I love freeshipping because it reimburses me for shipping charges, return shipping, and also gives me 10% of my purchase. I have two concerns that you need to know: 1) the length of time it takes for... Voir plus
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They only pay out once a month, if ever at all. It's been over 2 months that I've been waiting for a cash back rebate after purchasing their services for a trial period. I have no more fight in me a... Voir plus
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The one irritating thing is you don't get the 10% cash back automatically. So you have to keep track of your purchases, and make a claim when you're not paid the 10% cash back. Then they don't alway... Voir plus
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Thought I’d try it for a month, knowing I could cancel if it wasn’t worth it. Wow! I have been amazed at the savings I’m getting by ordering my Walmart groceries and dog and horse supplies and prescri... Voir plus
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À propos de l'entreprise
À propos de FreeShipping.com
Écrit par l'entreprise
What is FreeShipping.com?
FreeShipping.com members shop online with exclusive savings at
1,000+ retailers year-round
FreeShipping.com gives you exclusive savings when you shop at top retailers like Macy's, Best Buy, Groupon, Kohl's, Walmart and many more.
SEE ALL RETAILERS
HOW FREESHIPPING.COM SAVES YOU MONEY
10% CASH BACK
Automatically earn 10% Cash Back when you shop through FreeShipping.com
SHIPPING REBATES
Forget free shipping minimums. Get refunded for the shipping charges you pay online
PRICE PROTECTION
When an item you buy sells for less later, get paid up to $100 for the price difference
LEARN MORE
Over $40 Million in savings paid out to FreeShipping.com members
READ FAQs
FREESHIPPING.COM GUARANTEE
If you don't love FreeShipping after 30 days, we'll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel FreeShipping.com anytime. No cancel fees. No questions asked.
Coordonnées de contact
P.O Box 303, 06067, Rocky Hill, Etats-Unis
- 1-800-869-5597
- CustomerService@FreeShipping.com
- freeshipping.com
3,5
Moyen
6 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It makes my wife happy too.
I’m going be ordering things anyhow. This site helps me save money.which even makes my wife happy. I earned enough in this single month to cover the cost of free freeshipping for the entire year. So everything I earn for the other 11 months is profits. I had a few orders that didn’t automatically give me my 10%. It took one email and my credit was there. So excellent Customerservice.and I no longer get a different product rather then the one I actually want because of shipping costs. So I will continue to use the program!
16 avril 2026
Réponse : FreeShipping.com
We truly appreciate your kind words about our team, Fred! We're always here to help you maximize your savings. Happy wallet, happy wife, happy life!
Réponse : FreeShipping.com
Thank you for sharing your experience, Wanda. The savings will be even more awesome!
Don’t get my package sometimes and…
Don’t get my package sometimes and don’t get my money back I’m going to stop ordering from you all i even messaged you all don’t get a message back I done ordered a lot from you all.
16 avril 2026
Réponse : FreeShipping.com
Hey Clara, we'd love to clarify the structure of our program. FreeShipping.com is a membership program that helps you save money with Cash Back and Rebates when shopping online. We're not a shipping service, so we don't control the delivery of your items. You will need to contact the store you shopped from or the delivery service for the status of your packages. If you have any further questions, our customer service team is standing by at CustomerService@FreeShipping.com.
Réponse : FreeShipping.com
Thank you for the Feedback, Tara. We're glad you're enjoying your membership!
Réponse : FreeShipping.com
Thanks for giving us a try, Michael. We appreciate your feedback! If you have any questions or want to learn more about the program and how to maximize your savings, please reach out to CustomerService@FreeShipping.com, where our dedicated customer service team is ready to help.
It's an excellent way to save on…
It's an excellent way to save on shipping cost & discounts.
16 avril 2026
Réponse : FreeShipping.com
We appreciate you being part of the FreeShipping.com community, Isaac, and we look forward to helping you save even more on your next purchase!
Réponse : FreeShipping.com
Thank you for sharing your feedback, Y. We're continually looking for ways to increase member savings, but we understand that everyone's shopping habits are different. We'll be here if you ever change your mind!
I love freeshipping but could be improved
I love freeshipping because it reimburses me for shipping charges, return shipping, and also gives me 10% of my purchase. I have two concerns that you need to know: 1) the length of time it takes for cash back to be put in the savings account, and 2) the flat $10 reimbursement rate. I believe that that should be increased especially since postage rates have gone up significantly. More importantly is that a monthly fee is incurred for this offer, but we should be able to at least break even.
17 avril 2026
Réponse : FreeShipping.com
Thank you for sharing your experience, Arnette, we truly appreciate the feedback! In some cases, the delay you're seeing in your Savings Center could be caused from the shopped at store, but we'd love to look into it for you and clear it up for your future orders. Reach out to CustomerService@FreeShipping.com and we'll be happy to check things out. Additionally, we're continually looking for ways to increase your savings as shipping costs continue to rise and we'll pass this suggestion onto our team.
They only pay out once a month
They only pay out once a month, if ever at all. It's been over 2 months that I've been waiting for a cash back rebate after purchasing their services for a trial period. I have no more fight in me and companies like this prey on that and take advantage of the fact that people are too tired to pursue what's rightfully owed to them because they have all the time and money in the world to bullshit us. Don't bother signing up unless you like throwing money away.
1 mars 2026
Avis spontané
Réponse : FreeShipping.com
Hey Lana, we’re so sorry for the frustration this issue has caused and thank you for letting us know! We know how important it is to see your savings track properly, and clear communication is an upmost priority. We'd love to help you clear this up and identify if there are any eligibility issues with your orders that may be causing this delay. We can't look up your membership from here, but please email CustomerService@FreeShipping.com and let them know you are coming from Trustpilot and we will keep an eye out for you!
Scam - stay away!
Scam! Do not sign up. It was listed as a delivery rebate on a reputable floral website I was buying an arrangement on. I went through the registration, it charged me $2 for the trial on PayPal but wouldn’t give me the delivery fee rebate eventhough it clearly said on THIS order.An error came up that couldn’t process the rebate promptinfg me to call customer service. I called the number on the error message and first they tried telling me I never was charged the $2, so my membership wasn’t active. I asked for a supervisor and had my PayPal account open and was able to prove that was wrong. They apologized and said account is active, but you won’t get money back on your current order. Saying “you don’t get a rebate on the purchase you’re making, it’s usually on the next purchase when you sign up.” How could a supervisor not know the terms of service and online ads that generate registrations? I signed up because there was a link for a rebate on the current order that I was in the middle of processing. My mistake for believing - too good to be true!
14 avril 2026
Avis spontané
Réponse : FreeShipping.com
We understand your frustration and we’d love to get to the bottom of it for you, Christina. If you reach out to CustomerService@FreeShipping.com we'd be happy to look further into this situation. We'd love the chance to show you that FreeShipping.com is worth believing in. We’ll be standing by, ready to help!
I am not getting my earned cashback
I am not getting my earned cashback. I keep having to call every month and then search and email receipts to get the correct compensation. I keep getting people who can't seem to do anything about the problem, and then the can gets kicked down the road to someone who will email back or call back, even if I ask to speak to a manager or supervisor. Considering that we have to pay monthly for this service, it is unacceptable to keep getting the run-around like this month after month, year after year.
8 novembre 2025
Avis spontané
Réponse : FreeShipping.com
We’re so sorry for the frustration this has caused and thank you for the feedback! We appreciate your patience and continued membership. We know how important it is to see your savings track properly, and it is a top priority to our team. We'd love to help you clear this up and identify if there are any eligibility issues with your orders or anything else that may be causing repeated delays. We can't look up your membership from here, but please email CustomerService@FreeShipping.com and let them know you are coming from Trustpilot and we will have them keep an eye out for you!
Free shipping is a great company
Free shipping is a great company. You receive the cash back in a timely manner.
12 mars 2026
Réponse : FreeShipping.com
Thank you for your kind words about our team, Thomas! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
I do not want to use this service
I do not want to use this service, and I do not want them to take money from my account!
8 avril 2026
Avis spontané
Réponse : FreeShipping.com
Hey Thomas, thanks for giving FreeShipping.com a try. If our program isn't for you, simply log in to your account and click on the "Help" menu. Then click the "Cancel Membership" link and follow the instructions provided. You may also cancel by emailing us at CustomerService@FreeShipping.com or by calling our Customer Service Team at 1-800-869-5597. We will process your cancellation right away.
Réponse : FreeShipping.com
We love hearing that you’re enjoying the program, Iris. Make sure you check out our other benefits, including Shipping Rebates, Food Delivery Rebates and Price Protection!
Scam takes money
This is a scam i ordered cologne from Bloomingdale’s and this came up and now i been charged 2$ then a week later 19$ called them they need to be reported for deceptive practices
3 avril 2026
Avis spontané
Réponse : FreeShipping.com
Hey Jerry, allow us to introduce ourselves! FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! If you have any further questions or decide our program isn’t for you, our customer service team is standing by at CustomerService@FreeShipping.com.
Réponse : FreeShipping.com
Welcome to FreeShipping.com! Make sure to check out all the benefits including 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day.
Réponse : FreeShipping.com
Hello Dawn, we understand your concern and we’d love to get to the bottom of it for you. To protect your privacy, please email us at CustomerService@FreeShipping.com to provide us with further details so we can locate your account. We’ll be standing by, ready to help!
I got a check in the Mail
I got a check in the Mail! That was a nice surprise. However, I’m not sure how this all works.
19 mars 2026
Réponse : FreeShipping.com
Hey Nancy, allow us to introduce ourselves! FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. We have 1,000+ popular retailers in our program where you can receive 10% Cash Back, Shipping Rebates, Price Protection, and Food Delivery Rebates for awesome savings, every day! Find the store you'd like to shop at through our site, shop as usual, submit any shipping or delivery rebates, and we'll track your Cash Back and send you a pay out once a month! If you have any further questions our customer service team is standing by at CustomerService@FreeShipping.com.
I never signed up for this
I never signed up for this. Only noticed because they keep taking $$ from my account. Dishonest company
21 février 2026
Avis spontané
Réponse : FreeShipping.com
Hello Susan, we're sorry the process felt this way. FreeShipping.com memberships do require consent during sign-up, including agreement to the membership terms and billing, before enrollment is completed. However, we’re always happy to review your account details if needed and we're more than happy to process a cancellation. We’d love to help figure this out, to protect your privacy, please email us directly at CustomerService@FreeShipping.com.
Scam
I just now caught the $2.00 charge on my debit card. I tried to log into freeshipping.com's web-site. They don't recognize my email. No wonder because I never signed up for this scam. I see where they will attempt to charge me $19 next month. It'll never happen. I see some retailers have this company and that's how they scam your information. Most people don't notice it for months. Wow what a business model. Deceptively scamming people out of money. I am writing to all of the companies using this scam company. I don't know how much freeshipping kicks back to them. I intend to find out. I never ordered anything I still do not know how they got my info. They do not have 5 star reviews. Anyone can tell the fake reviews. Also, BBB scams is onto this company.
9 mars 2026
Avis spontané
Réponse : FreeShipping.com
Hello Beth! We're sorry you're feeling frustrated and we'd love to clarify the structure of our program. FreeShipping.com is a Cash Back membership program that helps you save money when shopping online. During sign-up, members have to provide consent and agree to the membership terms and billing before the FreeShipping.com enrollment process is completed. If our program isn't for you, you may also cancel by emailing us at CustomerService@FreeShipping.com or by calling our Customer Service Team at 1-800-869-5597 and we will process your cancellation right away.
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