Fragrances Cosmetics Perfumes Avis 

1 024
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 3 sur 5 étoiles

It would have been nice to acknowledge receipt of my order? I was left wondering whether it had gone through & emailed them direct but got no reply! I almost reversed the PayPal payment but Luckily th... Voir plus

Noté 3 sur 5 étoiles

I've only given 3 stars as my delivery took longer than 3-5 working days as stated on website but I think it was more Hermes fault than this companies fault as when I tracked my order Hermes had my... Voir plus

Noté 5 sur 5 étoiles

I return to this site times and again for repeat purchases as it's always been hassle free transactions and decent prices on the products. Great items, very well priced and extremely fast delivery....... Voir plus

Noté 4 sur 5 étoiles

I really can't be bothered to write a review. Trustpilot - surely the fact that I've given them 4 stars is enough. In fact what puts people off writing reviews is Trustpilot asking for a min word coun... Voir plus

À propos de l'entreprise

  1. Parfumerie

Informations provenant de diverses sources externes

FragrancesCosmeticsPerfumes offers a range of affordable branded fragrances for both men and women. The company also sells cosmetics, hair care products, skin care products and fashion accessories in the UK.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

1 k avis

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1 étoile

Aucun historique récent de demande d’avis

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Comment cette entreprise utilise Trustpilot

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3,5

Tous les avis

(1 024)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I have not recieved my order it was…daisy prefume

I have not recieved my order it was promised by 11th April and not yest arrived i ordered it on 5th April i have had no response when i emailed yesterday (11th April) asking where the order was

12 avril 2022
Logo de Fragrances Cosmetics Perfumes

Réponse de Fragrances Cosmetics Perfumes

We do apologise for any confusion, we have not received payment from you, your order has therefore unfortunately not been processed. We have not received any emails from you. Please email cs@fragrancescosmeticsperfumes.com if you require any further assistance.

Noté 1 sur 5 étoiles

Ordered product over a week ago and…

Ordered product over a week ago and still not received it !

12 avril 2022
Logo de Fragrances Cosmetics Perfumes

Réponse de Fragrances Cosmetics Perfumes

We are very sorry to hear there has been a delay with the delivery. We have sent you an email with the tracking information and asking for further information on your delivery address. We look forward to hearing from you to resolve this matter as soon as possible.

Noté 4 sur 5 étoiles

I really can't be bothered to write a…

I really can't be bothered to write a review. Trustpilot - surely the fact that I've given them 4 stars is enough. In fact what puts people off writing reviews is Trustpilot asking for a min word count when asking for reviews.

7 avril 2022
Noté 5 sur 5 étoiles

All nice and smooth

All nice and smooth from the moment of placing order tilk receiving the goods (delivery time was much shorter than expected, well done). Thank you

7 avril 2022
Noté 5 sur 5 étoiles

Excellent service

Excellent service. I had not been aware when I placed my order that it would be sent by Hermes. As this courier service seems incapable of delivering anything to my address I always avoid placing orders if I know Hermes is involved. As expected, Hermes failed to deliver my order so I contacted Fragrances Cosmetics Perfumes who investigated the problem and subsequently sent the order again by Royal Mail. I was also offered the alternative of a refund. The order was delivered within 48 hours to my complete satisfaction. What happened to the original order with Hermes remains a mystery!

3 avril 2022
Noté 1 sur 5 étoiles

The item I received is not in good…

The item I received is not in good order, it appears as if it has already been opened. I have emailed Fragrances Cosmetics Perfumes but have had no response - very poor

24 mars 2022
Logo de Fragrances Cosmetics Perfumes

Réponse de Fragrances Cosmetics Perfumes

We are very sorry to hear the item you received was not in the correct condition. Unfortunately, we have not received any emails from you. We have now sent you an email to ensure this matter is resolved. We apologise for any inconvenience caused.

Noté 1 sur 5 étoiles

Sent me the wrong product and awful customer service

Sent me the wrong product,no reply from customer service phone number and several e mails to try and sort it out, I would NEVER buy anything from this company again!

22 mars 2022
Logo de Fragrances Cosmetics Perfumes

Réponse de Fragrances Cosmetics Perfumes

We are very sorry for the packing mistake made with your order. We can see that the customer service team has been in contact with you and the correct item has now been received. We apologise for any inconvenience caused.

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