Sam
Customer Experience Manager
Purchased a new power supply that had…
Purchased a new power supply that had failed. New power supply arrived next day. The only thing that i can complain about is that i was unable to purchase the black cable. I did contact their support and made them aware of the issue. I had to buy a white cable, but not a big deal.
11 janvier 2024
Réponse de Foscam UK
Thanks for sharing your feedback.
We will use this to continue to improve our offerings.
Best Regards
Sam
Customer Experience Manager
Réponse de Foscam UK
Thanks for taking the time to write a review on our page.
We really appreciate the positive words and support.
Best Regards
Sam
Customer Experience Manager
As Expected
Very little to say I ordered the Camera, it arrived in the timescale given and it worked...
2 janvier 2024
Réponse de Foscam UK
Dear Christopher,
Thank you for sharing your recent positive experience.
We really appreciate your continued support and trust.
Best Regards
Sam
Customer Experience Manager
good customer service the first time I…
good customer service the first time I did a review a few days ago i went into more fuller
9 janvier 2024
Réponse de Foscam UK
Dear Peter,
Thanks for taking the time to write a review on our page.
We really appreciate the positive words and support.
Best Regards
Sam
Customer Experience Manager
Amazing service from Sam
Amazing service from Sam when I messaged for advice, so I purchased the model that was recommended. The X5 is perfect for me to watch my foster cat and the night vision is amazing.
8 janvier 2024
Réponse de Foscam UK
Dear Suzanne,
Thank you for sharing your recent experience with us.
We appreciate the positive words and I'm glad we were able to help.
Best Regards
Sam
Customer Experience Manager
Easy setup great camera.
Next day delivery, good price and a very nice camera. Easy to setup with the app.
2 janvier 2024
Réponse de Foscam UK
Dear Jeff,
Thanks for taking the time to write a review on our page.
We really appreciate the positive words and support.
Best Regards
Sam
Customer Experience Manager
Difficult to connect……
Difficult to connect as per instructions. Reached out to help desk, who did help.
Still cannot connect chime to doorbell AND phone. Therefore I must choose to be at home and listen to the chime OR be out and get a phone notification and talk to whoever is at the door.
Work in progress.
In the days of seamless technology, this appears and feels very disjointed.
2 janvier 2024
Réponse de Foscam UK
Dear Steven,
Thank you for taking the time to share your experience.
We value all feedback, as it helps us to improve our services.
If you are still experiencing issues, please do not hesitate to contact the team on support@foscam.uk.com.
Best Regards
Sam
Customer Experience Manager
Great service and helpful support chat…
Great service and helpful support chat with Sam 🙏👍
2 janvier 2024
Réponse de Foscam UK
Dear Kevin,
Thank you for sharing your positive experience.
Your continued feedback and support, helps us to constantly improve.
Best Regards
Sam
Customer Experience Manager
Ask for Nora (Chau).
Ask for Nora (Chau).
The camera wasn't connecting with my PC . Nora suggested a "team viewer" meeting and she worked really really hard to get my end working right again.
I'm afraid depression and fybro issues mean I'm not very good at these things but Nora got it sorted.
Unequivocal top marks.
Very grateful.
4 janvier 2024
Avis spontané
Réponse de Foscam UK
Thanks for taking the time to write a review on our page about your experience.
We really appreciate the positive words and your comments have been passed over to Nora.
Best Regards
Sam
Customer Experience Manager
Réponse de Foscam UK
Dear Rupert,
Thanks for taking the time to write a review.
We really appreciate your support.
Best Regards
Sam
Customer Experience Manager
Quick delivery and easy setup.
12 décembre 2023
Réponse de Foscam UK
Thanks for taking the time to write a review on our page.
We really appreciate the positive words and support.
Best Regards
Sam
Customer Experience Manager
Foscam Chme
Bought from this company before. Found the very helpful when I bought my Foscam NVR. Despach time was very good
6 décembre 2023
Réponse de Foscam UK
Dear Dave,
Thank you for your review.
Sharing your experiences with us, helps other customers continue to make the right decision.
Best Regards
Sam
Customer Experience Manager
Very friendly and helpful customer…
Very friendly and helpful customer support... sadly often lacking today. This company appears to genuinely care for its long-term customers. An excellent company to deal with. Thank you!
9 novembre 2023
Réponse de Foscam UK
Dear Tim,
Thanks for taking the time to write a review about your experience.
Your feedback helps us to continue improving our support.
Best Regards
Sam
Customer Experience Manager
Prompt response to the order.
15 novembre 2023
Réponse de Foscam UK
Dear John,
Thank you for taking the time to write a review.
We really appreciate the kind words and support.
Best Regards
Sam
Customer Experience Manager
Good service
You did very well thank you so much for your help. My camera is working lovely thank you once again Dennis
6 novembre 2023
Réponse de Foscam UK
Dear Dennis,
Thanks for sharing your experience with us.
Your positive words and support really help us to continue improving.
Best Regards
Sam
Customer Experience Manager
Good and fast service
27 octobre 2023
Réponse de Foscam UK
Thanks for taking the time to write a review on our page.
We really appreciate your kind words and support.
Best Regards
Sam
Customer Experience Manager
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