Good to see photos of my home village circa 1955 as I remembered it as a teenage schoolboy. The Nags Head was my dad's watering hole, the large walnut tree next to he newsagents always provided an ab... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Lovely map of our desired location extremely well packaged very happy with it absolutely perfect for the room it was bought for highly recommended
Couldn`t believe there`s a company that reproduces old photographs to such a high quality resolution! Found an old photo of Waunfawr, where the wifes family holidayed as children, around the same er... Voir plus
L'entreprise a répondu
It was easy from Start to finish and a much quicker delivery than expected as Easter holidays were a few days after I ordered - I have bought from them before and always a pleasure to deal with
À propos de l'entreprise
- Photothèque-vidéothèque
- Art & antiquités
- Magasin de design et de décor intérieur
- Magasin de cartes et de plans
- Magasin d'impressions et de signalisation
À propos de The Francis Frith Collection
Écrit par l'entreprise
About Us
The Francis Frith Collection is a unique, nationally important and world renowned photo archive that has been delighting the public since 1860. Over the last 44 years, millions of customers have purchased our products.
Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
Family-owned and Run
Although we have several separate companies developing the Frith archive, we are and have been since 1860, a family-run business. We are small enough to care about every one of our customers, but experienced and professional enough run a very sophisticated business. Our workshops have been located in a Wiltshire village since 1998, and our prints and books are still produced there.
Quality, Guaranteed
Our products are hand-made, to order, and in most cases are signed by the individual who has put the finishing touches to the product. We guarantee every one of our products. Not that you should ever need it - our products have been surpassing customers' expectations for decades.
We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.
We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.
Coordonnées de contact
1 Chilmark Estate House, SP3 5DU, Chilmark, Wiltshire, Royaume-Uni
- 01722 716 376
- trustpilot@francisfrith.com
- francisfrith.com
4,9
Excellent
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de The Francis Frith Collection
Good to hear you are pleased, thank you.
Réponse de The Francis Frith Collection
Many thanks, glad you are pleased with your purchase.
Réponse de The Francis Frith Collection
Thank you for taking the time to place a comment on our product.
Superb photo with the mount and frame…
Superb photo with the mount and frame first class. Qick delivery and good price.
6 janvier 2026
Réponse de The Francis Frith Collection
We always aim to exceed expectations, many thanks for the review.
Lovely photo delivered promptly.
19 décembre 2025
Réponse de The Francis Frith Collection
We appreciate all feedback, thank you.
Delighted with the pictures …
Very helpful with information behind the pictures and really appreciated the expedited service in time for the holiday season. Pictures are lovely.
17 décembre 2025
Réponse de The Francis Frith Collection
Thank you for taking the time to review your purchase.
Réponse de The Francis Frith Collection
Many thanks for the feedback.
Absolutely lovely item
Absolutely lovely item, exactly as expected. The recipient loved it as a Christmas gift! Thank you so much :) also really fast delivery
16 décembre 2025
Réponse de The Francis Frith Collection
We are delighted to hear the recipient loved their gift.
Excellent customer service
I was delighted by the delivery time for this personalised calendar which I ordered just before midnight on 21st December. The site said it was not possible to have express delivery and that it would arrive after Christmas, possibly in early January. In fact, it arrived on 23rd December.
I had somehow had an inkling that this may happen, so had exchanged helpful, and speedy emails with customer services to change it to a pre Christmas address. Thank you!
22 décembre 2025
Réponse de The Francis Frith Collection
It's great to hear that the calendar arrived before Christmas, as hoped.
Places you may have forgotten
Great, unique, photos of places previously buried in memory.
17 décembre 2025
Réponse de The Francis Frith Collection
We are please to hear that you are delighted with your purchase.
Map print
Brilliant experience with this company. I was unsure whether the map print I wanted to order would arrive in time for Christmas, I phoned and spoke to Claire who ensured me the order would be dispatched in time and that she would personally look out for the order and email me once it had been processed.
The print arrived promptly on Friday 19th December, as Claire said it would, and was packaged very well. The print itself is lovely and of very good quality.
Would highly recommend this store.
19 décembre 2025
Réponse de The Francis Frith Collection
Many thanks for your kind words, we very much appreciate feedback on our products and service.
Réponse de The Francis Frith Collection
It's good to hear that the delivery arrived as expected.
Superb
Superb. Fantastic photo. Arrived within specified time frame and was well packaged. Made a fantastic gift. Would use again.
26 novembre 2025
Réponse de The Francis Frith Collection
We look forward to your next order and hope that you will be equally delighted with the purchase.
Excellent in every respect
It was a very fast delivery and, although fragile, the item arrived safely as well as promptly.
Also, I had a small query and emailed it. I had a reply within about 10 minutes. Brilliant.
In my experience, this company provides top quality products backed up with exceptional customer service.
Many thanks.
17 décembre 2025
Réponse de The Francis Frith Collection
Many thanks for your detailed review of our Customer Service, we appreciate all feedback.
Excellent quick and personal service
Received a very fast response for locating a photo and to a request for the black and white photo to become coured. Coloured version kindly sent to me for approval as well! . Excellent service and very much appreciated gift.
10 décembre 2025
Réponse de The Francis Frith Collection
It was a pleasure to have been of assistance with your order.
Quick delivery (much faster than…
Quick delivery (much faster than expected) and the detail was fantastic. My partner cried it was so beautiful.
16 décembre 2025
Réponse de The Francis Frith Collection
Thank you so much for your feedback. We are delighted to hear that your partner loved the gift.
Delighted with the calendar.
Delighted with the calendar. A gift for my mother, and was able to find photographs of her home town from her youth. Ordering and delivery easy and very prompt. Would highly recommend.
17 décembre 2025
Réponse de The Francis Frith Collection
We hope the calendar brought back many happy memories for your mother.
I watched my daughter’s face as she…
I watched my daughter’s face as she opened the mug I had printed for her. surprise at first then a few tears of emotion. Well worth every penny spent. Thank you.
16 décembre 2025
Réponse de The Francis Frith Collection
It's great to hear that the beautiful image on the mug meant so much to your daughter. Thank you for your review.
Great all round service
12 décembre 2025
Réponse de The Francis Frith Collection
Many thanks for the comment.
The site was very easy to use
The site was very easy to use.
I contacted customer service to see if my order could be delivered within 2 days and was told it might take longer. Imagine my delight when I recieved the mugs within two days of ordering. I was able to give this gift on time and it was very much appreciated.
Will definitely use Francis Frith again.
Thank you
4 décembre 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.