The first time I got skates from them, it went very well. Got them in less than a week. I’ve tried to buy from them twice since and there hasn’t been any updates. I received a refund for one without a... Voir plus
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Lisez les avis des autres
The skates and accessories were a great price, came within the week of ordering, even with the hurricane happening in that area, and they were way more comfy than any other skate i have ever worn. Per... Voir plus
I ordered the black skates from the OG collection not realizing that they were pre-order. I emailed over the weekend from the contact us page about when I should expect them and that Sunday I receive... Voir plus
I was unfortunately sent the wrong color/style skates and had noticed that one of the trucks was loose on the right foot. I contacted the company and they immediately sent me a printable prepaid shipp... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At FoxySkates we pride ourselves in providing premium quality, comfortable and stylish roller skates for indoor and outdoor use! No longer do you have to sacrifice style for quality. Roll in a new pair of FoxySkates Premium Women's Roller Skates Today!
Coordonnées de contact
5111 NW 108TH AVE, 33351, Sunrise, Etats-Unis
- help@foxyskates.com
- foxyskates.com
The best customer service
This is such a great company when it comes to customer service. My roller skates were a size to big. I emailed Foxy skates with my issue. They responded so fast with a return solution. As soon as I sent in my return to sender receipt they mailed out my skates that afternoon.
The roller skates are so comfortable.
27 juin 2023
Avis spontané
Réponse de Foxyskates
Thank you Tanya for your feedback! We are thrilled to hear you are satisfied with our service and your new Foxy Skates! #FOXYBABE!
Regardless of the issues customer service has been amazing
I was unfortunately sent the wrong color/style skates and had noticed that one of the trucks was loose on the right foot. I contacted the company and they immediately sent me a printable prepaid shipping return label. I just shipped them back yesterday and I'm currently awaiting the correct style that I ordered originally. So far contact with customer service has been amazing, and I'm eagerly awaiting my new skates from Fox Skates. I will update my review once I receive them! 😁
28 juin 2023
Avis spontané
Great Customer Service
My package got lost and sent back, and Mel was instrumental in getting it back to me. So sweet and understanding! I would
Give a 5-star but I haven’t gotten the pads yet, I’m sure they’ll be great!
26 juin 2023
Avis spontané
Réponse de Foxyskates
Thank you for the kind words, Sierra.
We are happy the issues were resolved!
I haven't received my skates
I ordered a pair of skates which was in stock and is still available to purchase online even though I was told they were out of stock. I was okay with it and chose a different style of skates. They end up sending me the wrong skates so I promptly returned them, I was told the correct ones would be shipped with the return was in process. I have not received any skates. One week has gone by, I haven't heard from anyone from the company. The people/persons I have talked to were nice and I was sent a free tool/keychain with the wrong pair of skates that I have returned. However I cannot use the tool if I don't have the skates..
8 juin 2023
Dreamy skates & fantastic company!
My Scandal Green skates arrived well packaged; No scuffs and the box was intact as well. The skates were the size I ordered and they were absolutely radiant and bright! They rolled like a dream! They were incredibly comfortable and sturdy. I love my skates so much! I had also ordered a skate tool and it was not in my package but 2 days later, I was notified and sent my skate tool! Very kind and helpful!
24 juin 2023
Avis spontané
On time response and delivery
On time response and delivery. The skates are beautiful and comfortable.
8 juin 2023
Quick delivery, cute skates, responsive customer service.
They arrived sooner than expected and were exactly as described. They are soooo cute! I did need customer service so I emailed and they were quick to respond. They resolved my issue (my fault, not theirs).
1 juin 2023
Avis spontané
LOVE these skates!
LOVE these skates! And those who see me in them LOVE them as well. I simply tell them where to go and I let them know about the deal I got. My kids even want a pair so I will be getting more soon.
29 mai 2023
Thank you for your prompt delivery…
Thank you for your prompt delivery right by our front door (and ringing our doorbell to notify us) on the exact day too. Our daughter loves her new roller skates! Thank you again!
20 juin 2023
Avis spontané
Réponse de Foxyskates
We are so happy to hear about your satisfaction with your FoxySkates!
Réponse de Foxyskates
Thank you for taking the time to share your feedback! We are happy to hear about your satisfaction!
Items not as described
Not great description of products, items arrives different colors and styles than ordered.
8 juin 2023
Réponse de Foxyskates
Dear Hannah,
We are sorry to hear about your dissatisfaction with you purchase. We did not receive any emails regarding any issues. You can always feel free to contact us Help@FoxySkates.com and we will be happy in assisting with a refund or exchange.
Customer service was absolutely…
Customer service was absolutely amazing. I first received 2 left feet in the mail (it happens) and they immediately sent me a shipping return label and the correct pair. The skates are very true to size and ride very smoothly. I'm very happy! 😁
30 mai 2023
Réponse de Foxyskates
We are happy to hear the transaction ended in a positivie way. Enjoy your new skates! #FoxyBabe
Réponse de Foxyskates
That's the goal. Have fun and enjoy your FoxySkates! #FoxyBabe
Great customer service!
16 juin 2023
Avis spontané
Réponse de Foxyskates
Thank you for the feedback. We strive to provide a quality product and a quality service!
Wrong color of skates sent
My boyfriend ordered me a pair of skates, his order states that he ordered black which is what I wanted but we was sent a light bluish color. I did a separate order for pads and they are exactly what I ordered
29 mai 2023
Réponse de Foxyskates
Thank you Lori for the review. We are happy to hear you received your skates quickly! We hope you enjoy your new FoxySkates! #FoxyBabe
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