The Francis Frith Collection Avis 1 444

TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

Good to see photos of my home village circa 1955 as I remembered it as a teenage schoolboy. The Nags Head was my dad's watering hole, the large walnut tree next to he newsagents always provided an ab... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely map of our desired location extremely well packaged very happy with it absolutely perfect for the room it was bought for highly recommended

Noté 5 sur 5 étoiles

Couldn`t believe there`s a company that reproduces old photographs to such a high quality resolution! Found an old photo of Waunfawr, where the wifes family holidayed as children, around the same er... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was easy from Start to finish and a much quicker delivery than expected as Easter holidays were a few days after I ordered - I have bought from them before and always a pleasure to deal with

À propos de l'entreprise

  1. Photothèque-vidéothèque
  2. Art & antiquités
  3. Magasin de design et de décor intérieur
  4. Magasin de cartes et de plans
  5. Magasin d'impressions et de signalisation

À propos de The Francis Frith Collection

Écrit par l'entreprise

About Us
The Francis Frith Collection is a unique, nationally important and world renowned photo archive that has been delighting the public since 1860. Over the last 44 years, millions of customers have purchased our products.

Our prints hang in homes, galleries, shops, restaurants, hotels and thousands of public buildings across the UK and around the world. Over 2.5 million of copies of our book titles are on customers' coffee tables and in their bookcases.
 
Family-owned and Run
Although we have several separate companies developing the Frith archive, we are and have been since 1860, a family-run business. We are small enough to care about every one of our customers, but experienced and professional enough run a very sophisticated business. Our workshops have been located in a Wiltshire village since 1998, and our prints and books are still produced there.
 
Quality, Guaranteed
Our products are hand-made, to order, and in most cases are signed by the individual who has put the finishing touches to the product. We guarantee every one of our products. Not that you should ever need it - our products have been surpassing customers' expectations for decades.

We have exceptionally high levels of customer satisfaction. We're very proud of our reputation for high quality, and we work extremely hard to maintain it.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 2 sur 5 étoiles

I expected a good resolution print for…

I expected a good resolution print for the high cost, it was very soft. glad I didnt get an even bigger print. Also, having paid for it I didnt expect to have the copyright stuff so visible on the front.
Later..... They replied that "the digital file we hold of that image the quality is very good"
Well that file must be soft, as the print is from that file, the image is 18x15, and on good quality paper so unlikely to be degraded.
I think their definition of "very good" is not the same as mine. The problem with buying unseen.

15 juillet 2025
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Réponse de The Francis Frith Collection

I am sorry that you are so disappointed but looking at the digital file we hold of that image the quality is very good. You purchased the smallest size print we offer which inevitably doesn't provide the greatest detail, especially on a subject like this where a cricket team is pictured from the boundary line. A larger print would enable you to see more detail if thats wha you ate looking for so we would be happy to supply a larger size print if you would pay the difference in price. As regards the copyright text, we have to include this on all the prints we sell for legal reason but since you ordered an unmounted print you are seeing an area that would normally be hidden under the mount margin. As regards the cost, again the small print offers the poorest value as the overhead costs associated with an historic archive are the same and the cost of making a Small print is much the same as making a Medium size, which is twice the size.

Noté 5 sur 5 étoiles

Childhood Memories of Lower Stoke, Kent.

Good to see photos of my home village circa 1955 as I remembered it as a teenage schoolboy.
The Nags Head was my dad's watering hole, the large walnut tree next to he newsagents always provided an abundant supply of walnuts. The ditch on the right was the place where armed with jam jars, we collected the tiny stickleback fish,

7 juillet 2025
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Réponse de The Francis Frith Collection

Many thanks for your feedback and memories associated with the images.

Noté 5 sur 5 étoiles

Fabulous prints.

I recently ordered two prints of Sutton Valence. As a family we spent our summer holidays every year travelling down from Glasgow for my mother to reunite with her family for a few weeks. The photo of Lower Road was absolutely fabulous as my Grandmother’s cottage was clearly visible in the photo. It was built in 1854 and I was born in 1954. The print brings back so many happy memories.

9 juillet 2025
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Réponse de The Francis Frith Collection

It's good to hear that you are delighted with your purchase. Thank you for taking the time to give us feedback.

Noté 5 sur 5 étoiles

Nice print

Quick delivery, good printing and quality frame. Fantastic collection of old local pictures

8 juillet 2025
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Réponse de The Francis Frith Collection

Thank you for your feedback, it is much appreciated.

Noté 5 sur 5 étoiles

A beautiful gift.

I bought a tea towel of the Carpet Gardens, Eastbourne for a friend. The gardens no longer exist so it will be a treasured memory for her. The quality of the product is excellent and the service I received from Francis Firth, as always, was first class. A satisfied customer again.

7 juillet 2025
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Réponse de The Francis Frith Collection

Many thanks for your kind words. We hope the gift brings back many happy memories for your friend.

Noté 5 sur 5 étoiles

Happy Memories

The print was exactly what we were looking for. A gift for an 80th birthday and a nostalgic snapshot of our childhood at Whitley Bay. Good choice of sizes. Delivered promptly.

24 juin 2025
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Réponse de The Francis Frith Collection

Glad to hear that you are delighted with your purchase!

Noté 5 sur 5 étoiles

Absolutely stunning photograph

Absolutely stunning photograph, beautiful
And prompt service.
Would 110% recommend .
Thank you

24 juin 2025
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Réponse de The Francis Frith Collection

It's great to hear that you are delighted with your purchase. We hope you will return to us again!

Noté 5 sur 5 étoiles

Beautiful picture and lovely frame

Beautiful picture and lovely frame. Fast delivery. Lovely doing business with you. Highly recommended.

1 juillet 2025
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Réponse de The Francis Frith Collection

Thank you for your comments, your feedback is important to us.

Noté 3 sur 5 étoiles

Picture is very bleak

Picture is very bleak. I understand old picture but it’s very pale and my fear us it won’t last long

30 juin 2025
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Réponse de The Francis Frith Collection

Thank you for your product feedback, although we are very sorry to hear your concerns. We will look into this as a matter of urgency and reply privately with a resolution.

Noté 2 sur 5 étoiles

Map Old Series Historical map 100 Malton Pickering 1857-1861

Poor reproduction - far too dark to read. Disappointing.

18 juin 2025
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Réponse de The Francis Frith Collection

Thank you for your product feedback, although we are sorry to hear about the quality of the map. We will investigate this to see if there was an issue during the printing process, and then contact you privately by email to resolve the matter.

Noté 5 sur 5 étoiles

Good quality

Really nice print and frame, and very prompt delivery

24 juin 2025
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Réponse de The Francis Frith Collection

Thank you, we hope you will return to us again in the future!

Noté 5 sur 5 étoiles

Fabulous item

Fabulous item, great packing, extremely quock delivery. Highly recommend.

12 juin 2025
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Réponse de The Francis Frith Collection

Many thanks for the review, we aim to exceed expectations.

Noté 5 sur 5 étoiles

The whole on line experience of…

The whole on line experience of selecting and ordering our gift was seamless. Easy to follow instructions and great follow up communication on the order progress.

16 juin 2025
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Réponse de The Francis Frith Collection

We really appreciate feedback, thank you for your comments.

Noté 5 sur 5 étoiles

Excellent

Great quality product, shipped quickly and securely packed. Thank you!

11 juin 2025
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Réponse de The Francis Frith Collection

Glad to hear you are delighted with your purchase, we hope you will come back to us again.

Noté 5 sur 5 étoiles

The map I purchased was a present for…

The map I purchased was a present for my son. It was delivered very promptly and he was delighted with it.
Thank you

16 juin 2025
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Réponse de The Francis Frith Collection

Many thanks for taking time to review your order.

Noté 5 sur 5 étoiles

Good product and quick service

It was very easy to put together the old photographs into one picture. Delivery was very quick, and the finished article looked great. The picture was a present for Dad's 90th birthday, and he really liked the old photos of places he remembered.

2 juin 2025
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Réponse de The Francis Frith Collection

We really appreciate your feedback on our website and service, thank you.

Noté 5 sur 5 étoiles

Really interesting maps

Really interesting maps. Great service

11 juin 2025
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Réponse de The Francis Frith Collection

Our maps are very popular, thank you for taking time to comment on your purchase.

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