Franks Auto Avis 

this post is about Frank's auto top in Rhode Island , took my money took off roof and did nothing. had car over 8 months , moved no phone call found building empty called got new address found car outside windows down tarp falling inside interior soaked , kept blowing me off when I said I wanted car back had to get police to get it back. took to a BBB certified shop a hour away said about a week to do it , getting estimate for damages.

I am sending the following as it is my statutory right. I will consult a lawyer in the next 7 working days.

Hi

I dealt with a company called Frankies Auto Service between the 2nd and 3rd week of April 2025.

I have never been presented with an invoice for any of my payments. I paid over £1200 in April of this year. I have proof I have requested my invoice when I should automatically be billed for works carried out on my vehicle.

I am now seeking all invoices for works carried out on my vehicle for the last 3 years.

Again. I have no legal trace of the work done. 

I cannot sell my vehicle for value as I have no invoices for any work done to my vehicle over the last 3 years. 

The new premises opened on February the 8th or thereabouts.

This part will be passed to police for investigation as I have no legal way to verify if all the works were carried out on my vehicle to a legal standard. e.g

-If any accident happened. I'd be able to attribute it via an invoice incase of fault or not fitted correctly. 

He has said I am high or drunk. I can talk to God?

He operates in outbuildings from the following private property. He does not own the property. He has no business insurance.  Business licence from what I can find. He operates currently from 7 Shilford Road, G78 3AW.

He is present on Google searches and has a mobile number which you can find. 

He clearly doesn't have an accountant. An accountant isn't necessary to produce an invoice for works carried out on my vechile.

He is operating without a business licence. His company name isn't listed on Companies House.  

I have tried variations of the company name. His own name. I have used both the above address and his previous  business operating address

3 Glenburn Rd, Paisley PA2 8TA.

I now wish to have no communications and not to deal with him 

His fullname is 

Mr Bartosz R Beczkowski. 

I have banking details of all transactions I have made over the span of around 3 years.

This whole situation started as he changed my fuel filter and the warning will not go away advising it needs a service. I paid in excess of £1200. 

My parking sensors still work for 2 seconds until the warning chime of a service is needed.

I can provide all communications via Bart and I.

I also have his business bank account details.

I'll await your response as I only wish to deal with him via legal channels. I was a very loyal customer and after taking my money. I still had to return to the garage on 3 occasions. 

By then I was defeated and just ignored the service light. I brought it to his attention and immediately he lashed out blaming me and then slandered my name when I requested an invoice.

Which, is covered within my legal and statutory rights. 

I have my own paper trail for the 3 years of invoices, I am now legally requiring 

I do know in law that a business must keep a mandatory database for work carried out on their premises to vechiles. 

It counts as nothing legally as I am not a legal expert as stated in regards to garage requirements and regulations act.

Har forsøgt at ringe til forhandleren og lagde i stedet en besked på deres telefonsvarer. Det er nu over 1 uge siden, og jeg er stadig ikke blevet ringet op.
Nu har jeg så fundet en anden forhandler, der gerne vil tale med mig.
Det er utroligt, at man som firma ikke kan finde ud af at aflytte sin telefonsvarer.

Har altid fået fin service, både ved køb af bil og værksted besøg. 👍

After repairing my company car which he gave different price, paying with cash was cheaper but I demand that I need factura which it was more expensive. He then demanded my company information email address to send factura. Now almost 3 month I did not receive my invoice. Despite contacting them more than 4 times.

jeg blev ikke talt pænt til da jeg spurgte om noget

Fremragende betjening og god service Michael og Line er bare så gode ,vi ses næste gang vitaraen skal til service

Jeg vil starte med at sige at de er super flinke men der stopper det så også efter jeg har fået min bil retur fra værkstedet som skulle til service er der desværre kommet en lille bule i højere bagdør som jeg opdager næste gang jeg skal ud kører.
Jeg kontakter straks værkstedet for at gøre dem opmærksom på dette men de benægter at det er dem, i det prøver jeg at forklare dem at jeg ikke har været andre steder efter værksteds besøget men de fastholder deres overbevisning. SÅ VÆR PÅ VAGT hvis du alligevel vælger at bruge dette værksted.

Svindler, bedrager og løgner! Hold jer væk fra ham

Frank snyder de gamle! Min kære mormor havde købt en bil for 40.000. Hun blev desværre alvorlig syg kort tid efter, og skulle derfor sælge bilen. Frank tilbyder hende 15000 kr, og sætter den så til salg for 28000 efter.

Han udnytter de gamle og svage!

Super service

Meget hjælpsomme. Vi stod i en akut situation, og vi må sige, at personalet nærmest hoppede på tungen for at hjælpe os. De fik puttet os ind i mellem andre reparationer - en ½ time her og en ½ time der - skaffede 2. hand reservedele til en fair pris, og var utroligt forstående selvom, det var os selv, der havde sat os i en prekær situation.

Speciel tak til Kim i Vordingborg :-)

Fremragende service. Nem at handle bil med. Går meget op i hvad er dit behov, og hvad har du brug for.
Vi kørte ud af porten med en rigtig rar fornemmelse. Og følte os ikke snydt.
Det er rigtig vigtigt når man køber en ny bil. Kun ros.
Lene

Vi skulle bruge et spejl/spejlkappe til vores nye (brugte) Mazda 6.

Fuldstændig uden en anelse om hvor slemt det stod til inde under en masse gaffatape, som den tidligere ejer havde tapet spejlet sammen med.

Vores nye yndlings sælger, gik selv ud i kulden, afviklede 10 m gaffatape (mindst ;-) ) og fandt ud af at det kun var spejlkappe, der manglede.

Han fandt selv farven på bilen og bestilte en ny til os.
Så pakkede han selv lygten ind igen - denne gang i en farve, der passede lidt bedre til bilen.
Efter 2 dage kom vores spejlkappe, og helt ærligt, så havde vi troet, at vi selv skulle sætte den på?

Men niksen- biksen! Bilen blev kørt ind på værkstedet og blev gjort fin efter alle kunstens regler, mens vi fik kaffe i butikken.

Super kunde pleje! 1000 Tak til VORES nye yndlings bil shop.