FreeStuff Avis 79

TrustScore 2 sur 5

1,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Avoid this awful site it's nothing but a scam and spam website. I got a call saying my life insurance expired and I don't even have life insurance.

Noté 1 sur 5 étoiles

Receiving unwanted, spam text messages every day from freestuff.eu. Impossible to block as from hidden number which makes reporting them difficult too. May be being charged to receive these texts fr... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Thought of making some money by signing up to the surveys and stuff, biggest mistake. Didn't win anything and I most likely released a lot of private info to companies that will sell that on. Biggest... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I won the Christmas competition, winning a Joe malone gift set. Apart from the prize being great! The emails that I received from free stuff.eu were always polite and very prompt replies if I had an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Marché en ligne

À propos de FreeStuff

Écrit par l'entreprise

Freestuff.eu is the UK's leading competition site where we host a variety of prizes for you to enter for absolutely FREE! Grab your chance to win gift cards to use in your favourite shops, the latest electronics and tech, make up, perfume, food, and so much more! Sign up for free today and join the Freestuff family!

Coordonnées de contact

1,9

Bas

TrustScore 2 sur 5

79 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I won a mac lipstick by participating…

I won a mac lipstick by participating in a prize draw and recieved it really soon! So excited to be wearing this shade. I love it!

12 juin 2024
Avis spontané
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Réponse de FreeStuff

Hi Namruthaa,

Thank you for your 5* review! Congratulations again on being one of our winners! We hope you're enjoying your prize :)

Be sure to try your luck on our other prize draws as you may well be a winner again! As always, our competitions are free to enter :)

Kind regards,
The Freestuff.eu Team

Noté 5 sur 5 étoiles

Great customer service and friendly…

Great customer service and friendly staff.

6 juin 2024
Avis spontané
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Réponse de FreeStuff

Hi Velocity,

Thank you for your 5* review! Congratulations again on being one of our winners! We hope you're enjoying your prize :)

Be sure to try your luck on our other prize draws as you may well be a winner again! As always, our competitions are free to enter :)

Kind regards,
The Freestuff.eu Team

Noté 1 sur 5 étoiles

Spam

Spam. Scam. Absolute waste of time. Not even sure how they got my contact details, but I keep getting messages with spam links, phone calls that are phishing scams. It's a proper scam. It's not even possible to cancel or delete your data properly. I've contacted support 3 times with this request to cancel and delete, and I've texted their cancellation number 3 times too. The texts were paid, so money as taken out of my sim card, and it still wasn't cancelled.

29 mars 2024
Avis spontané
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Réponse de FreeStuff

Hi Customer,

Sorry to hear you experienced this issue.

We personally don't call our members unless you've won a prize. If you are a prize winner, we also always contact through email first and foremost and follow up with a call if this is the case.

You may have opted in to hearing from our third party partners via telephone, hence the calls. I've requested your information to look into what happened with your requests to unsubscribe.

In any case, feel free to reach out to us via our Helpdesk: https://www.freestuff.eu/help/ and we will be happy to assist you.

Kind regards,
The Freestuff.eu Team

Noté 1 sur 5 étoiles

Don’t sign for free stuff as you will…

Don’t sign for free stuff as you will ended up with filling surveys, gambling websites and with lots of advertising unnecessary calls 😫 and never get any free stuff. It’s a totally scam ☹️

15 mars 2024
Avis spontané
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Réponse de FreeStuff

Hi Mrs S,

Sorry to hear you're experiencing this issue.

We don't call our members unless you've won a prize in which the dates of the prize pool are mentioned on every prize we run. If you are a prize winner, we also always contact through email first and foremost and follow up with a call if this is the case.

You may have opted in to hearing from our third party partners via telephone, hence the calls. So I've requested your information to find this out for you.

In any case, feel free to reach out to us via our Helpdesk: https://www.freestuff.eu/help/ and we will be happy to assist you.

Kind regards,
The Freestuff.eu Team

Noté 5 sur 5 étoiles

I won a competition for a MAC lipstick

I won a competition for a MAC lipstick. I got the email from Vanessa who asked for a time that suited me to ring. She rang at the time that was suitable and was very friendly, she even sent me a colour guide so I could pick my own colour. Gave her all my details and the lipstick arrived in the timescale she gave me. Thank you very much Vanessa

7 mars 2024
Avis spontané
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Réponse de FreeStuff

Hi Yvonne,

Thank you for your 5* review! Congratulations again on being one of our winners! We hope you're enjoying your new lippy :)

Be sure to try your luck on our other prize draws as you may well be a winner again! As always, our competitions are free to enter :)

Kind regards,
The Freestuff.eu Team

Noté 1 sur 5 étoiles

Inundated with text messages

Inundated with text messages. Tried to stop using the text to 66777 but number is not recognised. Horrible spammy company even if they are supposed legit.

1 mars 2024
Avis spontané
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Réponse de FreeStuff

Hi Deborah,

Sorry to hear you're experiencing this issue.

It is likely that your mobile network and/or plan is hindering you from sending the opt-out code to the opt-out number.

Feel free to reach out to us via our Helpdesk: https://www.freestuff.eu/help/ and we will be happy to assist you.

Kind regards,
The Freestuff.eu Team

Noté 1 sur 5 étoiles

you keep takeing money from my phone…

you keep takeing money from my phone stop it now my YOU HAVE BE TAKEN MONEY OF MY FOR OVER A YEAR and i dont get free stuff from you so STOP THIS NOW.

1 janvier 2024
Avis spontané
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Réponse de FreeStuff

Hi Angela,

Sorry to hear you're experiencing this issue.

We don't charge users for any of our services so I don't think this is associated with Freestuff.eu.

Feel free to reach out to us via our Helpdesk: https://www.freestuff.eu/help/ and we will be happy to assist you to help you get to the bottom of this.

Kind regards,
The Freestuff.eu Team

Noté 5 sur 5 étoiles

Christmas competition winner

I won the Christmas competition, winning a Joe malone gift set. Apart from the prize being great! The emails that I received from free stuff.eu were always polite and very prompt replies if I had any issues. I definitely will be entering more competitions with them.

15 décembre 2023
Avis spontané
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Réponse de FreeStuff

Hi Emma,

Thank you for your 5* review! Congratulations again on being one of our winners! We hope you're enjoying your prize so far and put it to use during this festive season :)

Be sure to try your luck on our other prize draws as you may well be a winner again! As always, our competitions are free to enter :)

Kind regards,
The Freestuff.eu Team

Trustpilot examine cet avis conformément à notre procédure de signalement.

Noté 1 sur 5 étoiles

I received an unsolicited text from…

I received an unsolicited text from this company.
Meets definition of "SPAM".
Typed unsubscribe link into my computer which resulted in the response "You have now been unsubscribed."
I didn't subscribe in the first place.

17 octobre 2023
Avis spontané
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Réponse de FreeStuff

Hi Andrew,

Sorry to hear you experienced this issue.

Freestuff.eu are completely GDPR compliant and all of our communication channels are explicitly stated on the site, so that users are clear on what they are consenting to. We only communicate with users who have explicitly consented to receiving communication from us.

We also ensure that our advertisers also comply with these rules.

It may be that you signed up through one of our partner sites and missed the consent statement when opting into an offer.

Nevertheless, we have requested more information from you to further look into what's happened. Once provided, we will be in touch directly.

Kind regards,
The Freestuff.eu team

Noté 1 sur 5 étoiles

Was signed up without my permission. SCAM.

Was signed up without my permission to FreeStuff texts via a Facebook scam link. I called Text Local, who requested Free Stuff and their account manager to opt me out of their texts, but they are continuing to spam my mobile number. If you text stop to 66777, Text Local will be charged 13p by your provider, which you will have to pay. Seems like a multifaceted scam. Now I've been forced into a global opt-out list because Free Stuff won't simply remove my number, so I won't get NHS alerts, as a disabled person who needs alerts for my hospital appointments, this is impacting my welfare. If I continue to be spammed, I have reported FreeStuff to the Commissioner's Office (ICO) and the Federal Trade Commission and suggest all others having issues with these scammers do the same.

25 septembre 2023
Avis spontané
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Réponse de FreeStuff

Hi Maeve,

We're sorry to hear you're experiencing issues opting out of our communications.

We do not advertise Freestuff.eu on Facebook, so we're unsure of what 'scam' link you're referring to.

That being said, we take GDPR seriously and are completely GDPR compliant. All of our first and third party communication channels are explicitly stated on the site, so that users are clear on what they are consenting to. We also ensure that our advertisers also comply with these rules.

We will be reaching out to you directly to help you resolve this.

Kind regards,
The Freestuff.eu Team

Noté 1 sur 5 étoiles

Spammers....stealing peoples numbers

I do not know how this company got my number, they called me asking for "Ashton". I specifically told them that they had the wrong number and that I wasn't that person. They still however continue to bombard me with texts. Texts that still appear even after blocking the contact. This is absolute spam and when I tried to opt out the text failed. The only way you can get any help on their website is by providing your email address, which I refuse to do as I do not want to be subjected to further spam. I don't understand why they don't have a contact number or email address so you can deal directly with someone. It is not an easy fix and this is done on purpose.

21 juin 2023
Avis spontané
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Réponse de FreeStuff

Update: We reached out to you directly on the 6th July via email but we have not yet received a response to look into this further for you. Please check your email.

Hi Sue,

Sorry to hear you're experiencing this issue. We don't communicate with users via phone call - our method of communication is SMS or Email.

As for opting out of SMS communications, our opt-out code works but understand that some network providers block this action depending on the plan you are on.

Our website features a Helpdesk which requires your details in order for us to correctly identify you.

We have requested more information from you so that we can reach out to you directly and look into this further for you.

Kind regards,
The Freestuff.eu Team

Noté 3 sur 5 étoiles

Real company but the scrolling through questions etc to be eligible drives me batty

This company is genuine but I thought on subscribing that it was the sort of site that would tell you about offers and vouchers and the like. I'm old enough to know that there are no free lunches but there was an offer today to be entered into a draw for something. The prize was something I could use were I lucky enough to win though I'm not banking on it. I found having to scroll through loads of questions then say did I want to be a tester for this company, that company or the other company somewhat trying. I can't remember seeing anything about having to answer questions or do surveys to become eligible for an offer on signing up but maybe I missed it. Now I don't know if the company builds an email list or not but if I get emails I don't want I block them or move them to spam.

22 avril 2023
Avis spontané
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Réponse de FreeStuff

Hi P,

Our prize landing pages mentions answering our offers-based survey to complete your prize entry. However, if you don't wish to opt in to any of them, it won't affect your chances of winning our prize draw.

All of our winners are chosen at random, so if you don't get picked this time around - you could always be the lucky winner next time!

If you have any other queries, feel free to reach out to us via our Helpdesk: https://www.freestuff.eu/help/ and we will be happy to assist you.

Kind regards,
The Freestuff.eu Team

Noté 4 sur 5 étoiles

Polite friendly and dealt with my claim…

Polite friendly and dealt with my claim efficiently.
Thanks again

9 février 2023
Avis spontané
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Réponse de FreeStuff

Hi Emma,

Congratulations again on being one of our winners! We're glad you were happy with our process which enabled us to get your prize sent over to you quickly and efficiently. We hope you enjoyed it!

Be sure to try your luck on our other prize draws as you may well be a winner again! As always, our competitions are free to enter :)

Kind regards,
The Freestuff.eu Team

Noté 5 sur 5 étoiles

I received a full size mac lipstick and…

I received a full size mac lipstick and since the beginning the support and customer service was on spot. Vanessa was really helpful and friendly, asked me what colour I wanted and the style I prefe, sending me colour charts.
I was really happy with the colour.

17 décembre 2022
Avis spontané
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Réponse de FreeStuff

Hi Ana,

Thank you for your 5* review! Congratulations again on being one of our winners! We're glad you're happy with the shade that the Freestuff.eu team picked for you :)

Be sure to try your luck on our other prize draws as you may well be a winner again! As always, our competitions are free to enter :)

Kind regards,
The Freestuff.eu Team

Noté 5 sur 5 étoiles

I won a fabulous Mac lipstick from…

I won a fabulous Mac lipstick from Freestuff ,Velvet Teddy it's a beautiful colour it definitely stands out with the matt effect, lovely to wear day or night , no need to keep applying once or twice all day it does last a few hours, I definitely would recommend it I also are buying it, who would of thought I'd find my perfect colour lipstick from winning a competition

26 janvier 2023
Avis spontané
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Réponse de FreeStuff

Hi Julie,

Thank you for your 5* review! Congratulations again on being one of our winners! We're glad the shade that the Freestuff.eu team picked for you has become your perfect lipstick colour!

Be sure to try your luck on our other prize draws as you may well be a winner again! As always, our competitions are free to enter :)

Kind regards,
The Freestuff.eu Team

Noté 5 sur 5 étoiles

I won a MAC Lipstick

I won a free MAC Lipstick from FreeStuff.eu.
Vanessa contacted me and kept me informed of the process. A nice surprise and experience. Thank you :-)

28 novembre 2022
Avis spontané
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Réponse de FreeStuff

Hi K Pond,

Thank you for your 5* review! Congratulations again on being one of our MAC lipstick winners and great to hear you enjoyed the experience!

Be sure to try your luck again into our other prize draws as you may well be a winner again! As always, our competitions are free to enter :)

Kind regards,
The Freestuff.eu Team

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