Good to see photos of my home village circa 1955 as I remembered it as a teenage schoolboy. The Nags Head was my dad's watering hole, the large walnut tree next to he newsagents always provided an ab... Voir plus
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Lovely map of our desired location extremely well packaged very happy with it absolutely perfect for the room it was bought for highly recommended
Couldn`t believe there`s a company that reproduces old photographs to such a high quality resolution! Found an old photo of Waunfawr, where the wifes family holidayed as children, around the same er... Voir plus
L'entreprise a répondu
It was easy from Start to finish and a much quicker delivery than expected as Easter holidays were a few days after I ordered - I have bought from them before and always a pleasure to deal with
À propos de l'entreprise
- Photothèque-vidéothèque
- Art & antiquités
- Magasin de design et de décor intérieur
- Magasin de cartes et de plans
- Magasin d'impressions et de signalisation
À propos de The Francis Frith Collection
Écrit par l'entreprise
About Us
The Francis Frith Collection is a unique, nationally important and world renowned photo archive that has been delighting the public since 1860. Over the last 44 years, millions of customers have purchased our products.
Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
Family-owned and Run
Although we have several separate companies developing the Frith archive, we are and have been since 1860, a family-run business. We are small enough to care about every one of our customers, but experienced and professional enough run a very sophisticated business. Our workshops have been located in a Wiltshire village since 1998, and our prints and books are still produced there.
Quality, Guaranteed
Our products are hand-made, to order, and in most cases are signed by the individual who has put the finishing touches to the product. We guarantee every one of our products. Not that you should ever need it - our products have been surpassing customers' expectations for decades.
We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.
We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.
Coordonnées de contact
1 Chilmark Estate House, SP3 5DU, Chilmark, Wiltshire, Royaume-Uni
- 01722 716 376
- trustpilot@francisfrith.com
- francisfrith.com
4,9
Excellent
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful customer services
3 avril 2025
It saddens me to think that people make…
It saddens me to think that people make money from our heritage like this, these photos should be available for all to see use and enjoy, without paying silly prices. it is why this country has no pride anymore. we just cant afford too!. COPYRIGHTING OUR HERITAGE IS THEFT. HANDS OFF OUR PICTURES! SIR FRITH WOULD TURN IN HIS GRAVE!
4 avril 2025
Avis spontané
Réponse de The Francis Frith Collection
I was sad to see your comment but suggest that you are overlooking some factors which should have a bearing on your views. We have owned this archive for the last 48 years. In that time we have taken it from a massive pile of dusty negatives and prints that were deteriorating rapidly, to a system in which they are properly filed, conserved, catalogued and made available to everyone. Since 1999 we have scanned the entire archive at a high resolution specifically to make it available to everyone via our website - the first time since Frith founded the business in 1860 that every photo has been available to browse, without charge. To reach this point we have invested several millions of pounds, mostly but not entirely funded from sale of prints, books and other products that make the photographs available to an even wider audience. The “silly prices” you refer to are what pays our staff and the overheads of storing and maintaining the archive. Failing this it would end up in a museum where those costs, and more, would be paid from taxes paid by us all. As for the copyright, every image on our site will have been subject to considerable skill and judgment provided by our staff before a print is sold and it is this work that satisfies the legal requirement for copyright, whilst also protecting our investment and ability to continue making the Collection available to all.
An excellent gift.
The website was excellent and I found what I wanted quite easily. My order arrived promptly and was well packaged. It was a gift for my daughter and husband on moving into their new home. It is so interesting to be aware of the history of the area; and a good talking point with friends and visitors. They love it! Thankyou.
9 avril 2025
Excellent customer service
The order was processed very quickly. The packaging was excellent. Unfortunately the photograph that I ordered was incorrectly numbered so received the wrong item I discovered when I rang the company . Having discovered the mistake their end and ordering the correct one my item arrived very guickly .So very good service .
25 mars 2025
Réponse de The Francis Frith Collection
Thank you for your feedback. We take pride in our Customer Service and always aim to resolve problems quickly.
A first-rate experience
A first-rate experience : The website is easy to navigate and find and design exactly what you want.
The delivery is very quick and the packaging more than adequate to ensure safe arrival.
The photograph is exactly as I wanted - delighted!
31 mars 2025
Réponse de The Francis Frith Collection
It's great to hear how pleased you are with your purchase. We hope you will return to us soon!
Fast delivery
31 mars 2025
Great nostalgic prints
Website was easy to use and find the town/village required.
Lots of different choices for prints;frames,borders etc.
Once ordered ,good arrived quickly,well packaged and great quality.
28 mars 2025
Réponse de The Francis Frith Collection
Thank you, we appreciate all comments on our products and service.
quick response to the order.
28 mars 2025
Very fast and efficient service
21 mars 2025
Excellent service and product with good…
Excellent service and product with good communication and prompt delivery.
25 mars 2025
Réponse de The Francis Frith Collection
Many thanks for your feedback!
Great service
20 mars 2025
We were thrilled with our framed photo…
We were thrilled with our framed photo of Bristol that we ordered as a present. The picture was of high-quality and we appreciated the recommendations on framing. Best of all the delivery was so quick - only 2 days after placing the order. We would not hesitate to use Francis Frith again.
20 mars 2025
Réponse de The Francis Frith Collection
We are delighted to hear that all went smoothly with your order and that it arrived quicker than expected.
Superb customer service and unique photo gifts
With the help of Francis Frith, I was able to find the most charming and atmospheric 1920s photo of the street where my son and his family have recently bought a Grade 2 listed cottage. The upper storey of the cottage can be clearly seen above a brick wall that is still there, with the listed pub a little way down the road, and the cathedral in the distance. They were absolutely amazed and thrilled with this special gift, which is already a treasured heirloom. The people at Francis Frith were wonderful, patiently answering my many questions and taking the greatest care to make sure everything would be exactly right. The photo arrived very quickly after I ordered it, packaged beautifully. My enormous thanks to them!
19 mars 2025
Réponse de The Francis Frith Collection
It was a pleasure to be of assistance with this special purchase!
Ordered and delivered within 3 days…
Ordered and delivered within 3 days that's great service
19 mars 2025
Réponse de The Francis Frith Collection
Thank you, we always aim to exceed expectations.
Beautiful
Lovely photographs and lovely site.I bought a photograph for my mother's 80 th of Ton pentre and ,she loved it.Thank you
19 mars 2025
Réponse de The Francis Frith Collection
We are delighted to hear that the gift was well received.
Order shipped to Spain
I ordered a couple mugs that were dispatched to me in Spain in record time.They arrived perfectly packaged.
Great service, constant updates on delivery progress etc. Can't recommend them enough
11 mars 2025
Fast delivery and well packed
13 mars 2025
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